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Help!! Iriver Clix Gen 2 Won't upload music, tried many different things...

Hello, I just bought a new Iriver Clix 2nd generation "Rhapsody" version with 4 gigs. It's a nice little mp3 player that I've heard lots of positive things about.

However, for some reason it won't sync with ANYTHING. When I try to upload music using Windows Media Player, Rhapsody's own software that came with it, or "Iriver Plus Three" another software program from the creators of this gadget, all of them come up with the message that the file is not compatible. Yet, they are all in MP3 format, and as far as I know the device will take MP3 format. The guide says you can drag and drop music, files, etc., but that still doesn't work, the same problem occurs that the music is incompatable.

The strange thing is, somehow I've been able to get four songs onto there. They are the same format as all others, but they've managed to upload. It's very strange.

I've uploaded the most recent firmware onto the Mp3 player, formatted the whole thing, everything I can think of. I've tried both "MPT" and MSC (UMS) mode for the USB connection. Currently the screen, when it is connected to the computer, says "-mtp", which only occured after uploading the most recent firmware (it says version 1.14, but I've also uploaded the file to convert it back to regular, from the rhapsody version) and having the most recent equipement (Windows Media Player 11, etc.).

This is extremely frustrating for me. Please help!

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

  • 3 Answers

SOURCE: Doesnt detect in MTP mode

I had this type of problem, excluding Rhapsody, but when the computer was updated, everything fixed. Sorry I couldn't help more. I think we updated Windows Media Player, but I think ours was 10, not 11. Try running auto update.

Posted on May 30, 2007

szwaan
  • 209 Answers

SOURCE: iriver "USB Connected" screen problem

Before suicide, first consider your daughter ;)
Then make sure the USB ports and cables do not have a lot of dust in them.
Unplug and try it in a different port[also those in the back of your computer]
Make sure you have the driver installed.

Hope that helped, if not, reply with more details.

Posted on Jan 12, 2008

  • 1 Answer

SOURCE: IRIVER PLUS 3 MEDIA TRANSFER SCREEN

My understanding, as a new user, is that IRiver plus 3 only communicates with the player via UMS mode, which is not the default. Windows Explorer and Windows Media Player only communicate through MTP mode. If you change from MTP (the default) to UMS, it will reformat the player and delete all your files.

In other words, do not use iriver plus 3 unless that is the only software that you want to use. Boing back to MTP mode after a sync or download will then delete all THOSE files you just downloaded.

I just say NO to Plus 3.

Good luck.

Posted on Jan 25, 2008

SOURCE: MP3 player freezes in MTP mode when using Rhapsody

I got a new computer with windows xp on it, and it worked. Vista just didn't like my MTP device.

Posted on May 23, 2008

ThaMp3Doctor
  • 8596 Answers

SOURCE: msc not recognized

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on May 30, 2008

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