Question about Dell 5110cn Laser Printer

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Dell CLJ 5110

Need transfer roller reset instructions.

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  • TicaGirl Oct 20, 2008

    Thank You so much for all your help.

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Pop the lens cover off of the transfer roller, clean all the toner debris out of there and replace the lens, put clear tabe on it, and you are good as new!

Posted on Feb 24, 2009

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Hi TicaGirl,

There is no reset for the BTR.

When the error message is displayed, simply remove the old BTR, install the new BTR, and the error message goes away.

There is no circuitry or counters involved. The BTR collects waste toner, and when it is full, the obtical sensor that "reads" through the BTR becomes obstructed, and thus causes the error.

I have seen some people try to dump the waste toner and clean the sight glass, but really the BTR should be replaced, and the error will clear.

Thanks,

Posted on Oct 18, 2008

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2 Answers

WIl not print correctly


If it is faded, it could be the transfer roller. I've had great success with simply periodically cleaning it, then getting a good printout. See my solution for this already posted: Check out this solution to the HP Color LaserJet CM1312nfi Laser Color...

Otherwise, the other issue I had late last year was that it needed a new intermediate transfer belt (part #RM1-4436-000CN). You can find a good deal on one, and the instructions for replacement are on page 156 in the service manual: http://www.feedroller.com/Store/Service%20Manual/HP-CLJ-CM1312-MFP-Manual.pdf
It's not the hardest replacement ever, but needs 2-3 hours depending on skill, and a little patience.

Good luck!

Mar 28, 2014 | HP Color LaserJet CM1312nfi Laser Color...

1 Answer

I've getting the "Replace transfer roller" message


  1. reset count in printer menu
  2. clean the optical sensor

Mar 15, 2011 | Dell 5100cn Laser Printer

3 Answers

Error 59.99 for HP laserjet 3550


Thank you for contacting Fixya with your printer inquiry.
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HP Color LaserJet 3500, 3550, and 3700 Series Printers - 59.99.00 Error Displayed on the Control Panel Issue

When faced with a 59.99 error, we have found additional ways to solve the issue since the service manual was written.
Error: 59.99.00 Description: An error occurred in the secondary transfer engaging mechanism. Solution

Follow the troubleshooting steps below:

  1. Fuser seated improperly. Reseat the fuser.
    NOTE: You may hear grinding sounds from the right, rear of the printer associated with this specific failure also.

  2. Faulty secondary transfer engagement sensor. Replace the secondary transfer engagement sensor. (PS16, part of paper pickup/feed assembly)

  3. Faulty secondary transfer engaging solenoid. Replace the secondary transfer engaging solenoid. (SL4, part of paper pickup/feed assembly)

  4. Faulty feed motor. Replace the feed motor. (M1)

  5. Faulty DC controller PCB. Replace the DC controller PCB.

  6. If the 59.99 error only occurred after removing and reinstalling the paper pickup/feed assembly, what may have happened is that the secondary transfer engaging solenoid SL4 may have become dislocated. See figure below. Verify position of tab on top of solenoid.

    Figure (See Link)

    h30499.www3.hp.com/hpeb/attachments/hpeb/bsc-413/.../1/343540.em
    Parts associated with this fix:

    Pickup/Feed Assm - RM1-0765-070CN).(Includes solenoid & sensor)

    DC Controller PCB (RM1-0510-000) DC Controller, CLJ 3500/3550

    Primary Transfer Roller Engaging Motor (M-5) RK2-0139

    Drum Motor (M-3) RM1-0733Drum motor - Provides power to turn cartridge drums

    Delivery Motor (M-2) RK2-0138

    Feed Motor (M-1) - RK2-0137 Located on lower left front of main right side plate assembly

    Secondary transfer engagement sensor. (PS-10) (Part of Pickup/Feed Assembly)

    Secondary transfer engaging solenoid. (SL-4) RK2-0145-000CN

    Formatter Assembly Q1319-67903


    Parts sources:
    http://lbrty.com/Products/HP/parts_hp/pnC3500.html (Very Good Parts Vender Catalog) http://www.feedroller.com/Store/clj3500.php (Parts Vender) http://www.laserprinterservices.com/hp3500/hp3500.html (Parts Vender) HP Customer: To order HP computer parts and printer parts by phone please call 1-800-227-8164 , Monday-Friday, 7:00am to 7:00pm CST.
    Thank you for using FixYa. Hope this helps helps. Please keep us updated and remember to rate this answer.

Feb 16, 2011 | HP Color Laserjet 3550 Printer

3 Answers

Need to replace transfer roller dell 51110 do no have a new one but i need to print some more pages. Can i reset the printer in any way


The answer will be in the users guide or owners manual. I am assuming that your model is 5110CN You can get that here: Dell Documentation

Look for the section about replacing the drum or transfer roller. There will be a section about resetting the page or drum counter.

Good Luck!

Feb 05, 2010 | Dell 5110cn Laser Printer

1 Answer

REPLACE TRANSFER ROLLER


Replace transfer roller means you need to order a transfer roller for your
dell printer. your best bet is to go to www.dell.com and order the trasnfer roller for your printer.

thanks adi

Jan 15, 2010 | Dell 5110cn Laser Printer

2 Answers

Is transfer roller available separately. dell only sells it with imaging drum


it does work we have both models and the transfer rollers are interchangeable between the 5100 and 5110.

Oct 02, 2009 | Dell 5110cn Laser Printer

1 Answer

Buying and replacing just the transfer roller on a Dell 5110cn


Maybe if you call you can order just the transfer roller. You could try removing it and cleaning the ends (to provide better electrical contact). You could also try wiping the roller itself with a lint free dry cloth - but do so at you own risk and never touch the roller with your fingers!

Dec 09, 2008 | Dell 5110cn Laser Printer

1 Answer

Transfer roller usage message on Phaser 7700. replaced..still wont print


I found the answer here: http://office.support.xerox.com/SRVS/cgi-bin/webcgi.cgi

Resetting Transfer Roller Life
  • Resetting the transfer roller life is to be performed only if the Transfer Roller Assembly was defective and or the assembly is replaced before an end of life or near end of life message. Not to extend the life of the assembly. Doing so may cause premature failure of other internal printer components.

  • The printer will prompt the user to reset the life counts if the assembly is replaced after receiving a Replace Transfer Roller or Replace Transfer Roller Soon message.
note_image33x30.gif    Note: If the main Menu does not appear on the front panel screen and only Replace Transfer Roller is displayed, there may be a print job that is either processing or currently printing. Try the following steps to clear the print jobs and reset the Transfer Roller life:
  1. Press the cancel button several times to flush processing jobs from the printer.

  2. If you do not receive access to the front panel menu by doing this, power off the printer and disconnect Ethernet, parallel or USB cable from the printer.

  3. Turn the printer back on, and while it is powering up, immediately start pushing the cancel key repeatedly until you receive access to the front panel menu.

  4. If the printer menu appears on the front panel screen, follow the instructions below to reset the Transfer Roller life if the printer did not prompt you to reset it:


  1. With Menus highlighted press OK.

  2. Press the Down Arrow and scroll to Supplies Info Menu.

  3. Press OK.

  4. Press the Down Arrow and scroll to Exit at the bottom of the menu tree.

  5. Now scroll up to Reset Transfer Roller Life.

  6. Press OK.

  7. Reset Transfer Roller NOW is displayed.

  8. Press OK to reset the transfer roller life.

Sep 30, 2008 | Xerox Phaser 7700 Laser Printer

1 Answer

Replace transfer roller


on google search for Dell 5100cn user manual... you will see a pdf download available. It will give you step by step instructions.

Jul 28, 2008 | Dell 5100cn Laser Printer

2 Answers

What is the hard reset for Dell 5110cn


I have a dell 5110 cn laser printer and the transfer roller just went out.. How can I re-set this since I do not have a replacement roller. but i need ot order. Thanks

Apr 19, 2008 | Dell 5110cn Laser Printer

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