Question about Xerox Phaser 8560DN Laser Printer

1 Answer

Xerox 8650 ink

Our xerox 8560 machine recently ran out of yellow ink. I loaded more of the solid ink into the machine, but it still says "Out of yellow ink" and will not print in color. Any suggestions?

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 2,072 Answers

Has the ink advanced conpletely down the ink loader? At the very bottom of the assembly ( the ink loader is what its calles) where you have inserted the sticks, there is a small switch that the ink has to contact. The ink stick,(s) may be in some way twisted or hanging up just enough to not actuate the switch, If you go to Xerox.com click support and drivers then type in your model number then to support again , type in out of yellow ink,, and it will tell you how to check the switch with a pencil, eraser side.
OR what you can try it take a screw, a drywall screw works the best, and twist it into your yellow sticks, and slide them back and out one at a time until you remove them all, then insert them one at a time. making sure you are not using the same yellow stick that was at the bottom to begin with. It is also possible the borrom of the ink stick isnt formed properly and not hitting the switch. Also be 100 percent certain that the ink sticks are for the 8650 and not another phaser product. There is an 8500 and 8550 where the sticks look similar, but are not quite the same shape and will not tell the machine the ink is loaded.
There is an outside chance the ink loader tray is defective, since that is where the switches are, but I have never seen that problem occur. Have you had the machine less than one year?? If so you have a 1 year on site repair warranty and you can call 1-800-835-6100 , give them your serial number and they will send someone out to resolve it for free.

Posted on Oct 10, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Genuine Xerox 8560 Ink Blocks don't fit


call servicedesk, maybe you got the cubes for europe/USA/Asia. They are a bit different

Jul 13, 2013 | Xerox Phaser 8500/DN Printer

2 Answers

Does phaser 8560 and 8500 take same ink


The 8500 and the 8550 do use the same solid ink cartridges. Not sure about the 8560 since couldn't find information about it.

Jun 24, 2010 | Xerox Phaser 8500/DN Printer

1 Answer

How to clean solid ink tray on a xerox phaser 8560


On the right side you will see a door, it is the maintenance door. Open it, slide the orange or green handled tray out and simply dump the used ink out of the tray.

Dec 18, 2009 | Xerox Printers & Copiers

1 Answer

Trying to match color between photograph on monitor to printer. OS is Vista.


The only way to get color matching with the solid ink line 8400, 8500, 8550, 8560, 8860. Is to build you own colors with the CMYK sampler printout.

Beware this will print over 50 pages of swatchs showing the mix of CMYK for various colors. Your can then look at the color you want and see how it's made up i.e. 30% 30% 40% yellow gives a orangish color. You can then build these colors and name them in your application.

You will NOT get Panotone color matching with the solid ink series.

Apr 27, 2009 | Xerox Phaser 8560DN Laser Printer

2 Answers

Phaser 8560 error code


Most likely you are using generic ink or ink not made for that specific machine. The black ink is the one causing the problem. the printer will then need to be reset.

Apr 15, 2009 | Xerox Phaser 8500/DN Printer

1 Answer

Side cover removal


8650 or 8560?
If its the 8560 you just take the screw out of the back and lift uprards about the middle of the cover. The front cover holds the front together and will pop off.
If you have the MFP version. you will have to take the scanner DADF section off before removing the covers

Jul 30, 2008 | Xerox Phaser 8400 Laser Printer

2 Answers

Xerox 8560 Error 09.037.45:8982


Don't believe any of the misinformation about Xerox 8560 , 8570 , 8870 inks not loading or being rejected at the at the ink loader gateway. There is a very simple solution to getting the printer to accept any and all ink no matter if it is from another region or starter pack. There is a plastic pin that pops up at the bottom of the ink loader when you begin to drop or place the ink down into it - you can easily circumvent this. If/When the pin pops up (or it just stays up), you us a small magnet and place it down the right side of the loader (move it back and forth until you find the sweetspot) and you will hear a loud click and the pin for that specific loader will release and drop down. Now here is the trick-before the pin pops up again, use your finger from your other hand to hold the pin down, then use your other hand (as the magnet is no longer needed because your holding the pin down) and grab the appropriate ink cube and quickly place it in the loader while pulling your finger out and slide it down the channel . The pin usually moves up very slowly giving enough time to do this-if it doesn't, just repeat the process. Or instead of using your finger to hold the pin down, get a pencil with eraser on the end or small spatula (something thin enough) so you can hold the pin down from within the channel-way. That way nothing(meaning your finger) will get in the way of putting the ink cube into the loading space.
Never believe what the manufacturer tells you-I've been doing this with my 8570 and have no problems.

May 30, 2008 | Xerox Phaser 8560DN Laser Printer

6 Answers

Xerox Phaser 8560 Waste INk


Although I agree totally, the anwer is no. Althought it appears black, take a piece of it an use it like a crayon. It is a combination of all the color inks combined. So if you take and rub it on a piece of paper it will be a purple color. So threfore would not create proper colors.
Now to save ink, Do not turn the printer off at all. Just let it use its own sleep mode. The power consumption is intermittent to keep the print head warm and uses about the same ammount of electricity as your refridgerator light bulb. The reason being, when you turn off a solid ink printer, it purges the print head of ALL old ink and dumps it into the waste tray. That is part of those weird noises you hear when you cycle up the machine, one is a compressor emptying the print head.
Also, honestly, althogh I am not sure what you are using the machine for. But you would be wise to put that product on a pay per page maintenance agreement. That includes all ink and all service. Some of the parts for those printers are super expensive.
I will say one thing you can do with that waste ink, if you know anyone who has children, they can use them as purple crayons..

Feb 21, 2008 | Xerox Phaser 8560DN Laser Printer

2 Answers

Phaser 8560 won't communicate with me or my computer


What you can try is making sure the ink sticks are fully in the loaded position. They may be keeping that cover from closing totally.
The other thing is the actuator on that cover, may have briken off and is not properly actuating the sensor that tells the machine the cover is closed.
Make sure the ink is fully forward, and look at the covers for some area of beoken plastic.

Jan 12, 2008 | Xerox Phaser 8560DN Laser Printer

Not finding what you are looking for?
Xerox Phaser  8560DN Laser Printer Logo

569 people viewed this question

Ask a Question

Usually answered in minutes!

Top Xerox Printers & Copiers Experts

Whit
Whit

Level 1 Expert

185 Answers

iteminconline

Level 2 Expert

110 Answers

Philip Hughes

Level 2 Expert

63 Answers

Are you a Xerox Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...