Question about Microsoft K5100141 Keyboard

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Volume controls ive just bought a new microsoft digital media 3000 keyboard and the volume controls dont work.The mute,pause and next track all work.But nothing happens when using volume controls.I use windows media play 11 if thats any help.

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  • ludwigvb Oct 19, 2008

    it was working at first place. after some time just stop working.

  • lgfinance Oct 21, 2008

    My new MS Wireless Keyboard 3000 volume controls don't work. Mute and Play/Pause work fine. I have tried updating the drivers and reinstalled the software to no avail.

  • Anonymous Dec 04, 2008

    i jut bought this keyboard yesterday, play/pause, stop, back and next keys work fine, also mute key, but I can't get volume up and down keys to work

  • pjholl Dec 16, 2008

    All button except the volume buttons work on mine, just the up and down volume? Strange, and annoying.

  • Anonymous Dec 26, 2008

    Every key works properly except for the volume up and down keys.

  • Anonymous Dec 27, 2008

    I have the same problem with my Microsoft wireless laser desktop 3000 keyboard all keys work except the up-down volume controls. When I press the volume buttons I see a green Volume bar on lower right side

    But it dose not move, also I can’t uninstall the program for the keyboard and Mouse.

    Windows XP Home Edition Version 2002 Service pack 3 , Emachine ,W4065 , P4 CPU 2.4GHz ,1.00 GB RAM

  • Anonymous Mar 14, 2009

    I have the same problem with the digital media keyboard 3000. Everything works except the volume control

  • navelgazer Apr 01, 2009

    I have the same problem but with my keyboard/volume buttons and I'm pretty sure it's becuase I can't start the HID service. I think I sorted it out that HID won't start becuase I don't have 3 files - hidserv.dll, mouhid.sys, mouclass.sys as per a similar problem on another board:

    So, unfortunaltey pjholl's fix won't work for me as I don't have the 3 files, nor do I have a Windows XP install CD. My laptop (Lenovo x61s) came pre-loaded without install CD's. ugh!

    So if anyone has any ideas, I'd be grateful, Can I get these files from Microsoft support?

  • Anonymous May 03, 2009

    thank u u r god i have been searching threads for days tyrin to fix this ur the best



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Just sorted it. The solution is a touch long winded but it worked for me.

Sorry for the delay in replying but i THINK have have the solution which I got of the Saitek forums.
I have had the same problem with VOLUME controls on two MS keyboards and a logitech, this worked a treat.

So what do you need to do?
FIRSTLY check Control Panel->Administative tools->Component services and click "Services (local)", on the RHS look for "HID input service" under STATUS it should say STARTED, if it DOES im not 100% if this will help but try anyway. If it DOESN'T this should work.

Go to START->RUN and type REGEDIT and navigate your way to the following:


If there is a file called "ServiceDll" delete it (make a copy obviously and stick it on your desktop or something). Right click in the RHS of the page and create a NEW->Expandable String Value.
Call it "ServiceDll" (exactly as typed here without quotes), and make the value read "%SystemRoot%\System32\hidserv.dll" (without quotes). Now exit out of Reg edit and go back to Control Panel->Administative tools->Component services. Next to HID input service right click in the gap under STATUS and press START. Close properly and your volume should now work.
Good luck.

Posted on Dec 25, 2008

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THANK YOU, phjoll! My HID input service was disabled. Set it to automatic (via its right-clicked Properties), re-booted, and it works now! :)

Mine stopped working after I "tuned up" my PC with various applications from Uniblue. Was mighty annoyed when my keyboard volume controls ceased functioning after working fine for ages. Great to have it back again! Cheers!

Posted on May 18, 2009


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