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Why does my dyson dc04 work for about 5 mins then cut out the wire on my dyson 04 needs replacin but i cant get the casing off. My DC04 cuts out after abou 5 minutes use. I think there may be a thermal cut-out somewhere?

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  • Anonymous Mar 14, 2014

    how to remove filter on dyson dc04

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  • 99 Answers

Thermal cut out in coils of motor,you have not been keeping filers clea,I THINK.
motor is avaliable

Posted on Oct 11, 2008

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Posted on Jan 02, 2017

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2 Answers

Dyson dc04


Hi there, it's Jack at Dyson.

Like most Dyson vacuums, DC04 is equipped with a thermal cutout, which will shut the vacuum off for protection if it starts to overheat. This could be due to a blockage - the pre-filter may also need a wash. It should automatically reset after it's had at least 2 hours to cool down. You can prevent this from reoccurring following the steps below.

To wash the pre-filter, use cold water without detergent, as shown in the video below. Allow at least 12 hours for both parts of the filter to dry completely before replacing it.


To check the vacuum for blockages, just follow the steps shown in our online Support guide: http://www.dyson.co.uk/support/dc04/dc04-standard/my-machine-is-not-working/machine-won-t-switch-on-or-cuts-out/machine-won-t-switch-on-or-cuts-out/my-machine-cut-out-whilst-i-was-using-it/how-to-wash-filters/machine-not-sucking-picking-up-as-well-as-usual-dc04/wand-suction

If you'd like further advice after giving these checks a try, please give our experts a call directly on 0800 298 0298. We're available from 8am-8pm from Monday to Friday, and 8am-6pm on weekends. Calls are free from UK landlines.

Jul 29, 2014 | Dyson DC04 HEPA Bagless Upright Cyclonic...

1 Answer

Dyson dc04 repair manual


Hi there, it's Jack at Dyson.

Our online Support pages for DC04 contain all the information you might need to know to resolve issues with your vacuum in the event of a breakdown: http://www.dyson.co.uk/support/dc04/dc04-brush-control

Although it's an online guide, and is designed to be navigated quickly and easily via your web browser, the pages could also be printed out if you wanted a hard copy.

I hope this helps, but if you'd like any further information or advice, please give our freephone UK Helpline a call on 0800 298 0298.

Jul 24, 2014 | Dyson DC04 HEPA Bagless Upright Cyclonic...

1 Answer

Dc04 on off button


This video will give you full instructions how to remove switch to change cable
and here are pictureshttp://www.dysonmedic.com/DC04%20Folder/DC04%20Cable.html

Dec 12, 2012 | Dyson DC04 HEPA Bagless Upright Cyclonic...

1 Answer

How do i use the hose attachment on my dyson dc04


Hi Sarah,

For advice on using the hose, wand and accessories, please refer to the DC04 user guide. In case you don't have this to hand, you can download a copy here:

http://media.dyson.com/downloads/UK/floorcare/Manuals/dc04_gen_manual_uk.pdf

You may also find our Support page useful - just select your model from the list to view troubleshooting guides for advice on using and maintaining your machine:

http://support.dyson.co.uk/Support/Uprights.aspx

I hope this helps - if you'd like any further assistance or advice, please call us free on 0800 298 0298. Our Helpline is available from 7am until 10pm, 7 days a week.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Feb 12, 2012 | Dyson DC04 HEPA Bagless Upright Cyclonic...

2 Answers

Dc04 does not power up!


I need a directional manual for dyson animal

Sep 20, 2009 | Vacuums

1 Answer

DYSON DC04 how to remove switch housing to check


its most likely not the switch, check the power cord.. check where the cord meets to the vacuum. the cord could be going bad and most likely not a loose wire.

Sep 10, 2009 | Vacuums

1 Answer

Dyson dc 04


Hi.

Which machine have you got Dc04 or Dc05 ?

Jul 01, 2008 | Dyson DC05 Cylinder Bagless Canister...

2 Answers

Why does my dyson dc04 work for about 5 mins then cut out


I spent 4 years working on Dyson v/ceaners in the Uk
So, heres what to;
Check your filters - and for blokages in the hose and brush comparments,you have one in at top of the bucket called pre motor filter and one on top of the motor where the bucket sits called post motor filter. If these are worn and mucky wash them or replace.
Switch on your Dyson with no filters in and leave running to see if it cuts out. (in side on the motor their a liitle device called a TOC thermal over load cut out device. when the motor runs too warm - the TOC with cut power to the motor and will work again when cooled down.
Good luck.

Mar 18, 2008 | Vacuums

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