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How to install #75 ink cartridge - HP Printers & Copiers

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I pushed the darn refill in a bit HARDER!

Posted on Oct 11, 2008

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Ink refill costco hp printer C4780


When you get an HP integrated ink cartridge refilled (i.e. HP 60, 61, 74, 75, 901, 92-98....currently offered at Costco today) or if you buy a remanufactured/compatible HP ink cartridge, the ink levels cannot be reset (HP has a smart chip embedded within the nozzle plate at base of ink cartridge which counts the drops and then registers as empty).....so you'll just need to live with it and ignore 'ink low', 'non-genuine', 'counterfeit' messages and similar while you are using these types of aftermarket supplies. The first video below provides an overview of the 'low ink' phenomena, the 2nd video provides suggested cartridge prep/handling instructions when you return the cartridge for refilling:

HP 74, 75, 74XL, 75XL Cartridges - Solving Errors & Warnings:http://www.youtube.com/watch?v=C5ISTGyScWU


Ink Refilling & Cartridge Care Tips - Everything you need to know: http://www.youtube.com/watch?v=FnXoDIblpdU



If the new (or refilled/reman/compatible) HP 74, 75, 74XL, or 75XL ink cartridge refuses to complete the printer alignment following cartridge installation, then the ink cartridge either has a connectivity issue with the flexible printed circuit cable (inside unit where cartridge mates with cable), rear cartridge contacts or cable contacts are dirty with ink residue, or the cartridge is suffering from marginal internal electrical performance. If you run into a problem where the ink cartridge is performing marginally and blocks printing (via the Red X), you can bypass the error message (usually only 1 time per clearing action):


HP Photosmart 4200-4500 5200-5500 Printers -Cartridge Error Bypass (HP 74-75 Cartridges):

http://www.youtube.com/watch?v=UDxRkAGOJaI

HP Officejet J5700/J6400 Printers -Cartridge Error Bypass (HP 74-75 Cartridges):

http://www.youtube.com/watch?v=3X3_D90SSq4


These types of severe cartridge errors (i.e. "refer to documentation" / "incompatible cartridges", "print cartridge(s) problem", etc.) typically indicates the internal micro-electronics of the HP #74/75 cartridge are damaged. The cartridge's electrical wire runs at rear and lower side of the ink cartridge, are very delicate and are somewhat susceptible to ink attack over time, which can lead to premature failures. In addition, the older the cartridge the higher the chance of an internal electrical failure. You can also run a 'Tap 41' diagnostic test to check cartridges electrical health (this is a forced test).....go to www.inkjet411.com for more information on your specific printer model.



Feb 16, 2013 | HP Photosmart C4580 All-in-One InkJet...

1 Answer

Cartridge error j6450


If the new (or refilled/reman/compatible) HP 74, 75, 74XL, or 75XL ink cartridge refuses to complete the printer alignment following cartridge installation, then the ink cartridge either has a connectivity issue with the flexible printed circuit cable (inside unit where cartridge mates with cable), rear cartridge contacts or cable contacts are dirty with ink residue, or the cartridge is suffering from marginal internal electrical performance.
These types of severe cartridge errors (i.e. refer to documentation / incompatible cartridges, print cartridge(s) problem, etc.) typically indicate the internal micro electronics of the HP 74/75 cartridge are damaged. The cartridges electrical wire runs at rear and lower side of the ink cartridge, are very delicate and are somewhat susceptible to ink attack over time, which can lead to premature failures. In addition, the older the cartridge the higher the chance of an internal micro electronics failure.
I suggest you first run a Tap 41 diagnostic test to check cartridges electrical health (this is a special forced service test; refer to Inkjet411 videos so you understand how to activate and read the HP OJ printer diagnostics print out).
http://inkjet411.retailinkjet.com/?page_id=544

Apr 11, 2012 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

Hp officejet j6480 cartridge error problems


This type of fatal cartridge error (i.e. "refer to documentation" / "incompatible cartridges", etc.) typically indicates the internal micro-electronics of the HP #74/75 cartridge are damaged. The cartridge's electrical wire runs at rear and lower side of the ink cartridge, are very delicate and are somewhat susceptible to ink attack over time, which can lead to premature failures. However, our test group has also seen these failures with brand new cartridges. In addition, the older the cartridge the higher the chance of an internal electrical failure. I suggest you first run a 'Tap 41' diagnostic test to check cartridges electrical health (this is a forced test); you may also bypass the error (temporarily) on most models which use HP 74/75 cartridges. Refer to Inkjet411 youtube videos below on how to access respective printer's service menu and correct:



HP 74, 75, 74XL, 75XL Cartridges - Solving Errors & Warnings:http://www.youtube.com/watch?v=C5ISTGyScWU



HP Photosmart C4200-C4500 and C5200-C5500a Printers - Diagnostic Tap 41 Test: (verifies electrical health of ink cartridges):http://www.youtube.com/watch?v=8fE-IM4AVMc



HP Photosmart 4200-4500 5200-5500 Printers -Cartridge Error Bypass (HP 74-75 Cartridges):

http://www.youtube.com/watch?v=UDxRkAGOJaI



HP Officejet J5700/J6400 Printers -Cartridge Error Bypass (HP 74-75 Cartridges):

http://www.youtube.com/watch?v=3X3_D90SSq4


Ink Refilling & Cartridge Care Tips - Everything you need to know: http://www.youtube.com/watch?v=FnXoDIblpdU




Jan 12, 2012 | HP Officejet 5610 All-In-One InkJet...

1 Answer

Error right cartridge because? date is over the top!


If the new (or refilled/reman/compatible) HP 74, 75, 74XL, or 75XL ink cartridge refuses to complete the printer alignment following cartridge installation, then the ink cartridge either has a connectivity issue with the flexible printed circuit cable (inside unit where cartridge mates with cable), rear cartridge contacts or cable contacts are dirty with ink residue, or the cartridge is suffering from marginal internal electrical performance.
These types of severe cartridge errors (i.e. refer to documentation / incompatible cartridges, print cartridge(s) problem, etc.) typically indicate the internal micro electronics of the HP 74/75 cartridge are damaged. The cartridges electrical wire runs at rear and lower side of the ink cartridge, are very delicate and are somewhat susceptible to ink attack over time, which can lead to premature failures. In addition, the older the cartridge the higher the chance of an internal micro electronics failure.
I suggest you first run a Tap 41 diagnostic test to check cartridges electrical health (this is a special forced service test; refer to Inkjet411 videos so you understand how to activate and read the HP OJ printer diagnostics print out).
http://inkjet411.retailinkjet.com/?page_id=544

Jul 18, 2011 | HP Officejet J6410 All-in-one InkJet...

2 Answers

Just installed refilled black ink cartridge on hp


By using refilled cartridges you will always have this problem. Each cartridge has a chip that lets the printer know when it is full or empty. By pressing the ok button you may be able to clear this message. However, most of the time you can still be able to print and ignore the message.

May 28, 2010 | HP Deskjet D4260 Printer

2 Answers

My HP J6480 printer will not recognize the ink level on a new Officemax ink cartridge. printer keeps indicating that the ink cartridge needs replacing.



I have to ask this question of you, just to make sure this is not an issue. Are you using a factory new ink cartridge?
Please consider the following:
If you are using a refilled or third party cartridge that may well be your problem. Most manufacturers build logic into their products to prevent the use of “Other Equipment Manufactured” cartridges as well as re-filled cartridges.
They do this to prevent problems from contaminated inks causing problems with print quality or damaging the physical printhead.
If you are using factory new cartridges, then please call the manufacturers Technical Support for assistance with the warranty on the cartridges
Don

Dec 17, 2009 | HP OfficeJet Pro L7580 Color All-in-One...

2 Answers

Incompatible print cartridge


Take out the print cartridge. Clean the points on the cartridge with cotton swab and try using it again.

Nov 04, 2009 | HP Photosmart C4480 All-In-One InkJet...

1 Answer

Photosmart C5280. Instructions on photo cartridge 348 say remove both black and colour cartridges, then install photo cartridge in right hand cartridge holder. Printer screen then tells me to install...


Your printer uses the following cartridges:

HP 74 - Black ink
HP 75 - Cyan, Magenta, and Yellow ink
HP 99 - Photo Black, Light Cyan, and Light Magenta

You need Photo Black, Cyan, Magenta, Yellow, Light Cyan, and Light Magenta to print photos. To accomplish this you install the HP 99 photo cartridge where your HP 74 black cartridge usually goes and you keep the HP 75 color cartridge where it's at. I don't know why your printer told you to remove both cartridges, then reinstall the HP 75 color cartridge.

Oct 10, 2009 | HP Photosmart C5280 InkJet Printer

3 Answers

Cartridge error hp officejet j6480 generic cartridge


I own one of these printers and refill cartridges for a living. When you get this problem its best to return the cartridge for another, thats what I do for my customers.

When buying re-manufactured cartridges its best to buy from a local store and ask about there return policy before making your first purchase.

If you are buying from a reputable re-manufacturer then this will be a very rare problem. It happens with genuine HPs too.

BTW this printer uses HP 74 & 75 inks. when buying re-manufactured buy the HP 74xl which gives (according to HP) 750 printers compared to 200 from the HP74. Remanufactured HP75s are fill to HP75xl capacity.

Sep 21, 2009 | HP Printers & Copiers

1 Answer

Incompatible Ink Cartridge notice with proper HP ink


These types of severe cartridge errors (i.e. "refer to documentation" / "incompatible cartridges", "print cartridge(s) problem", etc.) typically indicates the internal micro-electronics of the HP #74 / 75 (or 74XL/75XL) cartridge(s) are damaged. The cartridge's electrical wire runs at rear and lower side of the ink cartridge, are very delicate and are somewhat susceptible to ink attack over time, which can lead to premature failures. In addition, the older the cartridge the higher the chance of an internal electrical failure. I suggest you first run a 'Tap 41' diagnostic test to check cartridges electrical health (this is a forced test); you may also bypass the error (temporarily) on most models which use HP 74/75 cartridges. Refer to Inkjet411 youtube videos below:

HP 74, 75, 74XL, 75XL Cartridges - Solving Errors & Warnings: http://www.youtube.com/watch?v=C5ISTGyScWU

HP Photosmart C4200-C4500 and C5200-C5500a Printers - Diagnostic Tap 41 Test: (verifies electrical health of ink cartridges): http://www.youtube.com/watch?v=8fE-IM4AVMc

HP Photosmart 4200-4500 5200-5500 Printers -Cartridge Error Bypass (HP 74-75 Cartridges):

http://www.youtube.com/watch?v=UDxRkAGOJaI

HP Officejet J5700/J6400 Printers -Cartridge Error Bypass (HP 74-75 Cartridges):

http://www.youtube.com/watch?v=3X3_D90SSq4


Ink Refilling & Cartridge Care Tips - Everything you need to know: http://www.youtube.com/watch?v=FnXoDIblpdU




Dec 12, 2008 | HP Photosmart C4280 All-in-One InkJet...

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