Display shows " Load MP Feeder Letter" but plenty of paper in trays.
I have a Dell PCL Dell LAser Printer W5300 printer. Initially, students used manual feeding for transparencies' printing and finally, when you send a task to this printer, it rejected request and a alerting message came out that said " Load MP Feeder Letter".
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Re: Will not print
This usually happens when the paper tray is set to the incorrect paper size.
This printer determines what size paper is installed in it by the little "fingers" on the left side of the tray. When you adjust the paper tray, it determines how those fingers are positioned, and therefore, how the switch reads the paper size.
If the tray setting is off, even by one little click, then the machine may read the paper size as other then letter. If this happens, you send a letter size job to the printer, and it doesnt think it has letter size paper, it will tell you to put letter paper in the MPF feeder.
If the tray is definately set to letter, but the machine still thinks it does not have letter, then the tray or the switch that reads the tray is defective, but 99% of the time it is just the tray is not set correctly.
The MPF door can be open or closed 100% of the time with NO EFFECT on how the printer works.
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Please determine what size you are trying to print (A4, Letter, Legal, etc.). The printer is requesting A4 sized paper in the maunal paper feeder becuase either you selected manual feed or the setting for the default try (usually tray 1) is not set to the correct paper size. In your case, make sure the green slide adjustment on tray 1 is set to A4.
The printer tells you to insert a letter format paper in the mp (multi purpose) feeder (the manual tray). If you press the GO key the print probably proceeds with print job (if has the paper loaded in mp feeder)
You have send a print job from your application (ex. word), and the paper format in this appl. is letter. The printer tells you to insert a letter format paper in the mp (multi purpose) feeder (upper the tray). If you press the GO key the print probably proceeds with print job (if has the paper load in mp feeder)
That means whatever you are trying to print is set to feed from the MP tray or Multipurpose Tray. The tray that folds out that is used to feed thicker paper or envelopes in. Just check your print setup screen and tell it to feed from the lower tray or tray1. If that is what you were trying to do.
MP Feeder refers to Multi Purpose Feeder or Manual Paper Feeder or just plain bypass feeder. There should be a door that folds down to gain access to your MP Feeder tray. Try loading letter size paper on this tray.
The usual reason that the printer will ask you to load paper into the MPF is that the green paper guides in the paper tray is not clicked in the right position. It only needs to be slightly out of position to give the wrong paper size info to the printer. The easiest way to confirm if the guides are correct is to print the Menu Settings Page. Check that the paper sizes listed in that report are the same as the actual paper sizes in each tray. If it's different you need to adjust the guide correctly. It's remotely possible that the sensing switch is faulty but it's more likely that the paper tray guide isn't latched in it's correct position.
Turns out that the paper tray was damaged - the tray was unable to determine the correct paper size, despite fooling with the green paper stop. I had to compare it with a known-good tray to see the problem.
Try to power down the printer (including unplugging it from the wall) then take out the paper trays. From there, reseat the tray guides (so pull them all the way in, then all the way out). From there replace the paper in the tray, and then re-align the guides to the paper. Plug it in, and then try a test print.
Go to Paper Menu > Paper Size > Tray 1 - note what the Auto setting states (Letter, A4, Legal, etc.) Pull the tray out to set what it is configured for. Then reinsert it & pull it out a few times, noting what the display show the Auto size show. It should match the tray's settings.
If the Display indicates otherwise, it means one of two things:
1) The "auto size sensing" board on the left may be defective. The left side of the tray has a matrix of 3 plastic tabs that stick out in certain order depending on the tray setting. If this board fails, it may show Executive or A4 when the tray is set for letter.
2) The tray may be in-between two settings. Try to readjust the tray length setting between sizes. (You will notice the plastic tabs will change order.) The last time you loaded paper it may have pushed it just enough so that it is no longer seen as letter by the auto sensing board.