Question about Microsoft Wireless Optical Mouse

1 Answer

Microsoft Optical 1.1A Wheel Mouse Optical - USB, PS/2 (D66-00034)

Hey mate, it's me again, the guy you helped with the logitech r-10 speakers driver problem.

Anyway, I have a new problem, with my mouse.

It's a Microsoft Optical 1.1A Wheel Mouse Optical - USB, PS/2 (D66-00034). And it's fairly new as far as I know, but what's happening is it's randomly stopping, at times, for eg. I would be moving towards the start button, and the mouse would stop moving then it would jump towards the start button about a second later.

And then it got worse, and it just dropped out completely and stopped working, and the light went off. So I unplugged the USB and plugged it back in and then it works, but only for 20 minutes or so.

Posted by on

  • 5 more comments 
  • x_damoz_x
    x_damoz_x Oct 11, 2008

    For the second point, I went into device manager, and into the USB controllers, and there was 5 Intel things, and 5 USB Root Hubs, and I didn't know which one was my mouse, so I un-clicked all of the "Allow the computer to turn off...", but it's still happening.

    Maybe this is paranoia, but it seems to happen more frequently in the USB port that I have had it in for the last 6 months or so, yet it still happens in the others.

    I updated, and re-installed the driver for my mouse and it seems to be working fine, but if it does it again i'll be sure to tell you.

    Also post any other ideas that you have, just incase.


  • x_damoz_x
    x_damoz_x Oct 11, 2008

    Update: Still not working

  • x_damoz_x
    x_damoz_x Oct 11, 2008

    I havn't tried another mouse yet, because that's why I'm on here, to avoid having to buy another :P


    And copy the update? How do I do that?

  • x_damoz_x
    x_damoz_x Oct 12, 2008

    Yeah you're probably right, i'm pretty sure my ports are fine, i'll just get a new mouse, thanks anyway.

  • x_damoz_x
    x_damoz_x Oct 13, 2008

    Hey, So anyway I havn't got around to buying a new mouse, and the same thing happend again, the power went out in my mouse, so I plugged it into a diff USB port, and it didn't work again, which was strange because i'd be changing it from port to port at the back of my computer every time it stopped.


    And it didn't work at any of them, so I assumed it was cactus, and I plugged it into one of the two ports at the front of my computer, and now it works fine. Which is strange.


    And it's very annoying to have one of my front usb ports taken up by my mouse, do you think that the 3 empty USB ports all stopped working at the same time? Which is very unlikely. Or, do you think it's possible for a USB item to only work in specific ports or something like that? Get back to me, cheers.

  • x_damoz_x
    x_damoz_x Oct 13, 2008

    After a while, the mouse stopped working in the front USBs, I blew into the usb and now it seems to be wroking. :/

  • razorblade05 Apr 02, 2009

    once, my mouse was workibg but then that my sister insert her usb device my mouse had stopped working....



    then i go to control panel to find out was what the problem but then the hardware for PS/2 compatible was gone....i only saw the hardware for wheel mouse optical 1.1A usb......



    so until now im finding how i can find the answer to my problem.......

×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Brigadier General:

    An expert that has over 10,000 points.

  • Master
  • 6,966 Answers

Hi again,

Appreciate the direct "Ask Me" and the repeat use of FixYa.

Interesting concern, should be pretty straightforward. Anyways, pls try to:

  • update/re-install the driver from Microsoft Download page;
  • alternately, disable the "Allow the computer to turn off..." in the Power Management tab of the USB Root Hub Properties in your Device Manager.
Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards. Thank you again for using FixYa.

Posted on Oct 10, 2008

  • 2 more comments 
  • Louie  Role
    Louie Role Oct 11, 2008

    copy your update that it is still a no go. will look into it some more. have you tried another mouse? might be a hardware issue with the Microsoft Optical Mouse.

  • Louie  Role
    Louie Role Oct 11, 2008

    sorry, "copy (understand your) the update" that "Still not working".

    When you did the uncheck of all the "Allow the computer to turn off...", you ensured that the computer is putting out power always on all your USB ports, power that the elwctronics inside the mouse needs to work. If even with constant power supplied to the mouse, it still will wtill stop working, then it could only mean that:


    • the mouse is defective; or

    • the USB port of the computer is defective.
    To verify which of the above, it would be easier to try another mouse. The alternative is to try the mouse in another computer.

    Cheers.


  • Louie  Role
    Louie Role Oct 13, 2008

    As said, interesting.....

    To my knowledge, often the rear are USB 2.0 while the front are 1.0 other than that, there is not much difference specially in the electronics, just 4 connections, +, -, Data IN, Data OUT. While I have no technical explanation other than software compatibility between the mouse and USB 2.0 & 1.0, am glad that it is operating as expected.

    Incidentally, you can try using a USB Hub to extend the number of your front USBs.


  • Louie  Role
    Louie Role Oct 13, 2008

    You could also try crimping/pressing on the USB metal housing of the mouse. The idea is to ensure that the inside contacts touches firmly its counterpart in the USB port(s) of the PC.

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Every mouse i tried to plug to my laptop does not work


Click on Control Panel and then Add a Device. Try adding your mouse as a generic HID Compliant mouse. Windows will install a driver. Then go to the download page Microsoft Software Downloads
and find the appropriate driver for you mouse, download it and install.

Apr 20, 2011 | Microsoft Wheel Mouse Optical PS/2 USB...

1 Answer

My left and right buttons on my wheel mouse seem to be switched it isa microsoft optical usb and ps/2 compatible 5V 100ma


OK what you do is you head to the control panel for the mouse her you should have and option to envert the mouse buttons double clich sensitivity click apply on the window and it will save your changes.

Did this help you or Do you need more imfo?

Oct 20, 2009 | Microsoft Wheel Mouse Optical PS/2 USB...

2 Answers

The exact same problem


Roll back the mouse driver:
1. Right-click [My Computer]
2. Select [Manage]
3. Select [Device Manager]
4. Locate your mouse on the right windows and press the +Mice ...
5. Right-click HID - Compliant mouse ( or whatever)
6. click [Properties]
7. In the "Driver" tab, Select [Roll Back Driver]

Mouse is now free from Microsoft trap....





Sep 19, 2009 | Microsoft Wheel Mouse Optical PS/2 USB...

1 Answer

Problem with Microsoft wheelmouse


Before replacing try downloading the latest drivers for it from microsoft. You should be able to find them in the downloads or support section at microsoft.com. Hope this helps & please remember to rate my answer. Thanks.

Jan 23, 2009 | Microsoft Wheel Mouse Optical PS/2 USB...

1 Answer

MS optical desktop 700


try one of the method below:
Method 1: Try different ports loadTOCNode(2, 'moreinformation'); Warning If you have to change a PS/2 connection, shut off the computer, make the changes, and then restart the computer. Do not plug a PS/2 device in the PS/2 port while the computer is running.

To determine whether the problem is related to the ports on the computer, use only the two cables that are included with the wireless desktop receiver, or the single cable that is included with a mouse.
USB keyboard and USB mouse loadTOCNode(3, 'moreinformation'); If the USB cable is currently connected to a USB hub, disconnect the device from the hub, and then connect it to a USB port on the computer. If your device is already connected to a USB port on the computer, try to connect the device to a different USB port if one is available.

Note Only one USB connection to the computer is required, even if your device has two USB plugs. If the problem persists, disconnect other USB devices and connect only the USB plug from the receiver to a USB port on the computer.
PS/2 devices loadTOCNode(3, 'moreinformation'); If your devices are connected to PS/2 ports on the computer, verify that you have the following configurations: • Verify that the USB plug for your mouse is connected to the green USB-to-PS/2 adapter and that this adapter is plugged in the mouse PS/2 port on the computer. The mouse PS/2 port on the computer may also be green. If you are not sure which PS/2 port is the mouse PS/2 port, see the documentation that came with the computer. • Verify that the USB plug for the keyboard is connected to the purple USB-to-PS/2 adapter and that this adapter is plugged in the keyboard PS/2 port on the computer. The keyboard PS/2 port on the computer may also be purple. If you are not sure which PS/2 port is the keyboard PS/2 port, see the documentation that came with the computer.If you have to change your configuration, shut off the computer, make the changes, and then restart the computer. If your mouse or keyboard has both USB and PS/2 connections, try using the other connection.
PS/2 keyboard and USB mouse loadTOCNode(3, 'moreinformation'); Verify that the USB mouse is plugged in a USB port on the computer and that the purple keyboard PS/2 plug is connected to the purple PS/2 port on the computer. If you have to change the PS/2 connection, shut off the computer, make the changes, and then restart the computer.
uparrow.gifBack to the top
Method 2: Install fresh batteries loadTOCNode(2, 'moreinformation'); Both the wireless keyboard and the wireless mouse rely on AA alkaline batteries for power. If the problem persists, install a fresh set of batteries in the device that you are experiencing problems with.
uparrow.gifBack to the top
Method 3: Resynchronize your device to the receiver loadTOCNode(2, 'moreinformation'); To resynchronize the mouse or keyboard to the receiver, follow these steps.

Note When you synchronize the mouse or the keyboard with the receiver, put the device near the receiver and put other wireless keyboards and mouse more than six feet away. 1. Press the button on the receiver, and then verify that the light on the receiver starts to blink. 2. If a dialog box appears on the screen in several seconds, follow the instructions that appear on the screen.

Otherwise, go to the next step. 3. Press and release the Connect Channel button on the bottom of your mouse or keyboard. 4. Check the green light on the receiver. A steady green light means the synchronization was successful. If the problem persists, try steps 1 through 4 again.
uparrow.gifBack to the top
Method 4: Install the latest software loadTOCNode(2, 'moreinformation'); If you are troubleshooting a wireless mouse, download and install the latest Microsoft IntelliPoint software. For more information about IntelliPoint software, visit the following Microsoft Web site:
http://www.microsoft.com/hardware/mouseandkeyboard/Download.mspx (http://www.microsoft.com/hardware/mouseandkeyboard/Download.mspx) If you are troubleshooting a wireless keyboard, download and install the latest Microsoft IntelliType software. For more information about IntelliType software, visit the following Microsoft Web site:
http://www.microsoft.com/hardware/mouseandkeyboard/Download.mspx (http://www.microsoft.com/hardware/mouseandkeyboard/Download.mspx) uparrow.gifBack to the top
Method 5: Clean the mouse lens loadTOCNode(2, 'moreinformation'); This problem may occur if you are using an optical or laser mouse and the lens on the mouse is dirty. To clean the lens of an optical or laser mouse, follow these steps: 1. Use a dry cloth to clean the bottom surface of the mouse. 2. Check to see whether the mouse functions correctly. 3. If you see dust on the bottom of the mouse, use a can of pressurized de-ionized air to blow away the dust on the lens. 4. Check to see whether the mouse functions correctly. 5. If the pressurized air canister is not available, blow dry air on the lenses by using your mouth one or two times. 6. Check to see whether the mouse functions correctly. 7. If these steps do not resolve the problem, use a cotton bud to clean the lens without scratching it.

Sep 18, 2008 | Microsoft Wireless Optical Desktop Comfort...

1 Answer

Turning Off Pointer Acceleration


Go to Control Panel and click on the Mouse icon. You should be able to decrease the speed by dragging the speed bar to the left. Hope this helps. bud

Jul 19, 2008 | Microsoft Wheel Mouse Optical PS/2 USB...

1 Answer

Mouse Problems


it's possible that your connector isn't properly seated and/or getting a good connection and the large amount of mouse movement that games like Counter-Strike require could be causing it to unseat and reseat sporadically. If your model is a USB unplug and plug it back in "firmly". also you can try using a different USB port.

The reason it's taking 10-15 seconds is because windows is uninstalling and reinstalling the mouse in your hardware profile every time it loses connection. Since this is a fairly memory intensive operation as far as windows goes and you're already playing a video game (which are notorious for using large amounts of RAM and CPU time) that's just how long it's taking.

If unplugging and reinserting the cable doesn't work, your best solution would most likely be to simply go out and buy another mouse.

Jun 30, 2008 | Microsoft Wheel Mouse Optical PS/2 USB...

1 Answer

Software for mouse


Hi,

You can download the software from Logitech.

http://www.logitech.com/index.cfm/428/133&cl=us,en

Just pick your operating system.

Feb 25, 2008 | Logitech Cordless Optical Mouse PS/2 USB...

Not finding what you are looking for?
Microsoft Wireless Optical Mouse Logo

4,977 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Computers & Internet Experts

micky dee

Level 3 Expert

2644 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18381 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Are you a Microsoft Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...