Question about Dyson DC07 Animal Bagless Upright Cyclonic Vacuum

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Dyson DC07 Vacuum won't stand up

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  • Anonymous Feb 24, 2009

    Thank you Chris so much! I'd searched all over the internet (ok for about 10mins!) and other people's instructions were so confusing! Your's averted a small meltdown! Thanks!

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Hi.

If you look at the front left side of machine there is a removeable inspection port it will have 2 coloured buttons you press these in & pull it up to remove.
Now pull handle back as if vacuuming the floor.
Now where the inspection port was you will see that there is a square hole pull forward on the flap in front of square hole it pivots just behind the round rubber seal.
Slowly lift handle back up at the same time The part with the 2 long grooves in it must go under the flap as you lift handle.

Chris.

http://dysonmanuals.llc.nu/

Posted on Oct 12, 2008

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Hi there,

I'm sorry to hear you're having difficulties with your DC07. To ensure everything is correct with your machine, please follow the quick troubleshooting checks shown in our online support guide:

http://www.dyson.com/support/help.asp?article=804&product=DC07-ANIMAL_US

Please note, the brushbar will never rotate when the cleaner is standing upright, or if you have the brush control set to 'Hard Floors'.

This should allow you to resolve your issue without further assistance. However, if you've followed the steps shown in the support guide and are still concerned, please call us free on 08002980298 (UK), or 1866MYDYSON (US). One of our experts will be happy to run through some troubleshooting over the phone with you to establish the cause of the issue, and will be able to recommend the best course of action.

Kind regards,

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Hi there,

Sorry to hear you're having difficulties with your DC07. If the cleaner won't lock in position when you stand it upright, it's probably best if you get in touch with us directly. One of our experts will be happy to run through some troubleshooting over the phone with you, and recommend the best course of action. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). We'll look forward to hearing from you.

Kind regards,

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Hi there,

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If the brush control is set correctly and the brushbar still won't turn, it's probably best if you get in touch with us directly. One of our experts will be happy to run through some troubleshooting over the phone with you, and recommend the best course of action. You can call us free on 08002980298 (UK), or 1866MYDYSON (US).

Kind regards,

Jack
Dyson Online Customer Support

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1 Answer

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Hi there,

Sorry to hear you're having difficulties with your DC07. If the cleaner won't stand upright, it may be because the valve carriage has become misaligned. This is easy to correct - please follow the steps shown in our support video linked below:

http://www.dyson.com/support/help.asp?article=1376&product=DC07-SY-HEPA_US

By realigning the valve carriage, you should be able to resolve you issue. However, if you've tried this and are still concerned, it's probably best if you get in touch with us directly. One of our experts will be happy to run through some troubleshooting over the phone with you, and recommend the best course of action. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). We'll look forward to hearing from you.

Kind regards,

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1 Answer

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Hi there,
This is a pretty common problem for the dyson DC07 but it's not so easy to describe the solution. I have made a video however that is on my website the solution is called

My Dyson DC07 won't stand upright!. (video)

If this is helpful for you please leave a comment, I like the feedback.

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