Question about HP PSC 950 All-In-One InkJet Printer

1 Answer

Print cartridge alignment failure

Hi,

I've been given this all-in-one hardware by some friends because they cannot use it on their intermittent rural phone line. They were not able to return it to the point of sale, so have kept this hardware in storage until I came along with the need for a new printer. I assure you that it is not stolen equipment. It appears that my friends have lost the CD-ROM manual for the product, and I am desperately trying to align the cartridges, but keep being told that the alignment has failed, although the hardware does print what appears to be a clear page during the aligning process.

Please help?

Thanks, Lloyd phillips01@telkomsa.net

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If you're just trying to align the product, HP.com provides that information on the following web page:

Aligning Print Cartridges

If you're looking for the software and drivers that go along with this product, those are also available online at the following page. When the page opens, click on the operating system of your computer to get access to the correct software:

Software and Drivers

The manuals for this product are available as PDFs at the following location:

Manuals

Hope this helps. Good luck.

Posted on Oct 21, 2008

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1 Answer

Scanner failure align the cartridge


To Align the new ink cartridge


The HP All-in-One prompts for an alignment of the cartridges every time a print cartridge is installed or replaced. Follow these steps to align the print cartridges from the control panel.
  1. Load unused, plain, white letter, A4, or legal paper into the input tray. note.png
    NOTE:If colored paper is loaded in the input tray when the print cartridges are aligned, the alignment will fail. Load unused, plain, white paper into the input tray, and then try the alignment again.
  2. Press Setup.
  3. Press 6 to select Tools.
  4. Press 2 to select Align Print Cartridge.
    The unit prints a print cartridge alignment sheet.
  5. Load the alignment sheet print-side down and top first in the center of the document feeder tray, and then press OK.

Dec 07, 2014 | HP Officejet 4355 All-In-One InkJet...

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My Lexmark printer X2690 will not align properly after I' ve installed a new colour cartridge I have taken the security strip off! please help


You could try to remove and reinstall your color cartridge again.Do a Clean Cartridges cycle.Then do an Align Cartridges cycle.

Oct 26, 2011 | Lexmark X2690 All-In-One InkJet Printer

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Hi. I cant get my printer to allign. I've just replaced the black ink cartridge and when i put the allignment page inside the scanner it wont scan


Did you try to align the unit manually or with the computer?



Alignment page does not print

1 Make sure you remove the sticker and transparent tape from both print

cartridges.

2 Make sure the color print cartridge is secure in the left carrier and the black

print cartridge is secure in the right carrier.
3 Make sure you loaded the paper correctly and did not force the paper into
the printer.

Aligning your print cartridges without a computer

Make sure you follow the steps on the Setup sheet to complete hardware

installation. Continue with the following steps to optimize print quality.

1 Make sure you have loaded paper into the paper support, and then press

and hold Scan for three seconds. For help, see "Using the control panel"

on page 4.

An alignment page prints.

2 Place the printed alignment page onto the scanner glass.

3 Press Scan. For help, see "Using the control panel" on page 4.

Once scanning is complete, your print cartridges are aligned for optimal
print quality.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response.

Thanks, Joe

Nov 15, 2010 | Lexmark X2550 All-In-One Printer

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How do you install an ink cartridge on an HP Officejet 4315 All in one Printer that I have had given me, with everything but the instruction book. Can you also confirm that the cartridge numbers are 27...


Hi there,
Working with print cartridges
To ensure the best print quality from HP All-In-One, you will need to perform some simple maintenance procedures and when prompted by a message on the display replace the print cartridges.

A) Handle the print cartridges
Hold the print cartridges by their black plastic sides, with the label on top. Do not touch the copper-colored contacts or the ink nozzles.
Note : Handle the print cartridges carefully. Dropping or jarring cartridges can cause temporary printing problems or even permanent damage.

B) To replace the print cartridges
1) Make sure the HP All-In-One is off whenyou open the print cartridge door to access the print cartridges, the Hp A-ll-In-One will not release the cartridges for changing. You might damage the HP All-In -One. If the print cartridges are not docked safely on the right side when you try to remove them.
2) Open the print cartridge door.
The print carriage should now move to the far right side of the HP All-In-One. If the print cartridge does not move to the right side, close the door. Then trun the HP-All-In-One offm and then on again.
3) Wait until the print carriage is idle and silent, and then lightly press down in a print cartridge to release it.
If you are replacing the tri-color print cartridge, remove the print cartridge from the slot on the left.
If you are replacing the black print cartridge, remove the print cartridge from the slot on the right.
4)Pull the print cartridge toward you out of its slot.
5. If you are removing the print cartridge because it is low or out of ink, recycle the print cartridge.
6. Remove the new print cartridge from its packaging and, being careful to touch only the black plastic, gently remove the plastic tape by using the pink pull tab.
Caution Do not touch the copper-colored contacts or ink nozzles.
Touching these parts can result in clogs, ink failure, and bad electrical connections.
7. Slide the new print cartridge forward into the empty slot. Then gently push on the upper part of the print cartridge forward until it clicks into the socket.
If you are installing the tri-color print cartridge, slide it into the left slot.
If you are installing a black print cartridge, slide it into the right slot.
8. Close the print cartridge door.
9. If you installed a new print cartridge, the print cartridge alignment process begins.
10. Make sure you have plain paper loaded in the input tray, and then press OK.
The HP All-in-One prints a print cartridge alignment sheet.
11. Load the print cartridge alignment sheet print side down and top first in the center of the document feeder tray, and then press OK.
The HP All-in-One aligns the print cartridges. Recycle or discard the print cartridge alignment sheet.

Align the print cartridges
The HP All-in-One prompts you to align cartridges every time you install or replace a print cartridge. You can also align the print cartridges at any time from the control panel or by using the software you installed with the HP All-in-One. Aligning the print
cartridges ensures high-quality output.
To align the print cartridges from the control panel when prompted
1. Load letter, A4, or legal unused plain white paper into the input tray.
Note If you have colored paper loaded in the input tray when you align the print cartridges, the alignment will fail. Load unused plain white paper into the input tray, and then try the alignment again.
If the alignment fails again, you might have a defective sensor or print cartridge. Contact HP Support. Go to www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.
The HP All-in-One prints a print cartridge alignment sheet.
2. Load the print cartridge alignment sheet print side down and top first in the center of the document feeder tray, and then press OK.
The HP All-in-One aligns the print cartridges. Recycle or discard the print cartridge alignment sheet.
To align the cartridges from the control panel at any time
1. Load letter, A4, or legal unused plain white paper into the input tray.
Note If you have colored paper loaded in the input tray when you align the print cartridges, the alignment will fail. Load unused plain white paper into the input tray, and then try the alignment again.
If the alignment fails again, you might have a defective sensor or print cartridge. Contact HP Support.
2. Press Setup.
3. Press 6, then press 2.
This selects Tools and then selects Align Print Cartridge.
The HP All-in-One prints a print cartridge alignment sheet.
4. Load the print cartridge alignment sheet print side down and top first in the center of the document feeder tray, and then press OK.
The HP All-in-One aligns the print cartridges. Recycle or discard the print cartridge alignment sheet.

Black Cartrige no . :27/21
Tricolor Cartridge no . 22

Hope this helps.
have a good day.

Dec 04, 2009 | HP Officejet 4315 All-in-One Printer

1 Answer

HP C6180 won't align print cartridges


hi Alignment of ink cartridges is very essential for the for the printer to print so first of all be sure that you are using geniun ink cartridges now lets try a reset on your printer press the # and 3 button on your printer together and then unplug the power cord from your printer and keep pressing the buttons now wait for 5 sec and while pressing # and 3 replug the power cord wait for the printer to initialize and see if it prints alignment page if no page is printed then click on the start button of the computer and then go to printers and faxes and then right ckick on the icon of your printer and click on printing preferences now go to the features tab and click on the button that says align print cartridges wait for the alignment page to print and now try and see if it prints fine

Aug 26, 2009 | HP Officejet J5780 All-In-One InkJet...

1 Answer

Hi have a lexmark x2530. printer does not print word doc pages. will only print alignment page.


Please follow the steps given below:

1. Please Load a plain paper.
2. Press and hold the "Scan" button for three seconds.
3. An alignment page prints.
4. Place the alignment page onto the scanner glass.
5. Press the "Scan" button.
6. Once scanning is complete, the cartridge has been aligned for optimal print quality. Alignment must be complete before continuing with any print jobs.

May 06, 2009 | Office Equipment & Supplies

1 Answer

Alignment of cartridges


To align the cartridge from the control panel:

Please follow the steps given below:

1. Please Load a plain paper.
2. Press and hold the "Scan" button for three seconds.
3. An alignment page prints.
4. Place the alignment page onto the scanner glass.
5. Press the "Scan" button.
6. Once scanning is complete, the cartridge has been aligned for optimal print quality. Alignment must be complete before continuing with any print jobs.

Apr 17, 2009 | Lexmark All-in-One Printer with PictBridge

1 Answer

Printer won't print properly.


Hi,


Please perform the following steps:

  1. Load unused plain white letter or A4 paper into the input tray.
  2. Press the Setup button.
  3. Press the down arrow button to select Tools and then press OK .
  4. Press the down arrow to select Align Print Cartridges and then press OK . An alignment page prints.
  5. After the success or failure message displays, click OK to continue. Recycle or discard the alignment page.


Regards,

Sagarjd

Nov 08, 2008 | HP Photosmart C4180 All-In-One InkJet...

1 Answer

Cartridge alignment


Hi,

I understand that you are receiving the message to align print cartridges when ever you print.

This happens due to various of reasons.

Below are the possible causes of the issue that you are experiencing with.

The most common reason is an ink cartridge that has one of the following problems:
1.One of the print cartridges is low or out of ink. Black and all three colors must available.
2.The paper has already been printed on or is colored paper.
3.Protective tape on a new print cartridge has not been removed.
4.Contacts on the print cartridge are not meeting the contacts in the print carriage correctly.
5.Cartridge is remanufactured or refilled. Refilled or remanufactured ink cartridges may have been damaged during the refilling process or have clogged ink nozzles.

6.The print cartridge is defective.

So, make sure that ink cartridges have sufficient amount of ink and are of genuine HP should not be refilled or remanufactured.

Clean the cartridges by following the below given instructions:

Using a clean, dry lint-free cloth (a coffee filter works well), wipe the cartridge contacts, from the top to the bottom. The contact area of the cartridge should be rubbed briskly to remove the waxy lubricant material from the gold contacts. The contacts inside the printer may also require cleaning. Using a clean, dry, lint-free cloth, gently wipe the contacts, from the top to the bottom.

Align the print cartridges by following below given instrucions:
To align the cartridges from All-in-One

1. Press Setup.
2. Press 5, then press 2. This selects the Maintenance menu, then selects the Align Print Cartridge option. A page prints to confirm alignment. You can either discard or recycle this page.

Even if the issue persists, bypass the alignment by following the below given instructions:

Press Enter and Setup simultaneously when align message is prompted on the All-in-One.

Please remove the All-in-One Printer from the Power Surge Protector and plug it directly into a wall Power outlet, as the surge protector may not provide enough power to printer.

Please perform the step given below to power cycle the unit after removing the print cartridges from the printer:

1. Verify that the unit is switched on. Unplug the all-in-one from power and disconnect the USB cable from the computer.
2. Wait 30 seconds.
3. Plug in the power only
4. Repeat steps 2-3 two more times.
5. On the third time after plugging the unit into power, reconnect the USB cable from the all-in-one to your computer.

Reset the All-in-One to the factory default settings by using these instructions:

1. Unplug the power cable from printer when the printer is powered on and wait for 20 seconds.

2. Then, press and hold # and 6 while plugging in the power cord.

Continue holding until it displays Semi Full Reset message in the front panel of the All-in-One.

Note:
A semi-full reset will do the following:
The user settings to the factory defaults, Language and country settings on some models, Fax logs, Fax headers, Fax speed dial information.
This should resolve the issue.

Regards,
Lawrence

Nov 01, 2007 | HP PSC 950 All-In-One InkJet Printer

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