Question about HP Photosmart C6180 All-In-One InkJet Printer

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Won't allow me to print all of a sudden

Says it is partial incompatibility with windows

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  • sweetiebird Oct 10, 2008

    won't print all of a sudden and message keeps saying partial incompatibility with Windows


1 Answer

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Do you know what version of Windows you are using? I'm tempted to guess that it's Windows Vista, since Microsoft's newest operating system is having a lot of compatibility problems with a lot of software and hardware (not just HP printers).

From the way you word your issue, it sounds like you were successfully printing before and then suddenly, you started having this problem. The only thing I found on that even sort of applies is the following:

System Check has Determined that your System does not Match the Minimum Requirements

That doesn't sound like a good match for how you describe your problem, but it wouldn't hurt to look the document over anyway, just in case.

Sometimes these sorts of problems can be cured by uninstalling and reinstalling the HP printer software. If you have the disk that came with the printer, it should be as easy as inserting the disk into your computer and selecting the Uninstall option. Here's the link with detailed instructions:

Uninstalling the All-in-One Software in Microsoft Windows

That's about all I can come up with. Good luck.

Posted on Oct 10, 2008

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The list below includes the operating systems supported by this model.

Compatible Operating Systems
Windows Macintosh Windows 95
Windows 98
Windows ME
Windows NT4
Windows 2000*
Windows XP*
Windows Vista*
Windows Vista64*
*Driver included in the Operating System

To download drivers for this model, click Drivers & Downloads tab above, and then select your operating system.

Incompatible Operating Systems The following list contains some of the more well known operating systems that are NOT supported with this model.

Incompatible Operating Systems
Windows 3.1
Windows 2003
Mac OS X Linux
Mac System 7

Note: This is a compiled list and may not include all possible incompatible operating systems.

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i. Ink cartridge has developed incompatibility or is incompatible
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ii. The Cartridge electronic panel is dirty
The electronic panel on the cartridge that makes contact with the cartridge carrier inside the printer is dirty and needs cleaning. This electronic panel is front part of the cartridge with copper “dots”.
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