Question about Brother IntelliFAX 885MC Plain Paper Thermal transfer Fax

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Can't send anything!! Only telephone rings!

Everytime I go to fax anything the window says telephone. It rings like a phone and thats it. Then it prints a sheet that says poor line condition. This has been happening for 48 hours!!!
I can recieve things just fine.

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Do you a DSL or any other kind of digital phone line?

Unplug the power cord for 10 seconds.

Posted on Oct 11, 2008

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How can I get the telephone on my Brother Fax T96 to work?


Step by step information at the link below.
Brother Fax T96
The F/T Mode is used to allow the fax machine and the telephones to share the same telephone line. When a call comes in, the fax machine and all extension telephones on that line will ring according to the number of rings you have set for the Ring Delay.
When the Ring Delay is completed, the fax machine will answer the call and determine if it is a fax call or a telephone (voice) call.
The fax machine can determine this by the signal it is receiving on the telephone line. If someone is sending a fax automatically , the sending fax machine will transmit a fax tone (a series of beeps every 3 seconds).
If your fax machine hears these tones, it will receive the fax.

If the fax machine does not hear any fax tones, it assumes it is a telephone (voice) call and will begin ringing the F/T ring tones (double ring) for the length of time you selected for the F/T Ring Time. These tones will only ring on the fax machine's handset (extension or external phones will not ring). At the end of the F/T ring time the fax machine will go into the receive mode in order to receive a manual fax.
(If the call was a voice call and was not answered, the caller will hear the fax receive tones also).
  • If you answer the call before the fax machine(during the ring delay period) and determine it is a fax, you can transfer the fax to the fax machine for receiving.

  • If you answer the call on an "extension" phone and hear a beep every 3 seconds (automatic fax) or silence (manual fax), press *51 or *91 for New Zealand (remote activation code) on the telephone keypad, wait to hear the fax machine turn on (chirping sounds) and then hang up.

  • If you answer on the handset of the fax machine and hear a beep every 3 seconds or silence, press the Fax Start or Start/Copy key on the control panel of the fax machine and then hang up the handset.

  • If you answer a call on an "extension" phone during the F/T Ring Time, you will hear the F/T ring tones.
    To release the call from the fax machine, press #51 or #91 for New Zealand (remote deactivation code) on the telephone keypad and you can speak to the calling party.

  • If you pick up the handset of the fax machine during the F/T ring time, you may talk to the calling party immediately.

Mar 28, 2011 | Office Equipment & Supplies

1 Answer

We can send a fax but we can not receive a fax


Chances are that your fax machine is setup to either not answer the phone at all, or set to answer on a special multi-ring setting (which is available with some fax machines). Go into your fax machine settings and make sure
1-That it is set to answer the line and take faxes
and
2-That is recognizes regular telephone ring tones and isn't set to anything special either by accident or design.

Sep 23, 2009 | Canon Office Equipment & Supplies

1 Answer

I can't send faxes, the screen says telephone. It


You may need to dial a prefix prior to dialing the phone number you're trying to fax. It could be as simple as putting a number "1" prior to dialing the number.

Jun 26, 2009 | Brother IntelliFAX 775 Plain Paper Thermal...

2 Answers

I can not send or recieve faxes. Ran fax test


Cox Cable is pretty much the same as comcast's and vonage's services. HP fax machines have had HUGE compatibility issues with those types of services, and may be that they did something to their service that caused your fax to stop working.....

Other than that call HP and see if they have any troubleshooting or Diagnostics that you can run, but I ran in to these problems with HP faxes all the time while installing comcast phone service, never knew WHY it didn't work, just that HP doesn't work on that type of service.....at least certain models...Also maybe call COX and see if they did anything recently that could cause it to stop working....

Jun 25, 2009 | HP Officejet Pro L7580 All-In-One InkJet...

1 Answer

PIXMA MP780 will not receive fax with Verizon DSL connection. Before unit was ok with comcast cable, Note: I'm able to send fax. RBRANT


Solution: Contact local phone company to check the telephone wall jack for low ring voltage.

Ring-in Voltage Facsimile equipment?(fax machines), like other telephone anwering devices, require ring voltage at a telephone jack to answer automatically.? The ring voltage is one of the services provided by the local phone company.
  • Low ring-in voltage can cause short bursts of ring tones at the phone jack.
  • Callers may hear one or two ring back tones and then ringing will stop and nothing else will be heard.
  • Inside the home, the called party will hear a brief ring and then nothing else will be heard. If the telephone handset is lifted, the caller may be on the other end.
To check if the fax will not answer due to low ring-in voltage, do the following:
  1. Disconnect the fax at the telephone wall jack.

  2. If an answering machine is available, connect it directly to the telephone jack. If an answering machine is not available, connect a telephone to the telephone jack.

  3. Dial the fax line and see if the answering machine answers the call, listen for uncommon ring tones inside the home or check for similar symptoms as described above. If any of the above symptoms occur, please contact your local telephone company.

May 05, 2009 | Canon PIXMA MP780 All-In-One InkJet...

1 Answer

I can send fax but cannot recieve one it just rings


My Mode was wrong. I switched it to telephone and fax (instead of manual). Then i set the ring to pick up on the third ring. now i dont have to be here to press start everytime a fax comes. I found all the information by searching for the manual on line it is under "Basic fax settings"

Mar 19, 2009 | Brother IntelliFAX 1270E Plain Paper Fax

1 Answer

The fax machine is in sleep mode


Fax machines are ANALOG devices and will not work reliably on a DIGITAL phone line . Filter makes no difference.

Nov 18, 2008 | Brother IntelliFAX 2800 Laser Fax

1 Answer

Receiving Faxes


You will have to ask yourself the question "What has changed?" If you changed nothing, then something else has that is beyond your control. Now, you have to decide whether you are using a single telephone line for faxes and telephone, or whether you have "distinctive ring" also called "smart ring" by some companies. It is not a smart thing to use both. You can print a list of settings to see what the machine is set to do. Now if you want to use distinctive ring, set the ring pattern to the one you have chosen with the tel company. If you have chosen a double ring, and you have set your panasonic telephone to receive on 4 rings, then it will count all the rings and pick up after only 2 sequences. To see if this is the problem just remove the telephone base station from the system and then try to receive a fax.

Jun 08, 2008 | Brother IntelliFAX 2800 Laser Fax

2 Answers

Cant send fax


Recieving faxes
  • Plug a regular, non-digital, phone into the fax's phone line and see if you get a dial tone
    • If you do not have a dial tone, seek support from your telephone service provider
  • Dial the fax number from a phone    
    • Normal circumstance is that you will have the fax machine pick up and make high-pitched noises
    • If the fax does not pick up, put a regular phone on the fax line and see if the regular phone rings when dialed
      • If the phone rings, answer it and see if there is line noise
        • If the line is clear, call the service number listed on your fax
        • If the line is staticy or unclear, call your telephone service provider
      • If the phone does not ring, call your telephone service provider
Sending faxes
  • Attempt to dial the fax number you are trying to send to from another phone.
    • If you hear electronic noises on the line, the other end has a fax machine on the other end
      • Check to see if you can recieve faxes.
    • If the remote fax does not answer, the problem is on the remote side, contact the recipient

Dec 18, 2007 | Lexmark F4270 Plain Paper Inkjet Fax

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