Question about Canon DR-3080CII Path-Through Flatbed Scanner

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Canon DR-3080cii paperjam

The scanning software keeps telling me "paper jammed in scanner; clear paper and continue. (-4426)" We've cleared everything we could (short of taking it apart). Where are the sensors for paper jams?

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  • camwhis Mar 02, 2009

    This seems to be the rollers. I have scraped the obvious gunk off them but am still getting the paperjam error and it stops about halfway into pulling the paper in. Is there a replacement kit out there for the front rollrs? I see 6915A002AA out there for the back rollers.

  • Anonymous Mar 25, 2014

    After job finishes it is still looking for paper and throws a 4426 paper jam error. It is an intermittent problem. I tried to clean all the sensors i could find.

  • Anonymous Mar 25, 2014

    Intermittent problem. Throws a false paper jam 4426 after the job finishes. It's still looking for paper.

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The 3 paper sensors are located along the center of the paper path. They are: Registration (lever type) on the bottom between separation & registration. Look for lever damage or torn paper. Scan Start (reflective) on the top between registration & front reading roller. Clean the sensor window with qtip & alcohol. Delivery (lever) at the eject roller. Same as reg, but harder to see due to location.The feed roller exchange kit is 6915A001. The rollers in this machine are not considered user replaceable. 

Posted on Apr 07, 2009

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http://74.125.47.132/search?q=cache:CSQKZT0GyBEJ:downloads.canon.com/cpr/software/scanners/5080QRG.pdf+DR-5080C+p00+error&hl=en&ct=clnk&cd=1&gl=us

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I finally solved my problem. Now it works like new.

Cause:

- The spring that returns the next sheet detector (small black plastic rocker arm between the two rollers on the back side) came off. So the scanner cannot detect transition from one page to the next. This spring is located inside the device and you cannot fix it from the outside.
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Solution (Only recommended for people handy with hardware and the unit is no longer under warranty)

1. Turn off power and unplug the device.
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Sorry I didn't take pictures. If this sounds too complicated, send it to Canon for repair. Took me about a day to figure out exactly what was wrong and how to disassemble the scanner to fix it.

Good luck.

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