Question about Creative Labs ZEN SLEEK MP3 Player

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My creative zen won't switch on

Nothing.....not even music and blank screen, nothing. It worked last night on way home and this morning was dead. It had a good charge in it and was not dropped or bumped. Wasn't left on overnight either....I can return it easily but want to make sure there is nothing obvious I've missed.

Thanks
Scot, Glasgow

Posted by on

  • jan0639 Oct 20, 2008

    Mine, too, black screen blue light on, nothign responds. I have help down buttons adn turned on and off. Can't find a reset button. Computer does not recognize the device.



    sigh

  • Loki215 Dec 01, 2008

    mine will not do anything.

    same description as above, i used it one night, and tried again the next day and got nothing.



    creative labs zen 30g



    I have NEVER had it online though, and the only solution i have found was too download updates.

    only problem with that is my computer doesnt recognize it, because it isnt trying to do anything.

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Take your zen micro find a small shart object, open the back case and remove the battery, you will see a white label on a silver case now whilest it is off with the battery out plug the charger in and hold the on button for 10 seconds then get a hammer and smash the living **** out of the shittest MP3 player ever then relax and enjoy what you have created with your creative, atleast they got the name right!

Posted on Dec 14, 2008

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Use a pushpin and insert it slowly but firmly into the reset hole. It's located right next to the charging dock on the bottom.

I've had mine for three years now, so I guess it's time to start looking for a better rated one for Christmas. It's pretty annoying, I agree.

Posted on Nov 10, 2008

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posted on Feb 25, 2009 abeales
If you have windows set to do automatic updates, you most likely had a windows update installed that caused this conflict with Win Media Player 11. No fix has been posted by Microsoft yet, so the only workaround is to Uninstall/Rollback Windows Media Player 11. Goto <Control Panel<Add/Remove Programs and remove Windows Media Player 11. Follow prompts, restart computer when prompted to. Also uninstall Windows Media Player 11 Runtime application following same procedure above.
This will roll your Windows Media Player back to version 10 or 9, whichever you had installed prior to version 11. You will need to re-configure Windows Media Player again.

Your Zen should now be recognized by WMP and Creative software. You probably need to upgrade your firmware at this point, follow the instructions on upgrading your firmware, and you should be good to go.

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Q. How to reset Zen v +
http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related

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4. you will have a black screen ( you listen the music again)
5. flip the switch on the side to normal position.
6 the screen appear ok now..

7. else repeat ( most time once is ok but sometimes 2 or 3 times)

connex_bern

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