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Ihave a hp officejet/hp officejet pro modile j4550 all in one it says clear jam and then press ok.there is no paper in the machine,it is clean.when i press ok i continue to get the same response

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I think there is a removable panel in the back that has a large knob to open.

Posted on Oct 09, 2008

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HP Officejet 6500 Wireless one day i come home and when i turn on my printer i get a mssg that there is a paper jam so i look and chek that everything is clear so its a flase paper jam then i resart it and...


Hi,
You may have to get the printhead replaced but first:-
Was the paper jam cleared?[disconnect everything even your PC and re-connect to start afresh]
Clean the printhead by:-
  • Load a plain A4 size paper into paper tray.
  • On the printers control panel,press the setup button.
  • Select tools nad then press OK.
  • Select 'clean printhead and then press OK.
  • After the printhead cleaning,turn the printer off and then on.

Hope this helps.Thanks!

Oct 13, 2011 | HP Officejet 6500 Wireless All-in-One...

1 Answer

I keep getting a false paper jam and I have followed the steps in clearing a paper jam. there is no paper jam, however when I put the duplex cartriage back into the printer and press ok to clear it now...


If you have cleared off the paper jammed within then it is possible that errors have crept into the drivers. sometimes the printer driver software can have errors while being in use or is shut down. So to reset remove your printer from the PC and uninstall the printer software. Now reinstall the printer software and then connect the Printer to be detected as a new hardware as it will be installed. Now check the printer properties to see the ink levels.
Activate head cleaning before a test is taken . Also check the mechanical settings of the ink cartridge , if jammed or tight remove motor and manually free the drive before it is set back.

Thank you for using Fixya

Sep 03, 2011 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

Had paper jam, removed from back of machine, now display says Carriage Jam Open print carriage access door, clear jam and press ok. I have done this and still flashing up the same msg. There isnt...


If the printer thinks it has a Carriage jam, you might want to try removing the ink cartridges and then putting them back. It's possible they got bumped out of place during the paper jam. Hope you can figure it out!

Feb 28, 2011 | HP Officejet Pro 8500 Wireless All-In-One...

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HP Officejet Pro 8500 printer message "Paper jam"


An error code showing that there is paper jam alert, but no paper is in anywhere in the machine except in the tray.....I have checked all areas, taken the back carriage of the unit, opened the top and opened the machine. removed the paper tray, everything, but there is no paper stuck in the unit

Jun 30, 2010 | HP Officejet Pro 8500 Wireless All-In-One...

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HP Officejet Pro L7800. Had paper jam, but opened


mine was 2 there was paper stuck in the little white gears

Nov 02, 2009 | HP Officejet Pro L7780 All-In-One InkJet...

1 Answer

Officejet J4550 Info How do I remove a paper jam? There is no manual.


i will give you the document and also the address for the manual which you can download
this URL is for clearing paper jam - http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01368841&cc=us&lc=en&dlc=en&product=3645097

this URL is for the manual for your j4550 printer to download it- http://h10025.www1.hp.com/ewfrf/wc/manualCategory?product=3645097&lc=en&cc=us&dlc=en&lang=en&cc=us

hope this will gt you in business
thank you ..................god bless you ...(HAMID)

Oct 28, 2009 | HP Officejet 5610 All-In-One InkJet...

1 Answer

Clear Paper Jam, then Press OK


Have you checked the access door in the rear of the machine?

Jan 05, 2009 | HP OfficeJet 7410 All-In-One InkJet...

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