Question about Kenmore 24832 Top Load Washer

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Smelly washing machine

When I use my washing machine for the first time there is an awful foul odor coming for the machine...its smell musty and now I am concerned that all my clothing will being to smell. I have called Sear twice now and each time I am told to leave the door open on the machine and to purchase a special powder from Sears (of course) and put it into the machine and run a cycle...this is a waste of time and water. The problem is fixed but only temporarily. I need a better solution.

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IMPORTANT: Read thoroughly. DO NOT add detergent or other laundry products to this cycle.
1. Remove all items from the washer.
2. Open the dispenser drawer and 2/3 cup (160 mL) of liquid chlorine bleach to the bleach compartment. DO NOT use more than 2/3 cup (160mL) of bleach per cycle as this will lead to product damage.
3. Close the washer door and dispenser drawer.
4. Select the Clean Washer cycle or a full wash cotton 104 F wash (40 C). DO NOT use any higher temperature as this will cause unnecessary fumes
5. Press Start and allow cycle to complete.
6. If the bad odour persists, repeat the procedure 1 or 2 more times. This may be necessary if this is the first time you have run this cycle.
7. After the cycle is complete, leave the door open slightly to allow ventilation and drying of the washer interior.
8. Repeat the cleaning procedure monthly.
To maintain the washer freshness:
1. Use only HE High Efficiency detergent.
2. Leave the door open after each cycle to for better ventilation and drying of the washer interior.
3. Use warm / hot water in your machine unless the fabric you are washing requires cold.
4. Use the correct amount of fabric softener.
5. If your laundry room is damp, use a dehumidifier.
6. Clean the door seal of visible residue.

Posted on Sep 10, 2009

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