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Portable dvd. when movie is loaded, it relates that the disk is wrong.

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Chek the region code of the dvd and chek the lens

Posted on Oct 10, 2008

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At first clean the dvd disc and be sure its not that scratches or no scratch at all. see all also what contains dvd disc and its compatibility with the dvd player. some files arent compatible with dvd portable and some are compatible like divx and related with dvd. if still problem persist try to buy or if you have a lens cleaner to clean the lens. it must have been a dirt on the lens. try another dvd or vcd if still the same happening. hope that helps!


CHARCOIS

Posted on Oct 10, 2008

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If you device is less then a year old, I would suggest to call the manufacturers to get fix under warranty.
It appears like the lens is not reading the DVD or it might not be in the home position. The home position is where the DVD holder is, you should be able to see it when you open the DVD cover.

Posted on Oct 10, 2008

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1 Answer

Says loading disk and then says wrong disk everytime. tried several different dvds. always the same answer!


The DVD portable player and the DVD disc came from the same countries?Ur DVD portable player and DVD disc u are using might have the wrong region DVD disc format frequencies.Like PAL frequencies only play Euroupean,Asia,Middle East,Austriala and Africa products.NTSC frequencise play only USA,Canada and Mexico DVD Disc products.

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try cleaning your disk player with cleaning disk see what format your dvd player is set for chage to region 1 N America or whatever region you are in

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How can I make a movie loaded without it saying Wrong Disc every time?


sorry? what exactly? Movie loaded without it saying wrong disc every time?

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Only says loading when started, does nothing


Hi, your problem is the laser lens, it went sour. This device is coded to read only region 1 disks, when U attempt to read other regions disks it will read them once, 2 or 3 times but then... it will stop reading any disk regardless the region they are. Regions codes were implanted on disks to control piracy, so USA has region 1, Mexico 4, Asia I believe is 3 and so on. There are a total of 6 regions worldwide, U have to get disks matching the region U are from or, better solution... get a multi-region DVD player.

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I would get an optical laser lense cleaner ( it is basically a cd that has fine soft brushes on the underside to clean the laser lense )

something like :

laser lense cleaner link

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take a cotton swab with some alchohol on it and clean the lens, let it dry and try again.

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have you tried a cleaning disk and make sure the movie disks have no finger prints on them that will stop it from loading.

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3 Answers

Wrong Disc


I work for Coby technical support.

Thanks for using FixYa.

If the unit is showing "wrong disk" on every disk that you try to play, unfortunately, the unit has developed a defect and needs to be replaced. It can not be repaired. Our warranty is 90 days from the date of purchase. If you received the unit as a Xmas present, please call 1-800-727-3592 for instructions on getting the unit exchanged.


If you feel this solution doesn't deserve a good rating, please let me know why so that I may better assist you. If there is anything more I can do to help, I will!

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