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I have a Canon Power shot G6 over 4 to 5 years now and find it a fantastic camera .the soft ware that came with it worked great until my computer crashed 6 months ago and when i got it running again the software will not work or Canon Programs with not open . I have tried uninstalling them and reinstalling the software but computer tells me that it is installed already .But it will not work ...don't get me wrong i can still down load pictures from camera . but can't used canon soft ware ..? Frustrating for me ....

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Go to start>run. Type in msconfig, under startup, see if there is something referring to the canon software. If there is, un-check the box next ot it.
Then go to the control panel > add/remove programs> scroll down and see if you find the canon software. Delete it from here. Then try to re-install.
If it is not in add/remove>
you may have to go into the registry and delete all mention of the software.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Posted on Oct 10, 2008

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When you try to reinstall it and it tells you that it's already on there, does it give you the option to continue? If so, then continue with the installation and it will restore any missing files. Please let me know if this helps.

Posted on Oct 10, 2008

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