Question about HP Office Equipment & Supplies
If you are having problem to install the printer, or get your printer on, do the following:
Check all connections first if necesary replace the cables and try again.
Be sure the printer is ON
Go to Printers Folder (Start >> Control Panel >> Printers) And be sure your printer status is marked as "READY"
If not, Uninstall the printer and install the printer again (*A) but
During the printer installation follow the software steps
1) Uninstall the printer,
2) Delete all the printer folders created during the last installation.
3) In the computer registry (start >> run >> regedit.exe) Delete all printer paths
4) Reboot your computer
5) Re-install the printer again.
This will fix your problem.
Thank you for using FIXYA!
Posted on Oct 10, 2008
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Posted on Jan 02, 2017
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