Question about Computers & Internet

2 Answers

I have a HP computer, with Windows XP,2002. I had Norton Antivirus 2007, via CD, added to my computer. I want to UNinstall the program. Everything seemed to go OK, --then a display that said, Setup error, & started to gather error info.,& transferred it to Symantec, it said. In my add/remove section of the control pannel,---it won't go any further, & freezes the computer. The icon, on the desktop is gone, --but the Norton Antivirus, is still listed on the current programs, on the computer. How do I get it to be GONE completely, & off my computer? I want to go to AOL, as my IP, & to add AVG, Or AVAST!, as my new antivirus,--if I can get this problem resolved. Thank You!

Posted by on

2 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Novelist:

    An expert who has written 50 answers of more than 400 characters.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 141 Answers

OK...Hope this helps...
Go to start/ run/ type regedi/ hit enter.
This will be your registry. Be very very careful in this part of your OS. A mistake can cost you a re install.
On top tool bar click on Edit/ find/ type in norton/ click on find next. A "highlighted registry entry" will pop up on the left or right of the page. Right click/ delete. Hit F3/ do the same to the next entry that appears highlighted. Continue with F3 until you see "finished searching" or like that....
Now go back and do the same thing with symantec by typing it in the find what box. You can now go to add/remove programs & uninstall these softwares. Restart & see if that helps...
For AVG or AVAST I go to Download.com and AVG is on that home page maybe AVAST is too. Good Luck...

Posted on Oct 10, 2008

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that hasĀ over 10 points.

  • Expert
  • 54 Answers

Hi co2donjo,

It appears that your un-install didn't quite finish in its entirety, no problem try this:
First off, go to control panel and click on security, see if windows still recognizes norton as your antivirus. If not and it says you are unprotected, go ahead and download the av of your choose, however, Avast is hard to beat, its free and reliable. Follow the setup instructions. You may get a message that says "Avast has detected other av programs install on this computer-do you want to continue with install, click yes or OK. Once your av is up and running go around and delete anything and everything that says norton/symtac. There are quicker ways of deleting the norton av, but, that would depend on your level of windows expertise. You don't want to go snooping through your root directory or your root if your not clear on what to do, so, try this and see if it helps.

Thanks for using FixYa.com

Sincerely, cyyyd7

Posted on Oct 10, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I cant open my norton anti virus to type in my product key


How to Activate Norton Antivirus

Step 1:
Uninstall any previous versions of Norton AntiVirus before installing and activating a new version. To do so, click the Windows "Start" button and then "Control Panel."

Step 2:
Double-click "Add or Remove Programs" (Windows XP) to open the "Programs" window. Windows Vista users should instead double-click "Programs and Features."

Step 3:
Find the Norton version you have installed in the list of programs and click "Remove/Uninstall" in Windows XP or "Uninstall" in Windows Vista. Click "Restart Windows Now (Recommended)" when the program removal is complete.

Step 4:
Insert the Norton AntiVirus installation CD into the CD-ROM drive, or, if you downloaded the program from the Internet, double-click the installation file. Click "Install Norton AntiVirus" when the installation wizard opens. Click "Install Options" and click "Browse" if you want select a different location than the default for the program.

Step 5:
Click "User License Agreement." Read it and click "Close" when you are done. Click "Agree and install" to begin the installation. When the installation is complete, Norton AntiVirus will launch automatically.

Step 6:
Click "Activate Now" on the bottom-right corner on the Norton AntiVirus program window. Type in the product key and click "Next." The product key is usually on the installation disc packaging. If you purchased and downloaded the program from the Internet, Symantec will send you an email with your product key.

Step 7:
Type in your email address and click "Next." Type your password if you have a Norton account. Complete "Create a Norton Account" if you do not have an account and click "Next."

Step 8:
Review the subscription details and click "Done" to complete the activation.

Feb 24, 2011 | Symantec Norton AntiVirus 2005 for PC

1 Answer

How to install norton anti virus


Hi,

You can try to install the Norton from norton disc/CD.

Or click the link below, download it to your computer and then install it.
http://tinyurl.com/3xjb53a

It is the Norton AntiVirus 2009 16.5.0.134
Title: Norton AntiVirus 2009 16.5.0.134 Filename: NAV09EN.exe File size: 60.10MB (63,022,848 bytes) Requirements: Windows XP / 2003 / Vista / Windows7 / XP64 Languages: en-US License: Commercial Trial Date added: March 23, 2009
Regards,

Anirban Mazumdar

Dec 04, 2010 | Norton Internet Security 2010 Antivirus +...

1 Answer

I always get 2 error messages when I open my MS Word program: 1. Please wait while Windows configures Norton Antivirus 2005. The other one is: 2. Norton Antivirus 2005 does not support the Repair feature,...


Try uninstall norton antivirus and load avira antivirus, run word program and check whether an error will come out. If no error, your antivirus might be corrupted and somehow affects your application. If error still occurs after replacing norton, uninstall office program and reinstall again.

Jul 16, 2010 | Gateway 510H Pentium 2.4 GHz, 256MB RAM,...

2 Answers

How to uninstall the norton product


please go ahead and download www.symantec.com/nrt ,tool and run this tools and after running this tool please restart the computer and it will remove the norton products completely out of your computer
thanks....

Nov 18, 2009 | Symantec Norton AntiVirus 2002 8.0 for PC

1 Answer

Error code 2352


http://service1.symantec.com/SUPPORT/nav.nsf/pfdocs/2003020714354306?Open&docid=2003020714354306&nsf=nav.nsf&view=pfdocs

To run the Microsoft Windows Installer if Norton AntiVirus was installed from the CD
  1. Insert the Norton AntiVirus CD into the CD-ROM drive.
  2. Do one of the following:
    • If the installation program appears, then click Browse the CD
    • If the installation program does not appear, then double-click the My Computer icon on the Windows desktop, and then double-click the CD-ROM drive icon.
  3. Double-click the MSI folder.
  4. Do one of the following:
    • In Windows 98/Me, double-click the WIN9x folder.
    • In Windows 2000/XP, double-click the WINNT folder.
  5. Do one of the following:
    • In Windows 98/Me, double-click the Instmsi.exe file.
    • In Windows 2000/XP, double-click Instmsiw.exe if you have Windows 2000/XP.
  6. In the next dialog box, click Yes.
  7. After the rollback has finished, then reinstall Norton AntiVirus.
    Follow the instruction in Reinstalling your Symantec program after a failed installation or after you see error messages to start the computer without any programs running on startup and then reinstall your Norton program.

If these steps do not fix the problem, then go on to the next section.

To run the Microsoft Windows Installer if Norton AntiVirus was installed from a downloaded version
  1. On the Windows taskbar, click Start > Find (or Search) > Files or Folders.
  2. Ensure that "Look in" is set to the drive where you downloaded Norton AntiVirus, and that "Include subfolders" is checked.
  3. In the "Named" or "Search for..." box, do one of the following:
    • In Windows 98/Me, type the following:

      instmsi.exe
    • In Windows 2000/XP, type the following:

      instmsiw.exe
  4. Click Find Now or Search Now.
    You might see many files with this name. Look for the file with this name that is located in either the Symantec_Norton_AntiVirus_2003 or the your Windows temporary file location depending on your version of Norton AntiVirus.
  5. In the Search Results window, do one of the following, depending on your version of Windows:
    • In Windows 98/Me, double-click Instmsi.exe.
    • In Windows 2000/XP, double-click Instmsiw.exe.
  6. In the next dialog box, click Yes.
    This will undo the changes that were made to your system during the first failed installation.
  7. After the process finishes, then reinstall Norton AntiVirus.
    Follow the instruction in Reinstalling your Symantec program after a failed installation or after you see error messages to start the computer without any programs running on startup and then reinstall your Norton program.

Apr 22, 2009 | Microsoft Windows Vista Home Premium...

2 Answers

Cannot remove norton on windows xp


if you are able to go online means go ahead and download this tool www.symantec.com/nrt and run this tool it will remove whole norton from your computer or else if you have any issues means send an email to regacii@yahoo.co.in

Mar 07, 2009 | Symantec Norton AntiVirus 2002 8.0 for PC

2 Answers

Computer freezes, won't let me do a restore system either.


Restart your computer and hit F8 and go under Last Known Working Configuration and that should fix problem and if not go into safe-mode and if you have bought Norton delete Norton's and reinstall

Feb 18, 2009 | HP Pavilion ZV5000, ZV6000, ZX5000 Series...

1 Answer

Lincense prablam


Hi naveentn,

Actually it really depends on the application that you're trying to register. But if you're sure that you have this program registered in your name and that you still have a couple of months or a year of subscription license in it then I would recommend that you try to uninstall then reinstall the Norton Antivirus 2002. You should be able to do this under Control Panel then Add/Remove Programs in Windows XP or Control Panel then Programs and Features in Windows Vista.

If your license is already expired then you would really get an error about licensing. You may have to pay to renew the license of the program in order for you to continue using it. But judging on how old the software is already, I would recommend that you just buy the latest version of Norton Antivirus, since it will give you more protection from new viruses and trojans. If this is your case.

Finally, you may have to contact the makers of the program itself which is Symantec, you can visit there website or call them up at 1-800-695-0678

Hope this helps!

Peace! :)

Oct 22, 2008 | Symantec Norton AntiVirus 2002 8.0 for PC

1 Answer

Symantec Norton AntiVirus 2002 8.0


uninstall and then reinstall the app. If you can not use the add/remove programs feature in windows. You can download a norton removal tool Here. http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

Sep 30, 2006 | Symantec Norton AntiVirus 2002 8.0 for PC

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

56 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18384 Answers

kakima

Level 3 Expert

102366 Answers

David Payne
David Payne

Level 3 Expert

14161 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...