Question about Jenn-Air 24 in. JDB8910 Built-in Dishwasher

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Soap door not opening

Soap door will not open

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- Make sure the spring action door is working.
- Make sure there is not anthing blocking the clasp.

Posted on Nov 23, 2008

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The soap door will not open during wash cycle, I tried both short wash & reg wash.


The only experience that I have with this type problem was from having dishes blocking the soap door. You can tell if this is the problem when you open the door. The soap door will then open and the soap will run down the door.

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to the piece on black backing in between the door and inner linning has warmed up and slide down restricting the soap door from opening
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The soap dispenser opens but the soap is not dispensed and the dishes do not get cleaned. Can you help?


Make sure that there is nothing blocking the soap door from opening fully when the dishwasher is shut. This happened to me and I also thought that the soap door was opening during the cycle when it actually only partially opened during the wash and then popped open fully when I opened the dishwasher at the end of the cycle. So some, but not all, of the soap was used.

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I have a 1 year old whirlpool that had this problem ... items in silverware compartment were blocking the soap door. when we opened the DW, the soap door was open, but could not open properly during the cycle due to kitchen utensils in the way ... took a while to figure this our as it was intermitent (both the problem ... and us putting tall stuff in front of the soap door). Our soap door needs 3.5" of free space in front of it ... I think it's a design flaw. Good luck.

Oct 22, 2008 | Frigidaire 24 in. FDB750RCC Stainless...

1 Answer

Soap dispenser door


I have a whirlpool that had this problem ... items in silverware compartment were blocking the soap door. when we opened the DW, the soap door was open, but could not open properly during the cycle due to kitchen utensils in the way ... took a while to figure this our as it was intermitent (both the problem ... and us putting tall stuff in front of the soap door). Our soap door needs 3.5" of free space in front of it ... I think it's a design flaw. Good luck.

Sep 02, 2008 | Frigidaire 24 in. FDB750RCC Stainless...

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1 Answer

Soap not dispensed and dishes not washed


water is getting past the gasket during the start up cycle. by the time the door opens, the water has caked up the soap. also, its not clear when in the cycle the door is opening.
try using liquid soap.
also, take a peek just after the machine has finished filling and starts washing to see if the door is opened on the soap disp.
good luck
mark

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