Question about HP LaserJet 2430dtn Printer

2 Answers

HP LaserJet 2430dtn - "Tray 2 open or empty"

Hi,

We are getting the above error message even when the tray is closed and paper has been loaded. Please help solve this problem

Posted by on

2 Answers

  • Level 1:

    An expert who has achieved level 1.

    MVP:

    An expert that got 5 achievements.

    Governor:

    An expert whose answer got voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Contributor
  • 47 Answers

This model have an issue with the level indicator, take out the tray casette and shake it a little. You see it from the front, the level get stucked sometimes, indicating that there is no paper loaded, even if the casette is full.

Posted on Nov 05, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Renaissance:

    An user who is expert in 3 categories / brands.

  • HP Master
  • 1,346 Answers

1-Is the paper set correctly in the tray? if you have Letter paper in it make sure the guides are snug against it

2-Check the lever inside the tray, remove the tray and look at the tires there should be a lever that you ca move freely that is the paper sensor

Posted on Oct 10, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Gympac 1600 manual


Device error An internal error occurred in the device. Press (Select) to resume the job. - Door open The printer door is open. The door must be closed before printing can continue. - Engine comm. error The device experienced an internal communication error. This is a warning message only. Job output might be affected. - Invalid driver You are using the incorrect printer driver. Reselect the printer driver appropriate for your device. - Invalid entry Invalid data or response. Correct the entry. - Jam in Cartridge area A paper jam has occurred in the print path. Open the door and clear the jam. Then press the (Select) button on the control panel - Jam in Output bin A paper jam has occurred in the output area. Clear the jam, and then press the (Select) button on the control panel. - Jam in print paper path. A paper jam has occurred in the print path. Open the door and clear the jam. Then press the (Select) button on the control panel. - Jam in tray 2 A paper jam has occurred in Tray 2. Clear the jam, and then press the (Select) button on the control panel. - Jam in tray 3 A paper jam has occurred in Tray 3. Clear the jam, and then press the (Select) button on the control panel - Load paper The HP Color LaserJet 1600 printer is out of paper. Please load specified paper type into the tray indicated. - Load Tray X [TYPE] [SIZE] The printer is processing job, but the tray indicated is empty. Please load specified paper type and size into the tray indicated. - Manual feed The printer is waiting for paper in the tray indicated Load the paper as indicated. - Memory is low The device memory has been almost completely filled. Allow the device to finish the job, or press (Select) to cancel the job. Break the job into smaller jobs that contain fewer pages. - Misprint The printed pages have been incorrectly placed on the paper. To continue, press the (Select) button on the control panel.

Dec 31, 2014 | Printers & Copiers

1 Answer

Tell me please hp laserjet printer 2420 paper tray setting


    1. Remove the packing material from the printer.
      1. Remove the all orange tape from the outside of the printer.
      c00318773.gif
    • Remove orange tape from paper tray 2. c00318774.gif
    • Remove the orange packing tape from inside paper tray 3. c00318775.gif
    • Remove the spacer from inside the print cartridge area. c00318776.gif
    1. Load all paper trays.
      1. Pull the paper trays completely out of the printer.
      c00318777.gif
    2. Press the blue tab on the rear paper length guide and adjust the rear guide so that the pointer matches the size of the paper to be loaded. c00318778.gif
    3. Move the side width guides outward to match the desired paper size. c00318779.gif
    4. Add the media to the paper trays, make sure that it is flat in the tray at all four corners. Keep the media below the height tabs on the sides and rear of the tray. Push down on the metal lift plate to lock it in place. c00318780.gif
    5. Slide the trays back into the printer. c00318781.gif
    6. Install the print cartridge.
      1. Remove the print cartridge from the packaging.
      c00318782.gif
    7. Rock the print cartridge back and forth several times to "mix" the toner. c00318783.gif
    8. Pull the sealing tape from the end of the print cartridge to remove the entire length of the tape. c00318784.gif
    9. Open the top cover. c00318785.gif
    10. Slide the print cartridge into the unit. c00318786.gif
    11. Close the print cartridge door. c00318787.gif
    12. Connect the LAN cable (optional). (HP LaserJet 2420n, 2420dn, 2430tn, and 2430dtn models only) c00318788.gif
    13. Connect the power. c00318789.gif

    Jan 13, 2011 | HP LaserJet 2420 Printer

    1 Answer

    Configure HP 4050 printer to prompt 'load paper'


    You'll have to change the paper TYPE of tray 3 to a different type as in tray 2.

    Jul 28, 2010 | HP LaserJet 4050 Printer

    1 Answer

    HP 2200D Amber light keeps flashing! ..and nothing else


    Hi,

    Following are the reasons and its solution for amber light keeps flashing:

    1. Toner have been empty.
    Sol : Refill you toner.
    2. Printer's paper tray do not close properly or paper in not in the tray.
    Sol : Close the paper tray properly and keep some papers in the tray.
    3. Any door of printer is open or not properly close.
    Sol. : Check all the doors that is close properly or not.

    If problem is still remaining then contact a professional to repair this printer.

    Regards

    Ashly

    Feb 25, 2010 | HP LaserJet 2200D Printer

    1 Answer

    Can not print to Tray 2 on HP 3800 printer. Says Tray is empty


    check the paper type and the paper size from the printer menu, if it is ok then you will try to check the paper sensor on tray 2

    Jan 08, 2010 | HP LaserJet 3800n Printer

    2 Answers

    Hp laserjet 8150. i have a problem, tray 3 empty, always but have paper in tray 3


    CAUSE: This error message indicates the paper present sensor flag in one of the trays does not detect paper in the tray. This could be caused by one of the following:
    • A broken sensor flag
    • The tray paper guides being set too close and restricting the paper from being pulled
    • The tray is not lifting
    SOLUTION: Follow the steps below to determine the cause of a false TRAY X EMPTY message. Tray 2 empty
    1. Verify there is paper in the tray.
    2. Open the duplex unit access door just above Tray 2 on the front of the printer.
    3. Check the black-paper present flag by looking in through the duplex access door.
    4. Open and close Tray 2 and observe the tray lifting looking through the duplex unit access door.
    The tray lifts but the error is still present
    1. Inspect the paper present flag on the PIU located just behind the pickup rollers. Ensure the flags are present and not damaged.
    2. Remove the tray guides from the tray and reseat them. Ensure the guides are seated correctly and are in the correct slot for the size paper in the tray. Add paper to the tray and try printing again.
    3. Try another known good tray, if available.
    The tray does not lift and the error is still present
    1. Remove the tray, remove the paper in the tray, and inspect the lifting plate in the tray for damage. Ensure it will lift freely by hand.
    2. Try another known good tray if available.
    Tray 3 empty
    1. Verify there is paper in the tray.
    2. Remove Tray 2.
    3. Open and close Tray 3 and verify it lifts by observing through the Tray 2 cavity.
    The tray lifts but the error is still present
    1. Inspect the paper present flag on the PIU located just behind the pickup rollers. Ensure the flags are present and not damaged.
    2. Remove the tray guides from the tray and reseat them. Ensure the guides are seated correctly and are in the correct slot for the size paper in the tray. Add paper to the tray and try printing again.
    3. Try another known good tray if available.
    The tray does not lift and the error is still present
    1. Remove the tray, remove the paper in the tray, and inspect the lifting plate in the tray for damage. Ensure it will lift freely by hand.
    2. Try another known good tray if available.
    Tray 4 empty
    1. Verify there is paper in the tray
    2. Open Tray 4 and check for an extra **** of paper stored on the left side of the tray. This can cause the tray to stall while lifting and result in a tray empty message.
    3. Defeat the interlock in the vertical transfer unit (VTU). Open and close Tray 4 and watch the tray lift through the VTU door on the lower-right side of the printer.
      NOTE: Follow troubleshooting steps for Trays 2 and 3 when working with the 2 X 500 sheet-input tray.
    The tray lifts but the error is still present
    1. Check the tray guides to ensure the guides are seated corrected and are in the correct slots for the paper size in the tray.
    2. Inspect the paper present sensor for damage.
    3. Check for any broken plastic pieces in the tray that may be a broken sensor flag.
    The tray does not lift and the error is still present Defeat the VTU interlock on the right side of Tray 4. Open and close Tray 4 and observe the tray lifting.

    Nov 25, 2009 | HP LaserJet 8150n Printer

    1 Answer

    Printing problems - i can only print manual feed...


    the manual tray is the is the one above the tray,
    1-either your tray is set incorrectly must be set to Letter/Plain
    priority is tray 2 not tray 1
    tray one is the by-pass / manual
    since this printer does not have a screen on it everything is setup through the PC.
    print a configuration page and you will see all the settings

    Aug 05, 2008 | HP LaserJet 1022 Printer

    1 Answer

    HP Laserjet 2430t PCL6 - printer tray options


    Here is the User's manual:
    http://bizsupport.austin.hp.com/bc/docs/support/SupportManual/c00224567/c00224567.pdf

    you may have to copy and paste link into your browser.
    If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
    Thanks, Joe

    Jun 26, 2008 | HP LaserJet 2430dtn Printer

    1 Answer

    Tray 3 open or Empty


    While tray 3 is detachable, when I remove it from my 2430dtn the printer won't display tray 3 options in any menus, so it looks like your printer recognizes that it is there.

    The micro-switches that detect "open drawer" or "no paper" in tray 3 may be malfunctioning or the electrical connector built into the top of tray 3 may need cleaning.

    (or, tray 3 may be out of paper <wink>)

    Nov 19, 2007 | HP LaserJet 2430dtn Printer

    Not finding what you are looking for?
    HP LaserJet 2430dtn Printer Logo

    1,214 people viewed this question

    Ask a Question

    Usually answered in minutes!

    Top HP Printers & Copiers Experts

    kakima

    Level 3 Expert

    96333 Answers

    k24674

    Level 3 Expert

    7987 Answers

    Brian Sullivan
    Brian Sullivan

    Level 3 Expert

    27725 Answers

    Are you a HP Printer and Copier Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides

    Loading...