Question about Sharp AL-1642CS Copier

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Wont print keep getting that ziggy line error loke paper jamemed but it is not.. the drum ..i can hear it going rouns and round like it wants to print..but it don't...any ideas

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  • Gavin Andrew Essex
    Gavin Andrew Essex May 11, 2010

    Hi Robinsonwill,

    Please clarify which error you keep getting.

    If it is a red lamp that comes on, on the operation panel, what does it look like?


    • a Figure 8 with a lightling strike next to it - this indicates that there is a paper misfeed in the machine. Check that the paper is loaded correctly in the paper tray and that the side and end guides (normally green plastic) are right up against the paper edges so as to hold it in position, when replacing the paper tray always push the paper down until the tray-flap clicks, there is a spring under the flap on the right hand side of the tray and the paper should be lying flat when you close the tray so that the paper does not move and feed scew.

    • if it is a red dotted triangle then the machine needs new toner and will just keep on turning inside whilst it is trying to add toner to attain the right concentration ratio.

    Hope this helps you

    Regards

    Gavin

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Clean paper pickup rollers with clean soft cloth dampened with water or alcohol.

Posted on Oct 05, 2009

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Scuff/score lines down print plus central grip mark


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1) Complete cleaning using copressed air or lint free cloth
2) check the cleaning blade on your drum (Round Glass cylinder)3) Change your drum unit
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I tried printing and didnt realize i had papers sitting on top of printer it printed and crumbled papers as it was printing now i have it blinking error , i check for paper jam , its all clear i cant get...


    See below. It's the steps after 7 that is most likely part of you issue. Refer to your user guide (or see below for a link to an online version) for illustrations.

  1. Slowly take out the drum unit and toner cartridge assembly. Some of the jammed paper will be pulled out with the drum unit and toner cartridge assembly.
  2. Set the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner.
  3. To prevent damage to the printer caused by static electricity, DO NOT touch the electrodes inside the printer.
  4. Close the front cover.
    Note: Do not put the drum unit and toner cartridge assembly back in at this point.
  5. Pull the paper tray completely out of the printer.
  6. Pull the jammed paper down and out of the printer.
  7. Open the back cover (back output tray).
  8. Still looking at the back of the printer, pull the tab toward you to open the fuser cover.
  9. Pull the jammed paper out of the fuser unit.
    HOT SURFACE
    After you have just used the printer, some internal parts of the printer will be extremely hot. Wait for the printer to cool down before you touch the internal parts of the printer.
  10. Close the back cover (back output tray).
  11. On the drum unit you set aside, push down the green lock lever and take the toner cartridge out of the drum unit. Clear the jammed paper if there is any inside the drum unit.
    CAUTION
    Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once.

    To avoid print quality problems, DO NOT touch the roller part of the toner. Try to keep you hands, fingers and everything else away from there.
  12. Put the toner cartridge back into the drum unit until you hear it lock into place. If you put the cartridge in properly, the green lock lever will lift automatically.
  13. Open the front cover. Put the drum unit and toner cartridge assembly back in the printer.
  14. Put the paper tray firmly back in the printer.
  15. Close the front cover.
  16. Make sure that the Error LED is now off.
http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_HL_2140_2170W_EN_1160.PDF

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1 Answer

DRUM ERROR - HAD PAPER JAM, CLEARED THAT AND NOW IT WILL NOT PRINT - KEEP GETTING DRUM & ERROR


Sorry to hear you are having problems. Printers can be very frustrating at times. Below is a description of how to complete clear paper jams paper can get jammed it there pretty tightly and in very small places. Ensure you've followed all the steps to clear your paper jam and you should see your printer start working again. Refer to your user guide (or download via the link provided at the bottom) for illustrations.
  1. Open the front of the printer.
  2. Slowly take out the drum unit and toner cartridge assembly. Some of the jammed paper will be pulled out with the drum unit and toner cartridge assembly.
  3. Set the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner.
  4. To prevent damage to the printer caused by static electricity, DO NOT touch the electrodes inside the printer.
  5. Close the front cover.

    Note: Do not put the drum unit and toner cartridge assembly back in at this point.

  6. Pull the paper tray completely out of the printer.
  7. Pull the jammed paper down and out of the printer.
  8. Open the back cover (back output tray).
  9. Still looking at the back of the printer, pull the tab toward you to open the fuser cover.
  10. Pull the jammed paper out of the fuser unit.

    HOT SURFACE
    After you have just used the printer, some internal parts of the printer will be extremely hot. Wait for the printer to cool down before you touch the internal parts of the printer.

  11. Close the back cover (back output tray).
  12. On the drum unit you set aside, push down the green lock lever and take the toner cartridge out of the drum unit. Clear the jammed paper if there is any inside the drum unit.


    CAUTION
    Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once.

    To avoid print quality problems, DO NOT touch the roller part of the toner. Try to keep you hands, fingers and everything else away from there.

  13. Put the toner cartridge back into the drum unit until you hear it lock into place. If you put the cartridge in properly, the green lock lever will lift automatically.
  14. Open the front cover. Put the drum unit and toner cartridge assembly back in the printer.
  15. Put the paper tray firmly back in the printer.
  16. Close the front cover.
  17. Make sure that the Error LED is now off.
http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_HL_2140_2170W_EN_1160.PDF

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Maybe it's just one small paper.
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"Cant print. Don't know whats going on!"

So they don't charge you ;)

If it's out of guarantee, try to open all parts until you see the small paper.

Or it could be the sensor (piece of plastic) that was jammed, or get jammed when paper pass. Take a good look on that too.

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The HL-2070N gets stuck in a toner end-of-life error condition. Perform the following to clear :
With paper loaded, new toner in,

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While holding down the GO button, turn printer back on
When all four LEDs light up release GO button. All LEDs will turn off
Press the GO button 2 times. The 3 LEDs (toner, drum, paper) will light up solid
Press the GO button 5 times
Paper light will be blinking
At this point the toner end-of-life condition has been reset. Close front door.
BTW, I got this from Brother Support. Also, just a reminder, timing is important here so don't pause between button presses.

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Hi.
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Goodluck... Fixya me...

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