Client no:80158429 user no:YYY000FYQP i purchased panda security in march and on the 7/10 i had to restore my computer and in doing this it unistalled my panda security could you please tell me wot to do to reinstall it. many thanks pauline packer.

Since you are past the normal 30 day deadline you probably can't cancel either of them.

Hello.
You will need your password and username for panda software.
Go to www.panda.com ,find downloads for clients.enter your info.
If you do not have info they will e mail it to you.

Dowload the sofware and install.

You can opt some better anti-virus software which can more efficiently scan you PC. Make sure it is an authorized version.

http://www.pandasecurity.com/homeusers/support/troubleshooter/

Hi,
Have you purchased this copy of Panda Antivirus and have you got the proof of purchase or some e-mail activation key? If yes, then you can contact Panda to resolve this issue.
Pls reply for more assistance. Thanks

This should get you going

OPTION 1

When you re-install Panda are you able to click on the help at the top right of the main screen and see "Activate my product"? If you are, this will bring the activation wizard up for you to enter the following

1. Activation code (This is all caps including the dash in between)
2. Email address that you used on the account
3. Client/Customer number

OPTION 2

If you are unable to bring the activation wizard up here is another option for you

1. Navigate to the Panda installation folder. For most computers, this will be located under C:\Program Files\Panda Security\(your Panda program).
2. Double-click on the PSROL.EXE application file.
3. Activate using your credentials shown in previous option

If the Panda is by your clock in the task bar Panda is running. Without activation, you cannot get the latest definitions. I use Panda! If you recently purchased it, call the Tec help hot-line, they should assist you free of charge.

change security settings of panda set the protection status to high or sensitive

Restores are only recorded when a system change is made or you manually set one. Since panda is a program and not a system change it will not set a restore date. Uninstall panda. Go to c:\program files and delete Panda Software folder. In Vista go to C:\Users\<user>\AppData\ (where user is your user account) and delete all folders related to panda. In XP that same folder will be C:\Documents and Settings\<user>\Application Data