Question about Creative Labs Zen Digital Media Player

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Creative Zen 4 gig doesn't start when I click on its icon

When I turn on my computer it has stopped opening the Creative Zen 'home' page when I click on the icon. When the Dell Inspiron 5100 I'm using detects that the player is attached and the icon also appears in the bottom right of my window, a screen called 'Auto Execute' comes up. It asks if I would always like Windows to perform the same function - but there is a blank where it should show the function. So you either say OK or Annuler. (it's in French you see). Either way the egg timer ticks for 2 seconds then the computer ignores my request and puts its feet up for a cup of tea. Now what should I do? Re load the CD and loose the 3 GB of music I have there? I'd hate to do that.

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I have a chrysler town and country mini van, and have the my gig radio. i deleted all the songs, and when i try to download more songs, it will show all the songs, but it won't download them. i hope some one can help me.

Posted on Nov 03, 2009

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Have you tried removing the software or reinstalling it? Don't worry about the 3GB of music, you won't lose it UNLESS you reformat your Zen.

Posted on Oct 23, 2008

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I think alot of people are having the same problem I was. We got home, opened the box, plugged it in the computer, and nothing useful happened so then we installed the mini-cd. Well the thing is windows stops looking for a driver once it searches and finds nothing, and unfortunately those of us using XP do not automatically have the drivers. So...

SOLUTION
------------------
-If you have not already installed the mini-cd, do so, or download from Creative's site in the support section(if you do you might want to grab the latest firmware update)
-Once pack has been installed the drivers have been as well, BUT as I mentioned we now have to tell windows to look for them again.
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Open your web browser and navigate the Zen V Plus support page (See Below). Click here > h Click "Download" under "Firmware" and choose to "Save" it to your computer. Connect your Zen to the computer using the Zen USB cable. Double-click the file that was downloaded to your computer to start the installation process. Agree to the terms and wait for the files to be transferred and installed onto your Zen.
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http://support.creative.com/Products/Products.aspx?catid=213&catName=MP3+Players


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Hello,

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For more detailed instructions on how to troubleshoot your Zen, click here

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