Question about PC Desktops

2 Answers

Okay, I check my email and answer it. Then either when I forward OR go to something else (i.e., internet), or turn my computer to control panel, or shut down, it deletes all the emails in my inbox .. some of them very important that I need to save for business. consequently, I have to forward everything in my in-box that I want to save, otherwise, I lose it. It's very frustrating that I try to get tech support via phone while I'm in front of my computer, but I finally hang up as a 30 minute wait is not possible with my time schedule. Oh how I can't wait for another high speed to come to my small area .. perhaps competition will make your company do a better job at customer support.

Posted by on

2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Master:

    An expert who has achieved Level 3.

  • Master
  • 505 Answers

If you are using Outlook or Outlook express then there are setting which need to be changed. You can go to Account settings and there is an option which says delete email after reading and other such option. Go through the same and let me know if it resolved the issue.

Also scan your computer for viruses, spyware, malware etc.

Posted on Oct 09, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Master:

    An expert who has achieved Level 3.

  • Master
  • 538 Answers

Well..i am sure those are not deleted..there is a setting for leaving them open for viewing..in the receive tab..make sure that it is set for leaving them open..that should do it..

Posted on Oct 09, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Problem with the computer


go to control panel and open device manager in system and then hardware and see if there network device has yellow interrogation. If there are is sign that you have NOT installed the driver. You need download from your manucfurer supplier compaq, and install this will be turn ON the internet.
God bless you

Jul 10, 2013 | PC Desktops

Tip

5 Critical Steps to Protecting Your Computer on the Internet


Spyware, viruses and worms... oh my!

If you are connected to the internet, you need to make sure you get your computer set up properly if you want to avoid problems down the road.

With all the viruses, spyware and other threats on the internet today, no computer should be set up without the proper protection.

And that protection needs to be in place as soon after you hook up your new machine as possible.

The following five steps will make your computer a much harder target for threats. You still won't be completely immune to problems, but 99% of the time the threat will pass you by, looking for the easy mark.

1. Running a Personal Firewall

A personal firewall is software that basically makes your computer invisible to hackers, worms and other threats that can infect your computer over the internet.

Setting up a firewall is the absolute first thing you should do if you're going to connect to the internet. Without a firewall, your computer could get infected in as little as one minute after connecting.

If you have a brand new computer running Windows XP Service Pack 2, there is a firewall built into Windows. It will already have been turned on when you first set up your computer.

If you're running an older version of Windows, even an earlier version of Windows XP, there is no firewall automatically set up for you. In this case there are two possibilities:

- Your computer came pre-loaded with a firewall such as Norton Internet Security or McAfee Internet Security
- You have no firewall installed and should download one ASAP.

If you don't have any personal firewall software installed, you should do so right away. Zone Alarm is a very good firewall program that has a version that you can download and install for free.

You can download the free version of Zone Alarm from http://www.computer-help-squad.com/zonealarm

2. Turn on Windows Updates

Again, if you're running Windows XP Service Pack 2 this is already set up, but otherwise you should turn on Windows Updates. Microsoft releases updates for security problems and other bugs in Windows on a regular basis.

These updates will keep your computer running better, and they often fix security issues that could compromise your information or privacy.

If you are running Windows XP Service Pack 2, you can double-check that automatic updates are turned on by clicking Start, then click Control Panel, then double-click Security Center. The window that opens will tell you if automatic updates are turned on, and lets you turn them on if they're not.

To turn on automatic updates in earlier versions of Windows XP, click on the Start menu, click Control Panel and then double-click on System. On the "Automatic Updates" tab, click the option to "Automatically download the updates and install them on the schedule I specify."

To turn them on in Windows 2000, click on Start, click Control Panel and then double-click on Automatic Updates. Again, click the option to "automatically download the updates and install them on the schedule I specify."

Now when Microsoft releases updates, they will be downloaded for you automatically and Windows will tell you when they are ready to be installed.

3. Install & Update Antivirus Software

Most new computers come with antivirus software these days. You might have Norton, McAfee, PC-Cillin or another brand. No matter what program you have, you will need to update it when you get connected to the internet.

It doesn't matter how new your computer is - there will be new viruses, and new updates for the antivirus software, since it was loaded.

The exact process is different for each brand of antivirus program, but most of them will have an icon in the bottom right corner of your desktop, beside the time. The icon might be a picture of a shield (McAfee), a stethoscope (Norton) or something else.

In most cases, if you point to the icon for your antivirus and click the right mouse button, a menu will pop up with an update option. It could be simply called update or could be something like Live Update or Download Latest Updates. If you click on the update option (with the left button this time) it will install the newest updates for you.

If you're not sure which icon is for your antivirus software, just point to each one for a few seconds and a little title should pop up telling you what it is.

4. Install Anti-Spyware Software

Spyware - and other things known as adware and malware - is becoming as big a problem as viruses. Spyware programs can cause a lot of problems with your computer, not to mention they can track your personal information and you never know where it's being sent.

Some new computers might includes antispyware software, but most of them don't yet. There are quite a few anti-spyware programs available, some free and some not. The one I recommend is from Microsoft and is one of the free ones.

One of the reasons I like it is because it always runs in the background and will automatically catch a lot of spyware before it gets on your computer.

Many of the other programs don't catch it until you run a scan. Not only does this allow things to get on your computer, it also means you have to actually remember to run a scan.

You can download the free Microsoft Antispyware from http://www.computer-help-squad.com/antispyware

5. Set up a Free Email Account

This last item is not as critical as the first four, but I would highly recommend you set up an email account with one of the free services like Hotmail or Gmail.

Once you're on the internet, you'll find a lot of useful information that you want that requires you to provide an email address. In some cases, these people will end up sending you a bunch of spam.

If you use a free email account to sign up for anything that you don't know for sure you can trust, it's not going to fill your main email with a bunch of junk.

This goes for anything really, not just online information. If you're entering a contest or signing up for anything offline and you don't know where your information could end up being used, I would suggest using your free email address.

If worse comes to worse, and your free email address gets inundated with spam, you can always just set up a new one and let the old one expire.

Some of the better free email services are www.hotmail.com, www.gmail.com and www.yahoomail.com.

If you've had your computer for a while and never done any of these things, you should still take these steps to get it set up properly. It will definitely save you a lot of time - and possibly money - as you use your system.

on Jan 02, 2010 | PC Desktops

1 Answer

Can I set Yahoo as my default server for emails


A default email account is the account that your computer will open when you click on an "Email Us" or "Contact Us" link when you are on the Internet. Your computer is pre-programmed to open the Outlook or Windows Mail email servers when you click one of these links. If you prefer to send emails with your Yahoo! Mail account instead, change the default settings.

Click the "Start" menu and select "Control Panel." Select "Internet Options" from the "Control Panel" window that opens. Click the "Programs" tab. Click the drop-down menu next to "E-mail." Select "Yahoo! Mail." Click "OK." Yahoo! Mail is now your default mail application. Hope this helps.

Jan 09, 2013 | HP Hewlett Packard ALL-IN-ONE-TouchSmart...

1 Answer

Internet explorar 7 can not display web page but get ping replay to my dns


Have you done anything to your ip like trying to port forward ect?
Did you go into your cmd and use command ipconfig/refresh or renew? If you did you will have to manually reset you ip to do this go to
start
control panel
local area connections
properties then find something that says internet protocal v 6 or v 4 depending on your internet
click properties on the above protocal of your network and make sure your ip is being obtained automatically
If this does nothing try to reset your browser and internet. errors could be caused by viruses or fooling around =P okay so
start
control panel
internet options
advanced
at the bottom you will see reset internet explorer settings click reset wait for it to compleat this should work. Thanks hope you get it figured out

May 07, 2011 | PC Desktops

2 Answers

HAVE GOTTEN A VIRUS(S) AND CANT GET ON THE INTERNET AND HAVE NO BOOT DISKS OR INSTALLATION DISKS FOR SOFTWARE THAT CAME ON THE COMPUTER. WONDERING IF SYSTEM RESTORE TO FACTORY SETTINGS IS THE ANSWER IM...


I would recommend downloading and installing Malwarebytes Anti-Malware(MBAM) and Spybot Search & Destroy. If you're not able to download these using your computer use a computer that can access the Internet. Disable System Restore then run both MBAM and Spybot and see what they find.

If you're using Internet Explorer to browse the internet check the connection settings.
Go to the Control Panel and open Internet Options.
Click the Connections tab
Click LAN Settings
Verify all check boxes are unchecked.
Click OK
Click OK

Mar 24, 2011 | Gateway GT5656 Desktop PC

2 Answers

Unable tosend or forward emails


Try using a different Browser like Internet Explorer, Mozilla Firefox, or Google Chrome. Or try re-installing the browser you have now.

Hope this helps ^^. Please dont forget to rate, Thanks

Mar 07, 2010 | HP S3120N Pavilion Slimline Desktop...

2 Answers

Unable tosend and forward emails


Assuming you can receive emails but not send, check your SMTP server settings. If you use a yahoo or other web-based account, check their website for the correct settings for "outgoing" or SMTP server. Enter that in whatever email software you're using (Outlook, Outlook Express), usually under Tools --> Email accounts.

Mar 07, 2010 | HP S3120N Pavilion Slimline Desktop...

1 Answer

I keep getting dis-connected from my internet connection, it says the error is a faulty winsock. i have downloaded errorfix and it says it's all clear, but the same problem still occurs....can you help?


okay Ill be happy to help :-). Ill tell you step by step what to do. Okay go into the start bar. Click control panel. Then select the network and internet icon. Then at the bottom of the window click network connections. The next window you see will have icons that represent all different accessible internet connections. All of the icons will have the image of two computer screens. The icon that has the 2 computer screens that are blue means that your internet connection . You must right click on it and select repair. This should repair you internet connection. If not I am sorry if this doesn't work. And if it doesn't you should try downloading patches for your specific internet provider.

Jul 10, 2008 | PC Desktops

1 Answer

Can't receive my E-Mail


Depends on the (client) program you are using, but...


1) Test your WEB Browser (Internet Explorer or Firefox),
to make sure you can get MSN or Google.

This tell you if the network and the TCP/IP stack are
working properly.

2) If the network is fine, open you email client and check
your server setting for: POP-3, and SMTP.

These setting must match those specified by your
IP service provider.

Also make sure that the email login and server password
are correct.

3) Pay particular attention to the error messages you
get inside you email client, when it fails to access the
server. These should give you a clue:

a) Can't find server / invalid domain name ... etc...
b) Can't login ... user not authorized...
c) No network connection ... denied...

etc...

4) Server and domain name problems indicate a typo or
error in your POP3/ SMTP settings. These are sometimes
changed by the IP provider, so please check with them.
Also check the port numbers:

Port 110 = POP3 = Incoming mail server
Port 25 = SMTP = Outgoing mail server

are typical, but it really depends on th provider.

5) If you can't login, the login ID or password are wrong,
or your provider has closed you account, which they tend
do to with a nasty deliberation if you owe them money.

6) If the email program cannot connect to the internet at
all, but you WEB browser can, then you have a fire wall
problem.

Check these firewall, and disable them temporarily,
to see if it fixes the email problem:

The Windows Firewall: Control Panel === Windows Firewall
(disable it)

Any software firewall you may have installed, such as
Norton's, AVG antivirus...etc. Disable them too.

If you use an external router or residential gateway
to connect to the internet, such as SISCO, CVG, SMC

Log into the router using your WEB browser, and disable the
firewall.

7) Once you identify a firewall problem, you need to setup
exceptions for your email client.

8) If you cannot get any Internet, including the WEB,
then you have a different problem.

a) run the Windows Network setup wizard again,
from the control panel.

b) If you connect directly to the Internet through your cable
or DSL this should fix it.

c) If you still use a telephone modem, that has to be
setup as well.

d) If you use a residential gateway, barricade or router
to connect to DSL or CABLE, then you need to set
that up next using you WEB browser. Typical router
address is: 192.168.1.1

e) In the case of DSL you router may also need to be
programmed with you login/password info, because in
this case it is the router that connects and logs into
your internet provider's server, not your computer.
(your computer sees the router, not the provider.)

Anyway, not knowing what your exact problem is,
I think that I have covered the waterfront here,
hope it helps.

Please rate my answers.

Martin



Jun 14, 2008 | PC Desktops

Not finding what you are looking for?
PC Desktops Logo

Related Topics:

31 people viewed this question

Ask a Question

Usually answered in minutes!

Top PC Desktops Experts

joecoolvette
joecoolvette

Level 3 Expert

5660 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18299 Answers

Are you a PC Desktop Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...