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Just bought a hp mininote 2133 notebook turing it on for the first time and nothing is happerning. computer will load for a bout an hour with a % then shuts down and repeats the whole thing. what can we do???

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The hard drive was fried straight out of the factory so we were given a new one. thank you for your help.

Posted on Oct 12, 2008

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Cannot boot up windows xp or do system recovery


It's easy Megan, just chill, lol!

Look at the back of the computer next to the Windows product key, or up on the side of the computer tower, for the white Service Tag.
In the tag write down what it states next to S/N.

This is the Serial Number.

(DO NOT post on here. Only give to an authorized HP representative)

Now contact HP Support, and ask for the Restoration Disk.
(HP bought out Compaq a long time ago)

In the USA the disk is free. The shipping and handling is not.
$17 for a 5 to 7 day ship, $24 for a 2 to 3 day ship.

In the US call 1-800-474-6836
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http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

Outside the US use HP Support Worldwide,

http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

When you get the disk, turn your computer on, and put the disk in the optical drive's tray. (CD/DVD drive)
When asked choose Repair. (Non-Destructive Installation)

For additional questions please post in a Comment.

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Hi Shuvz_miah-

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Hope that helps,

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