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Won't shut off

I have a GE microwave model wes1450dm1bb. Today when I opened the door, put something in and then closed the door the microwave turned on and wouldn't shut off with the stop button. The only way to get it to shut off is to open the door, but as soon as I close the door it starts again. I have unplugged it a number of times but the problem remains. Any idea what is causing this?

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  • marlowejd Nov 25, 2008

    I have a

  • marlowejd Nov 25, 2008

    I have a Dacor 1200 Watt Microwave oven. It has worked fine for 5 years, but all of a sudden, it won't turn off. I can't get to the timer on the control panel either. the only way to turn it off is to open the door.

  • safety98 Jan 01, 2009

    Advantium 120 will not shut off unless door is opened.  Tried to reset it by pulling plug and restarting, but to no avail.  Can't seem to get a good answer.  Someone mentioned door switches but wouldn't a bad door switch imply the microwave would keep going when the door is open too?

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  • 8,820 Answers

Chances are you have a shorted door switch, but all owners of a GE WES model might want to look at this blog post.

If it's been less than 30 days since you bought it, I'd hurry and take it back to the dealer for a refund, not an exchange.

Otherwise, GE Customer Service is here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Oct 11, 2008

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1 Answer

Won't shut off


You may have a problem with a door switch or door switch mount, or there may be a shorted relay on the control board, which can easily be repaired.
Our help file on door switches is here, and the Advantium 120 service manual is here.
You can order GE parts from the Pros here.

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sounds like switch that is triggered when door shuts,is not triggering.check around door opening for switch and push in by hand to see if it is working

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I have the same model and my problem is that after I cook something and clsoe the door, the microwave stays on, carosel not turning fan is blowing and light is on. Repairman told me that I am not closing the door correctly and that is the problem. He tshowed me how the door is not solid and you can close the bototm part of the door (latching it) but not the top and that is why it is staying on. I say it is a manufacturer's design defect. He charged me the $99.95 service charge. What a rip off.

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Microwave Model WES1450DM1BB I boiled 4 cups of


Owners of a GE WES model might want to look at this blog post.

I'm sure the magnetron overheated and tripped the magnetron's thermal cutout.

I'd strongly suggest taking it back if you can.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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If you describe the part, I may be able to identify it better.

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GE microwave won't turn off


Just checked the GE website. Had the same problem with my 5 year old microwave. GE website says to close and open the door quickly three times. First time I did this it didn't work. Second time I closed the door with some significant force and reopened it more quickly. Worked. Unplugged the microwave, plugged it back in, still fine.

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Thanks for the photo of the label!

It shows the FCC ID number, which I used to find schematics at the FCC Web site.

The problem is a shorted primary interlock switch.

This is the door switch which has two black wires connected to one terminal and a black and a blue wire connected to the other
terminal.

See these files for help:

http://www.microwavedisplay.com/safety.txt
http://www.microwavedisplay.com/disassembly.txt
http://www.microwavedisplay.com/doorsw.txt

You can usually find helpful exploded view diagrams and order parts by entering your full model number here.

If a switch is all you need, we offer a universal type for only $5 postpaid which you can order here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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