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I have an Acer 5315. It turns on and boots up, with the battery light and the power indicator light are both on, however the screen remains blank. I believe that the resolution of the screen has been dropped down to minimum, with the contrast now remaining black. I nee to know how to fix this problem, or if there is a number for Australia I can call for technical support.

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You may using recovery disk and perform re installation of graphic drivers. However if you have Acer warranty please seek their advice first.
Brisbane - Australia
Here is contact info

Acer Computer Australia Pty Ltd.
Leigchhardt Court, Ground Floor
55 Little Edward Street
Spring Hill QLD 4000
Tel: +61-7-3226-3888
Fax: +61-7-3226-3899

Melbourne - Australia
Acer Computer Australia
Unit 4, Ground Floor, 601 St Kilda Road
Melbourne, VIC 3004
Tel: +61-3-9522-0928
Fax: +61-3-9522-2800

Perth - Australia
Acer Computer Australia Pty Ltd.
Level 3, 30 Hasler Road
Herdsman Business Park
Perth, Osborne Park 6017
Tel: +61-8-9244-5888
Fax: +61-8-9244-3762

Sydney - Australia
Acer Computer Australia Pty Ltd.
#5 Figtree Drive, Australia Centre Homebush Bay, NSW 2140, Australia
Tel: +61-2-8762-3000
Fax: +61-2-9764-2368


http://www.acer.com.au/

Posted on Oct 10, 2008

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I have an acer aspire 5315 and the screen goes black I have tried to go into set up and I have taken out bateries etc but it's still not working . Any help is greatly appreciated thanks


Hello mariawint589,

The following instructions are from the Acer Aspire 5315 user's guide (page 35):

The computer's power management system automatically blanks the screen to save power. Press any key to turn the display back on, three hings might be the cause:

*The brightness level might be too low. Press <Fn>+<right-arrow key> (Increase) to adjust the brightness level.

*The display device might be set to an external monitor. Press the display toggle hotkey <Fn>+<F5> to toggle the display back to the computer

*If the sleep indicator is lit, the computer is in sleep mode. Press and release the power button to resume.

If this solution is helpful please click a thumbs-up rating.

Have a great day,
martyshaw152

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This is all I know, wish it works :)

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When you power up the laptop press F1 or F2 or "del" key to enter in bios setup.
Then check your harddisk is detect or not?
Then also make sure SATA option is disabled in bios.
Then go to boot option and set first boot device as your harddrive.Then save settings and exit.
But if you even not able to enter in bios then you have reset bios settings and Refix RAM memory .
For that open back cover fo laptop and find cmos cell on motherbord pull it for 10 minutes so all settings of bios goes to factory defaults.
Let me know if you need more assistanse.
Thanks.

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1 Answer

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