Question about HP Photosmart D7160 InkJet Printer

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Errors My printer says: Push the output tray all the way down, it will also tell me that the photo trya is not all they way in....but it is, i have tried everything...could you please help me.

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  • crazychick69 Oct 09, 2008

    how do i remove it???

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Just take the blue tray and remove it than insert it again where he suppose to be

Posted on Oct 09, 2008

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Unplug the unit for a little while from the wall and the computer , it may need to reset , otherwise there is a bad connection with it

Posted on Oct 09, 2008

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What does close the feeder tray mean


The Canon PIXMA iP4000 InkJet Printer has two paper sources for printing. Likely the top feeder tray is not completely closed (it is possible you do not have the printer set up to feed from both which may cause the error).

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Error message "push output tray


PowerCycle your Printer. Unplug all cables and push the power button for 5 seconds. Plug the cables back and try again.




-please thumps-up if you find this helpful

Mar 28, 2011 | HP Photosmart C6280 Printer

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Hi...I have a problem with my HP Photosmart C7280...can you help ? the error message "Photo tray problem" keeps coming up, telling me to "lift the output tray, push the photo tray all the...


Photo tray problem

' Lift the output tray up and verify that the photo tray

' is pushed in until it stops, then lower output all the

' way down. Press OK button on the printer to

'continue printing

HP Photosmart C7280 All-in-One Printer


1. Turn off printer.

2. Pull out paper tray and photo tray

3. Remove output duplexer (on back of printer)

4. Open input sheet feeder (on top of printer)

5. Open cartridge access door. (Basically lift up control panel and scanner section of the printer)

6. Turn on printer (Power button on now raised control panel)

7. Printer may display message "Performing printer alignment - Do not interrupt"

8. Wait for a few minutes until printer stops making all setup noises.

9. Close cartridge access door, close input sheet feeder, replace output duplexer, insert paper trays

10. Do a test print. All should be fine.

Mar 11, 2011 | Office Equipment & Supplies

1 Answer

I keep getting error sayng to remove paper from tray after I try to print. Any thoughts?


In the paper output tray there should be a tab in the center that you can move up and down easily. It sticks out in front of the rollers. It moves up to "tell" the printer that the output tray is full. Check to see if that tab got stuck in the up position. That would cause it to think there is too much paper in the output tray and tell you to remove it.

Give it a go and see if that helps. Good Luck!

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My hp2780 keeps telling me the photo tray is not pushed in when it is


It's an incredibly frustrating problem. One thing that worked for me was to:

1. shut down the printer by pulling out the power source
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C5180 output tray


the tray will easily break. fie=rst gentely pull up and finess it down

Aug 20, 2009 | HP Photosmart C5180 All-In-One InkJet...

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When nothing worked, I reexamined the trays, and there is a small plastic hook about half an inch long under the left side of the D7460 output tray. The tray below had a small hole. So I clicked the two together, and the printer started printing. Probably like many of you I had elevated the output tray as the printer spews onto the floor. Apparently it needs this connection. So much time lost....

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1 Answer

HP c7180 message "Push output photo tray all the way down"


I have the HP C7280 and I was able to fix the problem.
HP seems to have 3 trays. The bottom tray is for the paper. The middle one has a small blue tray for the photos and the top tray is where the paper comes out.
Well I lifted the top tray where the paper comes out (it can angle up) and then I clicked OK on the problem. I may have even rebooted, but then I got a new error message which is good. It said to push photo tray (the small blue tray) all the way in which I pulled out and pushed back in. Then I pushed the top tray down so all is flat again. I clicked OK and it re-calibrated with no more error messages! Hope this helps.


Feb 16, 2009 | HP Photosmart C7180 All-In-One InkJet...

1 Answer

Out put tray


The quick start says to load plain and photo paper - don't!
Leave out the photo paper and it should install correctly - then you can use the photo paper.

Good Luck

Andy L

Jun 26, 2008 | HP Photosmart C5180 All-In-One InkJet...

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