Question about Alps MD 5000 Thermal Printer

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Incomplete print job

I have an ALPS 5000 printer. Installed on Windows XP and seems to respond ok to the computer. But I can't get a complete print job done. The print outs come out blue. The error that comes out is CARTRIDGE CHANGER ERROR. Is there anything I can do for this? Have tried the turn off computer and pressing power and insert buttons at the same time.
Thank you.

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  • GreekLady Oct 10, 2008

    My MD 5000 will begin printing but stops and error light comes on before printing is completed. I have tried the "print on the back side" solution offered but this does not work. I cannot print a test page either from the control panel. The printer error on lower right keeps popping up and reporting a printer error has occured. The other odd thing is that the printer moves the cartridge to a different slot.

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  • Contributor
  • 83 Answers

Cartridge Changer Errors are series. Did printer work before you installed XP?

Posted on Jul 14, 2010

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  • 83 Answers

SOURCE: ALPS 5000

Cartridge changer error can be bad. Inspect and clean the changer. Try changing the order of the cartridges in the holder. Any effect? With just the black cartridge installed, try printing an internal self print test. Does that work?

Posted on Jun 04, 2010

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Posted on Jan 02, 2017

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