STACK BYPASS option causes LOAD PAPER message & no print
When trying to print labels (or anything) with the paper source of STACK BYPASS, our Canon imagerunner 400s gives a "LOAD PAPER" message. It doesn't respond to having the label sheet placed in the stack bypass door. I've just reinstalled the latest driver but that made no difference. thanks in advance for any help!
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Please follow these instructions every time you load paper and you will never have paper jamming problems.
Make sure that the paper drawer is properly in
Do not load paper of an irregular size into the paper
Do not load the following types of paper into the paper
drawers. Doing so may cause a paper jam.
- Severely curled or wrinkled paper
- Thin straw paper
- Paper which has been printed on using a thermal transfer printer (Do not print on the reverse side of
this paper either.)
Fan the stack of paper well before loading it.
Never place paper or any other items in the empty part of the drawer next to the paper stack. Doing so may cause paper jams.
Also to clear paper jam if you have the manual with you follow it OR you can go to this link and download the manual. It is equally applicable ti ir2270
Paper jams can occur in the following areas
1 Top cover and toner cartridge area
2 Optional envelope feeder
3 Input tray areas
4 Optional duplexer
5 Output areas (top and rear)
6 Fuser area
Solving repeated paper jams
* Check all the paper jam locations. A piece of paper might be stuck somewhere in the printer. Even a small torn piece of paper in the printer path can cause repeated jams.
* If using a duplexer, check all areas (including under the duplexer).
* Check that paper is correctly loaded in the trays, that all three adjustments have been made, and that the trays are not overfilled. Make sure paper is under the front and back tabs.
* Check that all trays and paper handling accessories are completely inserted into the printer. (If a tray is opened during a print job, this might cause a paper jam.)
* Check that all covers and doors are closed. (If a cover or door is opened during a print job, this might cause a paper jam.)
* Try printing to a different output bin.
* The sheets might be sticking together. Try bending the stack to separate each sheet. Do not fan the stack.
* If you are printing from tray 1, try reducing the size of the stack.
* If printing from the envelope feeder, make sure it is loaded correctly, pushing the bottom envelopes in slightly farther than the top envelopes.
* If you are printing small sizes, feed paper short edge first.
* Turn over the stack of paper in the tray. Also try rotating the paper 180°.
* Check the characteristics of the media you are using. Use only paper that meets HP specifications (see the online user guide for paper specifications). Try using different paper to see if the problem goes away. Do not use curled, deformed, damaged, or
* Avoid using paper that has already been used in a printer or copier.
* Do not print on both sides of envelopes or transparencies.
* Print only on full sheets of labels and do not print on both sides of label sheets.
* Check that the power supplied to the printer is steady and meets printer specifications (see the online user guide for printer specifications).
* Clean the printer (see the online user guide procedures).
Hope this helps.
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Have a good day.
A) Loading Paper :
Follow this procedure:
1) Open the Paper Support, then pull out the Paper Support Extension.
2) Place a stack of paper (print side up) in the Auto Sheet Feeder, pinch the Paper Guide and adjust it to the left side of the stack.
* Set the Paper ThicknessLever to the correct position for the paper.
Note : Set the Lever to the left for most paper. When the Lever is set to the right, the confirmation message appears before the machine starts printing.
Important : Make sure the stack does not exceed the Load Limit Mark.
B) Loading Envelopes
Follow the following steps:
1) Open the Paper Support, then pull out the Paper Support Extension.
2) Prepare the envelopes for loading.
Important : * Press down firmly on the edges of the envelopes to make the folds crisp. Also, press firmly on the area that corresponds to the edges of the back flap.
* Remove any curling by holding the edges diagonally and bending them gently.
* If the edges of the envelopes are inflated or curled, place the envelope on a flat surface. With a pen, press down while moving it from the center toward the edges of the envelope.
* Ensure that no curl or puff exceeds 1/8 in. (3mm).
3) Place the stack of envelopes (print side up) in the Auto Sheet Feeder, pinch the Paper Guide and adjust it to the left side of the stack.
* Load the envelopes in the Auto Sheet Feeder with the short side down.
* Set the Paper Thickness Lever to the right.
Important : Make sure that the stack does not exceed the Load Limit Mark.
Hope this helps. PLease rate my response.
Have a good day.
To be able to print using tab paper from the driver
Since the tab paper can only be fed from Stack Bypass, single reverse tab paper cannot be used. The tab paper must be single forward. 1. Go to the printer and put some tab paper in Stack Bypass 2. Press Letter on C3200 LCD panel and press Next 3. Select Tab paper and press Done 4. Go to Windows Start menu and choose Settings 5. Open Printers folder 6. Select Canon iR C3200 PS3’s Properties 7. Click on Device Settings tab 8. Click on Form to Tray Assignment button 9. Making sure that Stack Bypass is highlighted and Paper Size is Letter, select Tab Paper by scrolling down the Paper Type list Page 2 Hint: In order to print to Tab paper, it is necessary to select Tab Paper in the Form to Tray Assignment dialog box before using this option. Otherwise, the option of printing to Tab paper is not available from the print driver. 10. Click OK to close Form to Tray Assignment 11. Click OK to close Properties window 12. Open Word document called “tabs.doc” 13. Go to File menu and select “Print…”, and change the current printer to Canon iR C3200 PS3. 14. Click on Properties 15. Click on Paper Source tab. 16. Select Paper Type option 17. Choose Tab Paper from Paper Type list. As soon as you select “Tab Paper”, Conflict Information dialog will appear. Click on OK. Page 3 Hint: In order to change the tab position, click on Tab Position button. Clicking this button opens a dialog box for specifying the width for shifting the image data to be printed on the tab part of the paper. Hint: The conflict information displayed pertains to the finishing of the document. Tab paper must be grouped, not collated. Since the default value for finishing is Collate, the driver automatically adjusted the finishing option to resolve the conflict. 18. Click on OK to close the Properties window. 19. Click on OK to print the tab paper. 20. Go retrieve your output. Note: Please note that this procedure for printing on tab paper is not the same for all drivers. CCD drivers would be similar to this procedure, but depending on the OS Platform, exact buttons and steps would vary. However, from such drivers as imagePASS-C1 PS and Macintosh drivers would work completely different from this procedure. Although we will not cover each procedure step by step, we encourage you to take time to make yourself familiar with the procedures.
I have called canon with this problem more than once and they keep telling me that I am using a "paper" that is not supported. I finally gave up and ended up telling them that I am now going to use my cheap HP printer because it can do what it's suppose to.
does this printer support this size of paper in paper size menu most printers of this type dont be sure this is possible with this machine because you mentioned the they have tabs you could get some serious paper jams with media this small i would try this operation on a small inkjet printer before trying it on this unit thus causing other problems especially with cardstock this thick
How to print on COM10 envelops from the Bypass tray (PCL6) using a Windows 2000 O/SResolution/ Solution
Fixed! Did not fix.
Resolution Role: Fix
Critical Message: The Envelope must be placed in the Bypass Tray face down (flap side up) and Long Edge IN.
In Microsoft Word (Word 2000)
Under Printing Options, select Portrait (LEF) - Long Edge Feed
As Feed from, select Tray 5 (Bypass)
Within the WorkCentre Pro 123/128 print driver
After opening up the print driver [<Start>, <Settings>, <Printers>, double-click on the WCP 128 PCL6 driver], click on Printing Preferences under the General tab.
Under the Paper/Output tab
Set the following features as follow:
Job Type: Normal Print
Paper Size: COM10
Output Size: Same as Paper Size
Image orientation: Portrait
Image Rotation: OFF
2 sided Print: 1 sided Print
Output destination: Center Output Tray
Offset Stacking: None
Set Paper Source to Tray 5 (Bypass)
Click on Bypass Tray Settings
Paper Type: Heavyweight (1 or 2)
Feed orientation: Portrait
" on Specify Paper Type and select Heavyweight (1 or 2)
" (Apply> and <OK>
" <OK> again
In Microsoft Word under Envelopes and Labels, Click <Print> to send the information to the printer.
Note: This setup represents one way of printing envelopes. Other ways setting up some features in a different manner will work as well.
Solution v184.108.40.206 312637.How to Print on COM10 Envelops From the Bypass Tray (PCL6)2006-04-05 21:57:29