Question about GE Profile JB968 Electric Kitchen Range

3 Answers

CRACKED GLASS GE - JB968

My JD968 glass top cracked & chipped when a jug fell on it. I was quoted $1,250 to replace & install a new one. The top alone cost $1,000 !!!
Is there anywhere I could get one much cheaper and would I be able to replace it myself?
I am pretty good at repairs around the house. Thank you for any help you can give me.

Posted by on

  • 3 more comments 
  • rgrosberg Oct 13, 2008

    I notice that you advised me on the replacement of the DOOR.

    Please note my problem is the broken GLASS TOP of the cooker. That is the actual TOP

  • rgrosberg Oct 13, 2008

    Please note that I am concerned here with the actual glass/ceramic COOK TOP not the door.

    Thank you.

  • rgrosberg Oct 13, 2008

    Thanks for this information.

    Can you advise where I will find the best price on replacement COOK TOP.

    Do you have any idea of the cost of it?

    Also, is there any risk in continuing to use the 'cracked' cooktop?



    Thank you.

  • rgrosberg Oct 13, 2008

    Ginko,

    Thanks very much for this info. Wow! That's really not good news, and it gets worse:

    UNFORTUNATELY, my model cooker is JD968AOKOF5CC, that's the cream colour!!

    Can you say where I would find that colour at best price?

    Thanks again for all your help & regards. Looking forward to further response.

  • rgrosberg Oct 13, 2008

    Thank you very much for your kind assistance.
    I am already in touch with the contacts you gave me and will attempt to do the job myself.

    Thanks again and best regards,

    Ronald L. Grosberg

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3 Answers

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  • Contributor
  • 2 Answers

I just ordered one yesterday for about $350... call Lauren at AllBrand - 610-277-5175

Posted on Oct 28, 2008

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  • Master
  • 2,035 Answers

1 Unplug cooktop or disconnect power.
2. Remove the cooktop from its mounting
location, (see “Installation Instructions” in
Section 2). Position the cooktop so that
you can access the bracket screws below
the cooktop glass
3. Remove the fourteen flat-head screws
from the front, rear, and side ceramic glass
brackets.
4. Remove the two small side brackets from
the cooktop base.
5. Lift and remove the ceramic glass from the
cook top base.CRACKED GLASS GE - JB968 - moz-screenshot-1.jpg
moz-screenshot.jpg

Posted on Oct 13, 2008

  • Anand Kumar
    Anand Kumar Oct 13, 2008

    Use of Cracked glass may result in the damage of the electric part if there is any spill ,as it may enter the heating element and cause the damage ,and price is mentioned by Ginko...


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  • GE Master
  • 19,396 Answers

You can find the replacement part here, just enter model number

Posted on Oct 13, 2008

  • 2 more comments 
  • Ginko
    Ginko Oct 13, 2008

    Unfortunately the replacement is quite expensive. Istalling the door should not bee too difficult, so that if you decide to do it yourself you can save on the labour cost.
    Here is the replacement part for $275 DOOR OTR ASM 30 (WH)

    Here is the door assembly diagram: See Part # 140 on diagram.





    Here you find all the parts and diagrams for your appliance, just click.






  • Ginko
    Ginko Oct 13, 2008

    Ok, lets find the cooktop cover, it should be around $200, let see.

  • Ginko
    Ginko Oct 13, 2008

    Not really good news from here, the part was worth over $600, now it is for sale at $505, effectively the repaiman fee was high because of the prt price.

    See the part here : MAINTOP GLASS ASM (BLK) (MAINTOP GLASS ASM (BK))
    The part above is black, it will be more expensive if you need a different colour.


  • Ginko
    Ginko Oct 13, 2008

    The cream model may be more expensive, parts for are not in stock on the Internet, ask the price to Partselect , calling toll-free at 1-888-895-1535 from 7:00 AM to 9:00
    PM Eastern time, Monday to Friday and Saturday from 8:00 AM to 6:00 PM
    Eastern time.

    Or try call Repairclinic at


    800-269-2609 8 am to midnight-ET seven days a week, to confront prices, they usually have same prices.





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My JD968 glass top cracked & chipped when a jug fell on it. I was quoted $1,250 to replace & install a new one. The top alone cost $1,000 !!!
Is there anywhere I could get one much cheaper and would I be able to replace it myself?
I am pretty good at repairs around the house. Thank you for any help you can give me.

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