Question about Whirlpool Gold White-on-White 21.9 cu. ft. Conquest Side-By-Side Refrigerator with Ice and Water GD2SHAXLQ Side by Side Refrigerator

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Whirlpool gold side by side freezer not freezing but fridge is running

Whirl pool gold side by side seems fridge part ok but not freezer

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  • Anonymous Mar 31, 2014

    fridge and freezer not cooling/ freezing

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Your fan in the freezer is wearing out. When your food in the freezer is blocking the air, the motor is working too hard. After years of using, it needs to be replaced. Get a repair man in to replace with a new parts. My Fridge/Freezer was totally broken and I found this out because the ice was melting. It got fixed and now no problem.

Posted on Oct 16, 2008

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Have a Whirlpool Gold fridge manufactured in 2000 according to the sticker inside fridge. Same sticker says model# is GT22DA or GT22DC. Freezer is working fine. Fridge part is not keeping food cold and in...


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The problem could be the electronic control if you have one or the mechanical linkages.

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2 Answers

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Either the evap fan has a problem, or the defrost system has failed. You should never see frost in the freezer section as the defrost sensor should sense that the coils need to be defrosted before that much frost accumulates.

Unplugging to clean out helped because the frost got a chance to melt away.

If you find the evap motor is running, then the things to check are the defrost sensor, the defrost timer, and the defrost heater.

Reply back if you would like more info.

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I did some research online, and read that the Start Relay is most commonly the problem. My husband bought the part, (about $50) and reattached it to the side of the compressor....and was cold immediately! apparently a very common problem on these fridges.

Jan 02, 2009 | Whirlpool Gold White-on-White 21.9 cu. ft....

1 Answer

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Sep 22, 2008 | Whirlpool Gold White-on-White 21.9 cu. ft....

1 Answer

Whirlpool Gold Conquest side by side (stainless steel front)bought in 2004. Freezer stopped freezing, fridge cooling fine, freezer is running. Thank You!


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1 Answer

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1 Answer

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We had the same problem and I AM NOT a repairman. I found that with a lot of freezer door opening, the rubber fill tube, which fills the ice maker tray, had frozen up inside the tube. I had already replaced the ice maker, and still no ice. I am sure a repair person will shudder, but I simple put a Phillips screwdriver up the tube and found the ice was not allowing the tube to refill the tray. CAREFULLY, use the tip of the screwdriver to dislodge the ice and clear the tube. These units do not cool or freeze quickly, therefore keep the doors closed as much as possible and don't let kids stand with the door open while they gaze into the depths while making their decision.

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