Question about HP LaserJet 2430dtn Printer

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HP LaserJet 2430dtn - "Tray 2 open or empty"

Hi,

We are getting the above error message even when the tray is closed and paper has been loaded. Please help solve this problem

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This model have an issue with the level indicator, take out the tray casette and shake it a little. You see it from the front, the level get stucked sometimes, indicating that there is no paper loaded, even if the casette is full.

Posted on Nov 05, 2008

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1-Is the paper set correctly in the tray? if you have Letter paper in it make sure the guides are snug against it

2-Check the lever inside the tray, remove the tray and look at the tires there should be a lever that you ca move freely that is the paper sensor

Posted on Oct 10, 2008

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