Question about Brother IntelliFAX 885MC Plain Paper Thermal transfer Fax

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Can't send anything!! Only telephone rings!

Everytime I go to fax anything the window says telephone. It rings like a phone and thats it. Then it prints a sheet that says poor line condition. This has been happening for 48 hours!!!
I can recieve things just fine.

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  • 2,120 Answers

Do you a DSL or any other kind of digital phone line?

Unplug the power cord for 10 seconds.

Posted on Oct 11, 2008

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1 Answer

How can I get the telephone on my Brother Fax T96 to work?


Step by step information at the link below.
Brother Fax T96
The F/T Mode is used to allow the fax machine and the telephones to share the same telephone line. When a call comes in, the fax machine and all extension telephones on that line will ring according to the number of rings you have set for the Ring Delay.
When the Ring Delay is completed, the fax machine will answer the call and determine if it is a fax call or a telephone (voice) call.
The fax machine can determine this by the signal it is receiving on the telephone line. If someone is sending a fax automatically , the sending fax machine will transmit a fax tone (a series of beeps every 3 seconds).
If your fax machine hears these tones, it will receive the fax.

If the fax machine does not hear any fax tones, it assumes it is a telephone (voice) call and will begin ringing the F/T ring tones (double ring) for the length of time you selected for the F/T Ring Time. These tones will only ring on the fax machine's handset (extension or external phones will not ring). At the end of the F/T ring time the fax machine will go into the receive mode in order to receive a manual fax.
(If the call was a voice call and was not answered, the caller will hear the fax receive tones also).
  • If you answer the call before the fax machine(during the ring delay period) and determine it is a fax, you can transfer the fax to the fax machine for receiving.

  • If you answer the call on an "extension" phone and hear a beep every 3 seconds (automatic fax) or silence (manual fax), press *51 or *91 for New Zealand (remote activation code) on the telephone keypad, wait to hear the fax machine turn on (chirping sounds) and then hang up.

  • If you answer on the handset of the fax machine and hear a beep every 3 seconds or silence, press the Fax Start or Start/Copy key on the control panel of the fax machine and then hang up the handset.

  • If you answer a call on an "extension" phone during the F/T Ring Time, you will hear the F/T ring tones.
    To release the call from the fax machine, press #51 or #91 for New Zealand (remote deactivation code) on the telephone keypad and you can speak to the calling party.

  • If you pick up the handset of the fax machine during the F/T ring time, you may talk to the calling party immediately.

Mar 28, 2011 | Fax Machines

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Problem with the F/T setting.


leave these phones unused for one day and then use it and see.

leaving them unused will make everything get settled.

Jul 29, 2008 | Fax Machines

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How do i connect my hp 1240 fax\printer to my computer


The fax must be connected directly to the wall phone jack. Connect any other phone line devices, such as a telephone or answering machine, to the phone jack on the back of the fax


The phone line cable used to connect the fax must be a two-conductor (wire) phone cable, like the one that shipped with the fax. The fax may fail to send or receive faxes if the phone cable has more than two conductors. To determine how many conductors the phone cable has, look at the end of the cable. Most phone cable connectors are clear and you can see the number of wires

The Rings to Answer setting determines how many times the line will ring before the fax answers. Follow the steps below to change the rings to answer setting.
  1. Press Setup , press 3 , and then press 3 again to access the Rings to Answer setting.
  2. Press the Right Arrow to scroll through the available settings. When the desired number of rings is shown in the display, press OK .


To receive faxes manually, follow the steps below.

  1. Answer the phone like you normally would a telephone call. If the incoming call is from a fax machine, you will hear beeps or fax tones.
  2. Press either Start Black or Start Color to begin receiving the fax.
  3. Hang up the phone.

Jan 15, 2011 | HP 1240 Plain Paper Inkjet Fax

1 Answer

Just checking..we have a brother fax Intellfax 4750 and we can send out faxes however no faxes are coming in. It says receiving on the display but ringing in busy from the person sending the fax...any...


Call your fax machine from a telephone...have someone watch your fax and see if it answers...also listen on the telephone and see if you get the "tones" that a fax gives.....if your fax just keeps ringing then it just may have been set to the "tel" (telephone) mode...set it back to the Fax mode.

Oct 25, 2010 | Fax Machines

1 Answer

I can't send faxes, the screen says telephone. It


You may need to dial a prefix prior to dialing the phone number you're trying to fax. It could be as simple as putting a number "1" prior to dialing the number.

Jun 26, 2009 | Brother IntelliFAX 775 Plain Paper Thermal...

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I can send fax but cannot recieve one it just rings


My Mode was wrong. I switched it to telephone and fax (instead of manual). Then i set the ring to pick up on the third ring. now i dont have to be here to press start everytime a fax comes. I found all the information by searching for the manual on line it is under "Basic fax settings"

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The fax machine is in sleep mode


Fax machines are ANALOG devices and will not work reliably on a DIGITAL phone line . Filter makes no difference.

Nov 18, 2008 | Brother IntelliFAX 2800 Laser Fax

1 Answer

Receiving Faxes


You will have to ask yourself the question "What has changed?" If you changed nothing, then something else has that is beyond your control. Now, you have to decide whether you are using a single telephone line for faxes and telephone, or whether you have "distinctive ring" also called "smart ring" by some companies. It is not a smart thing to use both. You can print a list of settings to see what the machine is set to do. Now if you want to use distinctive ring, set the ring pattern to the one you have chosen with the tel company. If you have chosen a double ring, and you have set your panasonic telephone to receive on 4 rings, then it will count all the rings and pick up after only 2 sequences. To see if this is the problem just remove the telephone base station from the system and then try to receive a fax.

Jun 08, 2008 | Brother IntelliFAX 2800 Laser Fax

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Can't receive faxes


Something is causing the fax machine to "trip" to busy. There is some type of short occuring either in the fax machine or the physical phone line itself. Unplug the fax, plug in a regular single line telephone. Call the fax number from another telephone. If the phone rings and you can talk to the other party, the problem is in your fax machine. If the call still is busy, the problem is in your wiring, either in your office or the phone company network.

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Cant send fax


Recieving faxes
  • Plug a regular, non-digital, phone into the fax's phone line and see if you get a dial tone
    • If you do not have a dial tone, seek support from your telephone service provider
  • Dial the fax number from a phone    
    • Normal circumstance is that you will have the fax machine pick up and make high-pitched noises
    • If the fax does not pick up, put a regular phone on the fax line and see if the regular phone rings when dialed
      • If the phone rings, answer it and see if there is line noise
        • If the line is clear, call the service number listed on your fax
        • If the line is staticy or unclear, call your telephone service provider
      • If the phone does not ring, call your telephone service provider
Sending faxes
  • Attempt to dial the fax number you are trying to send to from another phone.
    • If you hear electronic noises on the line, the other end has a fax machine on the other end
      • Check to see if you can recieve faxes.
    • If the remote fax does not answer, the problem is on the remote side, contact the recipient

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