Question about Microwave Ovens
Turntable jerking when turning
The turntable system consists of the motor, the coupler, the turntable support with rollers, and the tray.
You can see and hear a video of how a turntable motor should sound when you rotate it by hand.
If yours won't rotate right or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.
To replace either, you generally need to unplug power, then remove the bottom cover of the oven. In some brands, you have to cut the motor cover off with snips, then use a screw when reassembling it.
I'm not sure if they supply parts to consumers, but I would recommend that you contact Dometic Customer Service. Let us know how it goes!
We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
Posted on Oct 20, 2008
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Posted on Jan 02, 2017
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