I need to change the main greeting on my Vodavi Starplus STS. I was able to change the extensions but cannot figure out how to change to main greeting. If it requires a passcode, we do not have one. Many, Many Thanks for your help!!
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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To access the System Administrator Mailbox: 1. Dial into voice mail: From any phone on system dial 150 2. When the system answers, dial [*] + [#] followed by the System Administrator Mailbox number: (# 0 0 ) The system will announce: “Mailbox 15-00”, which is the System Administrator Mailbox number. 3. When requested, enter the System Administrator password. Default = +[#]+. How to program greetings 1. Access the System Administrator Mailbox as described above. The System Administrator Mailbox Menu plays. 2. Press  to access system greetings. The system will prompt you for the greeting number 3. Enter the desired greeting number. For example: 1 = Default Day greeting 2 = Default Night greeting 3 = Default Temporary greeting 4. You will be prompted with the following three choices: Press  to Review. Press  to Record. You will be prompted to record the greeting When you finish recording, press [#] to save the recording. You can then Press  to Review. Press [*] + [*] + [*] to exit the system completely
IF you know the password for the mailbox then log into the voicemail by dialing the Stratagy access code, after Stratagy answers dial * , then your user ID mailbox number plus #, then your security code plus #. The User Main Menu plays, press 2 to change your greeting, the Select Greeting Menu plays, press the greeting number, the Record Menu plays, press 2 to record your greeting, Record greeting, as soon as you finish press #, the Record Greeting Menu plays, press 1 to review or 2 to re-record. Press 9 to save and return to the Select Greeting Menu and 9 again to return to the User Main Menu, hang up at this point.
Do you have the manual for the phone system or the voice mail? If you are looking at a phone system manual, most do not contain any details on voice mail settings because you can have different voice mail systems attached to your system. Just like your computer manual would not contain much information about the printer you purchased separately.