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Need restoring my operating system. I have several viruses Can yo help

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  • concreteangl Oct 23, 2008

    how do i do a complete restore to my computer

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How to get virus , trojans , ect... off the motherboard if it is in CMOS (the motherboard chipset ) , after refomating ( at start up: hit f8 to enter setup, In the boot sequence set your cd drive as the first boot device then save and exit. restart the computer with the OS disk in the cd drive , setup will start then itwill ask what you want to do , delete the partiton(currenent windows installation) once thats done format the drive with NTFS( do not install operating system yet) , once that is done restart the computer then hold the power button down for 5 seconds( this will power it off .open the computer and on the inside take the battery out( looks like a big watch battery) , disconnect power and data line from the hard drive , then this is the hard part---- finding the two pins on the motherboard that clear CMOS ( CLRCMOS )( SOME MOTHERBOARDS DON'T HAVE THESE PINS) in this case pulling the battery out is the almost same depending on the manufacturer and model. with these pins connected it will clear the motherboard when you hit the power button on.( YOU SHOULD REMOVE THE RAM MEMORY AFTER DOING IT ONCE WHEN PERFORMING THIS ACTION ) then do it again ( twice )
then put battery back in , take the clear CMOS pin connector off( only on one pin) Then reconnect the hard drive power and data line.and put the RAM MEMORY back in and start up the computer with the operating system disk in the cd drive and reinstall windows!

Posted on Oct 10, 2008

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Some viruses can be taken care of with sys. restore but not most of them. The ones that may affect your desktop, mouse or cause popups can usually can be "sent away" by sys. restore followed by running a good antivirus/syware cookie removal. I suggest if you find yours are much worse decide what level of "fed up" your at. If you can save your data or don't mind loosing it do a "fresh install" of your OS. There's nothing better than a brand new install. If it's not quite that bad depending what symptoms your having you may be able to do a recovery (Not a "RESTORE").
If you need more details and would like more help you can let me know.

Posted on Oct 10, 2008

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Hi jtspecprod,

You can restore your os, however, I have to ask, not to be rude mind you, what is your level of expertise in DOS. The reason I ask is that fdisk is a DOS operation and you kinda need to know a little about DOS, not a lot, just a little. If you really do have several viruses, reinstalling your os or rolling your computer back through system restore will not get rid of the viruses, they like to embed themselves in things like HIMEM or worse, your BIOS. Hit me back on how technical I need to be to get you through this problem. If your infected really bad you may have to consider professional help in the form of a repairman. We have those resources here at FixYa.com through our repairman registry, then again, I just may be cheaper to get another computer. I know this isn't the news you wanted to hear, but it is my honest opinion.

Thanks for using FixYa.com

Sincerely, cyyyd7

Posted on Oct 10, 2008

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2 Answers

Shut down


Possible corrupt operating system. The cause of corrupt operating system is Windows file corrupted or virus infected Windows.

Solution corrupt Windows files:
1. START - All Programs - Accessories - System Tools - System Recovery Options - System Restore (restore to the date when the OS is still normal)
2. START - All Programs - Accessories - System Tools - System Recovery Options - System Image Recovery (restore using a backup system that you created)

Solution files corrupted due to virus infected windows
Update anti-virus and virus scan (if the virus is detected, the primary action = repair, secondary action = quarantine). Then repair the operating system with System Restore or System Recovery Options.
Note:
If the operating system infected with virus (virus infected not long ago), the best solution is to use System Restore. Restore to a date when the windows are still normal.

Nov 13, 2011 | Toshiba Computers & Internet

1 Answer

I have a toshiba satellite L645D how can I format it to the factory settings like it just came out of the box.


When your Toshiba Satellite laptop goes on the fritz, there are several instances where the best solution is to delete everything and start over. If your system frequently crashes or you can't remove a specific virus, you may want to restore the laptop back to original factory settings. While the easiest way to restore the system is to use the operating system restore disc, it is possible to restore the system without it. Each Satellite laptop also includes a hard drive recovery utility that lets you restore the operating system without the restore disc.

1.Take account of any files or programs you still want to use after the Toshiba laptop is restored back to its factory settings. Transfer the files to a backup location, such as a USB flash drive or external hard drive.

2.Restart the Toshiba Satellite laptop's operating system. Wait for the Toshiba logo to appear on the screen.

3.Press the key that brings up the hard drive disk utility menu. Depending on the specific model of your Toshiba Satellite laptop, the key will either be "0," "F1," or "F8."

4.Press "1" or click "Restore Original Factory Image." Click "Yes." Select "Next" to begin the restoration process.

5.Restart the Toshiba laptop computer when the restoration process finishes running. Follow the prompts that appear on the screen to set up the laptop's date, time and language settings.

6.Transfer the backup copies of the data you saved earlier back to the Toshiba's hard drive. Re-install any programs you need, such as your software firewall or anti-virus tool.

I hope you find it very helpful. Thanks.

Sep 09, 2011 | Toshiba Computers & Internet

1 Answer

Selling my Toshiba laptop and I want to restore it to default/factory settings. When this was bought did not come with a disc.


When your Toshiba Satellite laptop goes on the fritz, there are several instances where the best solution is to delete everything and start over. If your system frequently crashes or you can't remove a specific virus, you may want to restore the laptop back to original factory settings. While the easiest way to restore the system is to use the operating system restore disc, it is possible to restore the system without it. Each Satellite laptop also includes a hard drive recovery utility that lets you restore the operating system without the restore disc.

1. Take account of any files or programs you still want to use after the Toshiba laptop is restored back to its factory settings. Transfer the files to a backup location, such as a USB flash drive or external hard drive.

2. Restart the Toshiba Satellite laptop's operating system. Wait for the Toshiba logo to appear on the screen.

3. Press the key that brings up the hard drive disk utility menu. Depending on the specific model of your Toshiba Satellite laptop, the key will either be "0," "F1," or "F8."

4. Press "1" or click "Restore Original Factory Image." Click "Yes." Select "Next" to begin the restoration process.

5. Restart the Toshiba laptop computer when the restoration process finishes running. Follow the prompts that appear on the screen to set up the laptop's date, time and language settings.

6. Transfer the backup copies of the data you saved earlier back to the Toshiba's hard drive. Re-install any programs you need, such as your software firewall or anti-virus tool.

I hope you find it very helpful. Thank you for using fixya

Aug 16, 2011 | Computers & Internet

1 Answer

My computer is unable to boot in any of the options, what do i do?


Booting problems with your laptop occur when the computer gets infected by a virus or when there are underlying hardware problems.You can use several troubleshooting techniques before taking the laptop to a service center for repair.

1. Turn on the laptop without pressing the power button too long, to prevent it from turning on and then turning off. Also make sure that the laptop has enough battery power to boot up.

2. Unplug any external drives connected to the computer. These include flash drives, external hard drives or any CD or DVD in the optical drive. Listen closely as you boot the computer. If the laptop is emitting ticking sounds and refuses to boot up at all, the hard drive or another internal component may be damaged. Consider bringing your laptop to a service center.

3. Turn on your computer and boot to "Safe Mode" or "Last known good configuration" if the computer powers on but displays an error before it boots the operating system. If this is the case, the laptop may be infected with a virus.

4. Use the "System Restore" feature in Windows to restore the operating system to an earlier time. Note, however, that this will not work for those whose computers have the "System Restore" feature disabled. Click "Start," "All Programs," "Accessories," "System Tools," and then "System Restore." When the dialog box appears, click on the box for "Restore my computer to an earlier time," and then "Next." Select the restore point that you want and follow further instructions.

5. Resolve a "blue screen" problem. This error screen appears before booting, and is caused by several factors such as virus infection or hardware failure. Read the error message to determine what factor caused the problem. The error message should include troubleshooting tips.

6. Consider repairing the operating system if the computer does not boot at all. This procedure will repair the operating system without erasing your data and settings. Access the Resource list for instructions on how to repair Windows.

I hope you find it very helpful. Thank you for using fixya.

Aug 15, 2011 | Computers & Internet

1 Answer

My laptop has been slammed by viruses & thinkpoint is the most recent incursion into my system. does rebooting or restoring programs with the original cd help "restore" the constitution of...


You can restore but cannot be certain when the virus was placed. But I recommend a full restore of the computer, you will need to transfer anything to a flash drive. You will need to install all the drivers as well when the computer finishes install the OS again but that is the easiest and cheapest way to go. The only bad thing is that it takes several hours to computer it all.

Jan 14, 2011 | Toshiba Satellite A45-S151 Notebook

2 Answers

System has been attacked by viruses. Antivirus not working any more


Try to 'restore' to an earlier time, or to 'recover' to factory settings to delete those viruses.

Aug 29, 2010 | Computers & Internet

1 Answer

OSD is popping up randomly these days hiding important/points control buttons etc while working reducing my productivity substantially. controls in OSD also not responding as required.Otherwise monitor is...


hi there, virus can change your windows set up, up to bios set up,even you have anti virus not all are blocked by antivirus.if still you have at least a normal windows right now and you can restore your system,go to the restore point system and restore your pc when this run and smoothly to take back your good operating system.but if at start it can't open windows re install your windows again to put back yo ur operating system.have a nice day fix my rate thanks

May 07, 2010 | Computers & Internet

2 Answers

I CANNOT REMOVE WIN32/SALITY.V VIRUS CAN U HELP ME PLEASE


Hi, I presume yo do have an antivirus installed.
So to remove this type of Trojan/worm you need to:
  1. Disable System Restore (Windows Me/XP).
  2. Update the virus definitions.
  3. Run a full system scan.
If you can't get the antivirus to detect it, 1st start you PC in "Safe mode" and run the antivirus full-scan from there.
To start the PC in "safe mode", when teh PC is booting (before the windows loading screen, press F8 to gte the menu to select "safe mode")

If you don;t have antivirus, download AVG free antivirus or visit Microsoft's OneCare site for a freescan & celan.. Do not install an antivirus based on ANY pop-up message you see on teh web.
Cheers,
Ed

Oct 28, 2009 | Computers & Internet

1 Answer

Spacebar dosn't work


Hello,
My suggestion is do a system restore and then run a virus scan yo ensure there are no trogens hidden on the computer.

To Run System Restore on Windows XP:

Click start --> Help and Support

In the window that shows up under the Heading "Pick a task" click on "Undo changes to your computer with System Restore"

Now go through the restore process, make sure you restore to a date before the date this happened.

When the computer reboots test the spacebar and if it works run a virus scan if you dont have an anti-virus program you can download one here: http://free.avg.com/
or you can get an online scan done at: http://housecall65.trendmicro.com/
the online scan does not work on Vista.

I hope this works, please let me know if you need further assistance

Have a great day

Jan 27, 2009 | HP Compaq Evo Notebook N600c

1 Answer

Virus


I'm not sure where you were going with this, but I believe you can fix this yourself. Run a virus scan, then go into the virus vault in the anti virus software and empty the vault. If the virus did damage to the operating system, do a system restore. However if the operating system is damaged beyond repair or restore, you will need to do a system reload using either a recovery disc or an operating system disc. If you don't have these discs you can purchase a Windows operating disc at Walmart or Bestbuy.

Jun 20, 2008 | Acer Aspire 5100 Notebook

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