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Sentry Model 1610 Won't Open

I have a Sentry Model 1610 safe with an electronic lock. Entering the factory 5 digit code gives the green proceed light but the handle won't turn and the door won't open. How can I get the door open? I have the same problem with my sentry 1610. I know the combination green lights are one but handle will not turn

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  • Anonymous Oct 09, 2008

    my sentry safe model 1610 won't open, the 5 digit code is accepted but handle won't turn

  • Waldmeister Nov 03, 2008

    exact same problem as stated by both other users

  • antennas2003 Nov 26, 2008

    same problem as mentioned door will not open

  • bobbili Dec 08, 2008

    I am having the same problem. Who can help us.

  • royj Dec 18, 2008

    same thing going on here. must be something with this model 1610

  • George Hoffman
    George Hoffman Jan 01, 2009

    same as everyone else... green light but will not turn handle

  • wyatthouse Mar 29, 2009

    We have the same issue - can it be a dying battery? We were able to open a couple of months ago.

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I have a different model but I had the same problem. Called customer service and they had me push up on the handle and enter the code. That didn't work but then they had me tap the safe with a rubber mallet 5 times above the panel and 5 times to the right of the panel. That worked for me. Hope one of those works.

Posted on Jan 22, 2009

  • pl8thed Feb 28, 2011

    Pushing up on the handle while entering the code was the trick. Turns out we had some paper jammed in where the piston/locking mechanism entered the safe wall. Thank you, hytman!

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Yep, had the same problem - Two screws under the combo pad and replace the 9volt battery - Works like brand new!

Posted on Apr 08, 2009

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I have everything important in mine. We tried and it would not open. We found that it had a battery and changed it. The the thing worked fine.

Posted on Feb 11, 2009

  • barbiedolljo Feb 11, 2009

    Change the battery. It's behind two screws under the combination. That fixed mine.

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I HAD THE SAME PROBLEM ALL YOU NEED TO DO IS TO GET A NEW GOOD QUALITY NINE VOLT BATTERY!

Posted on Apr 22, 2009

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Batteries did not help. so I had to tap the safe above the pannel. it opened. yes this safe is junk. I have this problem evertime i tried to open it.

Posted on Apr 14, 2009

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Change the batteries.... I did and said "open sesame'" then the handle turned...

Posted on Apr 09, 2009

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Same has the other guys have.got a 1610 sentry safe takes my combo light turns green. handel will not open ,

Posted on Nov 15, 2008

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Just keep trying and it will open. i had to try like 20 times the other day and it finally opened. good luck because these safe's are junk !

Posted on Nov 09, 2008

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SOURCE: Sentry Model 1610 Won't Open

Hello,

I am a Safe Specialist i have been reading some of your problems and this should help there is no code if you have lost yours only the default code for the model 1610 the default code is: 77,22,09,11,64 try that if you havent changed it and with this problem with people not getting the handle open with the green light happening i suspect this is a issue with the lock mechanism i have had many of the same problems with people bringing them in when you get you safe open it and where the lock is put some lubricate on the lock regulary as the lock sticks and wont open if you havent done this then you cannot get it open see you local safe specialist and tell them what i have said and they may or may not be able to get your safe open i hope this has helped Rob Safe Specialist World.

Posted on Aug 21, 2008

SOURCE: Sentry Model 1610 Won't Open

I have a Sentry Model 1610 safe with an electronic lock. Entering the factory 5 digit code gives the green proceed light but the handle won't turn and the door won't open. How can I get the door open?

Posted on Sep 27, 2008

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I am a Safe Specialist i have been reading some of your problems and this should help there is no code if you have lost yours only the default code for the model 1610 the default code is: 77,22,09,11,64 try that if you havent changed it and with this problem with people not getting the handle open with the green light happening i suspect this is a issue with the lock mechanism i have had many of the same problems with people bringing them in when you get you safe open it and where the lock is put some lubricate on the lock regulary as the lock sticks and wont open if you havent done this then you cannot get it open see you local safe specialist and tell them what i have said and they may or may not be able to get your safe open i hope this has helped Rob Safe Specialist World.

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