Lift the top cover when the printer head stops in the centre push the printer head to the right about 5mm. you should then see the tab you need to push to the back of the printer to release the printer head once you push this allow the head return to the centre and then you will be able to lift the printer head out
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More than likely your printhead is failing. This is a common problem with the i70/i80, i90/iP90v and i100. The printhead is easy to replace. Open the cover, let the carriage center, powerlift printhead frame lever and lift out printhead. You can test and/or clean the jets in the maintenance tab in the print driver.
I have had the same problem It is the print head not the cartridge If your printer is still under warranty have the printhead(s) replaced if not Open the unit where the print heads are and hold the OK button for 5 seconds. The Print head carriage will move to the left
Carefully remove the KY (Black & Yellow) Print head with a cotton swab and alcohol clean the contacts and replace the printhead. If this does not work remove the printhead and then with a spray bottle spray the nozzle area on the bottom (DO NOT TOUCH THE NOZZLES AS THEY WILL BE DESTROYED) HP techs have told me this will void any warranty so act accordingly I use a printhead cleaning solution available from most any online ink supplier
Replace the printhead after it has dried out (less than a minute). The printer will then go through an alignment cycle and should print I had to do this several times before the print head performed as it should
Had the same issue... No black ink. Called the # from "Solution #1" guest, 18004216699. Had to patiently go through all the basic trouble shooting stuff like calibration, print head clean, demo print, etc. Once I went through that, they issued me a new print head for free, no shipping charges or anything. Just did this today, but they say I should have the print head in 3 days.
get a q-tip and wet one end in water. run wet q-tip along head a few times. then take dry end and run along head again to dry it. then run wet end again on the absorber side of head. then dry with dry end. replace parts, do a deep cleaning, and try a test print.
hi i am a certified Canon repair tech for this printer. most likely what you have is a clogged printhead. since there is no way of cleaning it you would need to replace it. the printhead can be order by calling 1-800-OK-CANON or from Canon's website.
hope this helps.
To remove the printhead:
Ensure that the printer is on and open the printheadcover.
----The printhead holder will move to the center.
Press for some seconds the resume/paperfeed button.
----The printhead holder will move a little to the right.
Press and lift the tiny grey handle now visible at the left and in front of the printhead holder, now you can remove the printhead.