Question about GE (PSS26MSRSS) Side by Side Refrigerator

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Water dispenser and Ice Maker

The refrigerator is only 2 years old (model GSH22JFTACC) and over the past couple months I could not get water or ice out of the dispenser. I placed a blow dryer to the dispenser from the inside of the freezer door, I was able to defrost something to get the water and ice to dispense. However, it keeps freezing back up. Any ideas ideas on what is going on? Is this the defrost heater? or is it the computer module?

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It might be your selenoid that closes the ice door in the chute but the water thing is says another thing might be wrong if you need service call 562-688-3627

Posted on Oct 12, 2008

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Hi Marcel,
Thank you for contacting fixya.

Our ice maker recently had its water inlet freeze up, preventing water from filling the trays. The mechanism kept dutifully trying to push nonexistent ice cubes into a bin that never filled up, which might account for the knocking noise in your case.
To defrost it we just unplugged the unit, took all the food out of the freezer section, and left the door open for a couple of hours. It wasn't long enough for any of the frozen food to defrost, and since we were careful to minimize opening the refrigerator section's door, the food in that part stayed cold enough to be safe as well.

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  • The refrigerator has a duel water valve, one for the ice-maker and one for the water dispenser . The valve that the ice-maker relies on may be bad, 
  • or it could be the ice-maker itself. 
  • Another thing that could cause it would be the temperatures in the freezer. The ice-maker will not call for water until it reaches under 15 degrees. 
  • In addition, check the water tube behind the ice-maker to make sure it is not frozen, blocking more water from entering. 
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btw- you can replace the whole icemaker system for around  $115.00. 
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