Question about HP Photosmart C6180 All-In-One InkJet Printer

1 Answer

Won't allow me to print all of a sudden

Says it is partial incompatibility with windows

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  • sweetiebird Oct 10, 2008

    won't print all of a sudden and message keeps saying partial incompatibility with Windows

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1 Answer

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Do you know what version of Windows you are using? I'm tempted to guess that it's Windows Vista, since Microsoft's newest operating system is having a lot of compatibility problems with a lot of software and hardware (not just HP printers).

From the way you word your issue, it sounds like you were successfully printing before and then suddenly, you started having this problem. The only thing I found on HP.com that even sort of applies is the following:

System Check has Determined that your System does not Match the Minimum Requirements

That doesn't sound like a good match for how you describe your problem, but it wouldn't hurt to look the document over anyway, just in case.

Sometimes these sorts of problems can be cured by uninstalling and reinstalling the HP printer software. If you have the disk that came with the printer, it should be as easy as inserting the disk into your computer and selecting the Uninstall option. Here's the link with detailed instructions:

Uninstalling the All-in-One Software in Microsoft Windows

That's about all I can come up with. Good luck.

Posted on Oct 10, 2008

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