Question about Dell 5110cn Laser Printer

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Dell CLJ 5110

Need transfer roller reset instructions.

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  • TicaGirl Oct 20, 2008

    Thank You so much for all your help.

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Pop the lens cover off of the transfer roller, clean all the toner debris out of there and replace the lens, put clear tabe on it, and you are good as new!

Posted on Feb 24, 2009

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Hi TicaGirl,

There is no reset for the BTR.

When the error message is displayed, simply remove the old BTR, install the new BTR, and the error message goes away.

There is no circuitry or counters involved. The BTR collects waste toner, and when it is full, the obtical sensor that "reads" through the BTR becomes obstructed, and thus causes the error.

I have seen some people try to dump the waste toner and clean the sight glass, but really the BTR should be replaced, and the error will clear.

Thanks,

Posted on Oct 18, 2008

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The transfer roller is near the end of life; you need to prepare a new transfer roller. The printer will tell you when by changing the message to trans. roller end. The directions start on page 76 of the user's guide. http://printer.konicaminolta.com/support/current_printers/mc5440dl_sup.htm for the PDF You'll need to reset the counter as well when you insert the new roller. Other consumables may also be nearing the end of life (like the transfer unit itself). The manual has details for checking their status. Get the appropriate parts from the company (or a third-party vendor).

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Reset tranfer roller instructions needed



> Support & Drivers > Phaser 6300/6350 Support > Search Results Solution: Replace the Transfer Roller bttn_print.gifMake Printable bttn_email.gifE-mail this page elem_1_spacer.gif CAUTION: Do not touch the surface of the Transfer Roller as fingerprints can cause image quality problems.
  1. Push up the latch on the front of the printer to open Door A.

    6350-doora-fr-latch.jpg

  2. Squeeze the orange tabs on both sides of the Transfer Roller together, and gently lift the roller out of the printer. Dispose of the old roller as normal office waste.

    6350-xfer-roller-tabs.jpg

    6350-xfer-roller-remove.jpg

  3. Remove the new Transfer Roller from its packaging.
  4. Grasp the posts on each side of the roller and insert the posts into the u-shaped guides inside the printer.

    6350-xfer-roller-posts.jpg

  5. Push down on the base of the orange tabs until you hear a click to lock the roller into position.
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Looks like Roller should be detected and message should go away after you replace it.

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I found the answer here: http://office.support.xerox.com/SRVS/cgi-bin/webcgi.cgi

Resetting Transfer Roller Life
  • Resetting the transfer roller life is to be performed only if the Transfer Roller Assembly was defective and or the assembly is replaced before an end of life or near end of life message. Not to extend the life of the assembly. Doing so may cause premature failure of other internal printer components.

  • The printer will prompt the user to reset the life counts if the assembly is replaced after receiving a Replace Transfer Roller or Replace Transfer Roller Soon message.
note_image33x30.gif    Note: If the main Menu does not appear on the front panel screen and only Replace Transfer Roller is displayed, there may be a print job that is either processing or currently printing. Try the following steps to clear the print jobs and reset the Transfer Roller life:
  1. Press the cancel button several times to flush processing jobs from the printer.

  2. If you do not receive access to the front panel menu by doing this, power off the printer and disconnect Ethernet, parallel or USB cable from the printer.

  3. Turn the printer back on, and while it is powering up, immediately start pushing the cancel key repeatedly until you receive access to the front panel menu.

  4. If the printer menu appears on the front panel screen, follow the instructions below to reset the Transfer Roller life if the printer did not prompt you to reset it:


  1. With Menus highlighted press OK.

  2. Press the Down Arrow and scroll to Supplies Info Menu.

  3. Press OK.

  4. Press the Down Arrow and scroll to Exit at the bottom of the menu tree.

  5. Now scroll up to Reset Transfer Roller Life.

  6. Press OK.

  7. Reset Transfer Roller NOW is displayed.

  8. Press OK to reset the transfer roller life.

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on google search for Dell 5100cn user manual... you will see a pdf download available. It will give you step by step instructions.

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To reset the life counters for the transfer roller & ozone filter you will need to enter the service mode.

To do this press utilty, meter count,details(if available), then stop, 0, 0, stop , 0, 1.
You should now be in tech rep mode, select counters then life.
Select the transfer roller/ozone filter button and press the C key on the keypad.
It should zero the life count.
Now press end, exit etc until you back at the copy screen.

Warning: Please do not reset or clear any other data within tech rep mode or you may inadvertantly affect the performance of you machine.

Hope this Helps.

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