Question about HP Office Equipment & Supplies
If you using os xp you may have a compatibility issue. Run xp compatibility utility and see if your printer is on the list. If it isn't you may have to get an on-line fix from your manufactures websites download section, however, patches are readily available to remedy that issue. Click Start>all programs>accessories> click Program compatibility Wizard. If your computer is on the list you still may need to go to manufactures website and download the latest drivers and software for your device. I hope this helps you, if not, hit me back, we have other options i.e. alternate installs.
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Posted on Oct 09, 2008
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Posted on Jan 02, 2017
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