The printer worked perfectly until the cian colour ran out, I replaced this with a compatible cartridge, from a reputable company,after which the photo printouts were quite dreadful, very dark, bad colours, took ages to print and used an inordinate amount of ink and was very tacky to the touch. Can you suggest what has gone wrong. I have since replaced all the inks.
When the printer says that "for best results use Epson Ink." They mean it! otherwise using Xprint cartridges works as well, if changing the type of ink doesn't work then you might have to tinker with the advanced settings (you can change the amount of color used in the print) when you click the properties button in the print screen, ONLY if you know what you are doing!!
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Connectivity and Compatibility: PC-less function - No Index Sheet - No Connectivity - Card Slot - No Connectivity - USB Cable - Yes Connectivity - Wireless - No Interfaces - USB 2.0 Hi-Speed OS Support - Windows 2000/XP/XP-x64 Edition/Vista Mac OS 10.3.9 or later with USB Network - No Adobe Postscript - No Memory Card Backup - No
Ink Cartridges: INKdividual - Yes Ink Cartridge Model - 85N Ink Series (Standard Capacity)
Media: Media Model - S041926E1; S041927E1; S041863; S041464E1; S041285; S042070; S041925; S041332; S041786, S041259
Paper Handling: Max. Paper Size - A4 BorderFree - Yes Max. Paper Capacity - 120 sheets Roll Paper - No Tractor Feed - No
Cartridge Model(s): 85N (Standard Capacity Black Ink) - Approx 540 pages (ISO/IEC 24711 and 24712 Test Suite) Page Yield (pages): 85N (Standard Capacity Colour Ink)* - Approx 860 pages (ISO/IEC 24711 and 24712 Test Suite)
I'm assuming that the colour cartridge is a three in one. Blue, Yellow and Magenta.
When printing a colour document, the printer automatically balances colour mixtures from the three primary colours listed above. Should a print out be too red, its probably because its run out of yellow and/blue.
The best way to check is to print out a test page, you should get a block for each of the colours and black. If one's missing, there's your answer.
It's a EPSON printer, you have to use it at least twice a month, otherwise the ink on the print heads will dry and clog them. If the printer cleaning process doesn't solve the issue, you'll have to take it to the service center to get the print heads replaced.
It could well be the printer head (the area where the cartridge locks into the printer) has gummed up contacts. Take a soft, lint-free cloth and wipe down gently wipe down the face of the contacts. Keep wiping until all residue is removed. Reinstall a color cartridge and then run the printer's software alignment utility (this is part of the software that comes with the printer).
Yes those printheads do go bad, they burn out just like a light bulb. If you emptied cartridges then the purge/cleaning assembly is working properly, and the only other option is the expensive printhead.
its ok I solved it! I didn't realise that all the photo cartridge does is gloss over the colour picture produced by the colour cartridge. I simply had to replace the colour cartridge which had run out, so now its all working perfectly!!
Check status monitor see if cartridges are low or nearly empty , if new or full take out all cartridges and soak nozzles upright in cleaning solution overnight , or untill ink starts to bleed out:
Dab dry and re - fit , make up a A4 paper page with 6 colour bands about 1" high x 8" wide and print about 4 to 6 pages ,
check which colours are poor , if improvement is observed run
again a few times:
If one colour is poor take out that cartridge and soak again for a few hours , try again:
If no improvement replace with new cartridge or use a cleaning cartridge ( available on-line ) :
Using the head-cleaning utility shortens the life of the printer as the printer is set to lock-out after a pre-set use of the cleaning facility: and will have to be re-set instore: