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does the player switch on at all? does it have a replacable battery, if not leave it plugged into a charger or computer for an hour to see if it puts any charge into it, and if the mp3 player has software then install it but only if you can get it to switch on. if nothing happens after doing all that then the player either has a faulty internal battery or the player itself is faulty.
The same thing happened to me. Have you tried resetting it? Open up a paperclip and poke it in the back hole. The mp3 should reset. If this doesn't work, you are going to have to reformat it, although I did not have to do that so I don't know how.
I PLUGGED IN MY MP3 PLAYER TO THE COMPUTER AND THE SCREEN ON MY MP3 PLAYER LIGHTS UP BUT the normal screen image for when you normally plug it into the computer ISN'T THERE AND I CAN'T ADD MUSIC ON MY MP3 PLAYER.