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Won't shut off

I have a GE microwave model wes1450dm1bb. Today when I opened the door, put something in and then closed the door the microwave turned on and wouldn't shut off with the stop button. The only way to get it to shut off is to open the door, but as soon as I close the door it starts again. I have unplugged it a number of times but the problem remains. Any idea what is causing this?

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  • marlowejd Nov 25, 2008

    I have a

  • marlowejd Nov 25, 2008

    I have a Dacor 1200 Watt Microwave oven. It has worked fine for 5 years, but all of a sudden, it won't turn off. I can't get to the timer on the control panel either. the only way to turn it off is to open the door.

  • safety98 Jan 01, 2009

    Advantium 120 will not shut off unless door is opened.  Tried to reset it by pulling plug and restarting, but to no avail.  Can't seem to get a good answer.  Someone mentioned door switches but wouldn't a bad door switch imply the microwave would keep going when the door is open too?

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Chances are you have a shorted door switch, but all owners of a GE WES model might want to look at this blog post.

If it's been less than 30 days since you bought it, I'd hurry and take it back to the dealer for a refund, not an exchange.

Otherwise, GE Customer Service is here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Oct 11, 2008

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1 Answer

Is there something that is safe for me to spray/apply that will help loosen a door switch that sticks on a GE Advantium 120 Oven?


No, I would replace the switch. See this page.

For more free DIY and other help & advice, feel free to contact me with your full model number and FCC ID number from the tag on your oven.

William E. Miller, AS-EET
pupista@gmail.com
http://www.microwavecontrol.com
Microwave Oven Control Panel Repair Nationwide
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A GE model wes1450dm1bb microwave cooks and stops,but starts when you open door.The only way to stop it is to unplug it then open door. What could be the problem?


You may have a loose, misaligned, or broken door switch mount, or an intermittent door switch.

Door switch trouble is caused mostly by slamming the door or openng the door while it's cooking instead of hitting the "Stop" pad first.

My help file on door switches is here: http://031d26d.namesecurehost.com/mwd/doorsw.txt and you can visit my helpp site at http://www.microwavecontrol.com.

You can e-mail me at pupista@gmail.com and include your full model number and FCC ID number from the tag in the cooking cavity.

I'll be happy to help you.

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1 Answer

Won't shut off


You may have a problem with a door switch or door switch mount, or there may be a shorted relay on the control board, which can easily be repaired.
Our help file on door switches is here, and the Advantium 120 service manual is here.
You can order GE parts from the Pros here.

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Owners of a GE WES model might want to look at this blog post.

I'm sure the magnetron overheated and tripped the magnetron's thermal cutout.

I'd strongly suggest taking it back if you can.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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GE microwave won't turn off


Just checked the GE website. Had the same problem with my 5 year old microwave. GE website says to close and open the door quickly three times. First time I did this it didn't work. Second time I closed the door with some significant force and reopened it more quickly. Worked. Unplugged the microwave, plugged it back in, still fine.

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