Question about Tomtom XL 330 Car GPS Receiver

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I tryed to update today each time i turn my tom tom one xl on i get a picture of the tom tom and a red flashing x

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This is caused by the device being disconnected before all files were updated- the fix for the issue is here

Posted on Jan 27, 2009

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I tried to update my tom tom now when i switch it


reinstall the software.

if that doesn't work you can copy all the files out of the tomtom into a new folder then delete all the files and update again.

and if that still doesn't phone tomtom support

Apr 23, 2010 | Tomtom ONE XL GPS

1 Answer

I have a tomtom xl that was bought 2 months ago and working perfectly until today! it will not turn on or do anything!


If iIf you have an SD card in try removing that before you power up.

You may also want to try the hard reset.
Paper clip in the tiny hole by the card slot.

Push it in firmly whilst the unit is powered up (not too hard) for about 3 seconds then release

You may have to power down and then up again and even hold down the power button a little longer the first time you do this.

Seeing a few start up issues around at the moment but am not sure if it is a tom-tom update issue or just the tom-tom itself.

If you do a hard reset you may have to set some of your preferences back too.

Dont forget to charge it for a few hours first before trying to use it !

Aug 24, 2009 | Tomtom One XL GPS Receiver

2 Answers

When I switch on my TomTom, SD card has a red cross?


This problem is due to the memory card not containing the TomTom application or map. To update the application onto the memory card, Connect the device to your computer. Open the TomTom Home application. Click on 'Update My Device'. This should then install the application onto the SD card. Alternativly, you could perform all the steps above without the SD card in the device, this will install the application onto the internal memory. Note: you may also need to install your maps, voices, etc after you update.

Jun 13, 2009 | Tomtom One XL GPS Receiver

2 Answers

Tom Tom XL stopped working after plugging in USB


You need to reset it, by holding in the reset button for 15 seconds. If there is an SD card or memory card of any kind, take this out first. sometimes you have to use something sharp like a paper clip, and push it into a small reset 'hole' in the back of the unit.
then put the memory card back in. then look online for step-by -step instructions, usually from the vendor, on how to update the software, if indeed it is at all necessary. Also, try doing the update on a PC instead, there's a chance it's not supported for Macs. I know this is controversial.. i hate Windows too.. :)

hopefully the reset button will resurrect yr tomtom though.
good luck

chris

Dec 17, 2008 | Tomtom One XL GPS Receiver

1 Answer

Tom Tom One XL


HAD TO DO A SOFTWARE UPDATE AND CLEAR FLASH UTILITY FROM TOMTOM TO FIX THIS MYSELF. CAN DO BOTH FROM TOMTOM HOME AND/OR TECH SUPPORT. BE PREPARED FOR A WAIT. TOOK 1-1/2 HOURS TO GET TO THIS FIX.

GOOD LUCK!

May 21, 2008 | Tomtom One XL GPS Receiver

3 Answers

I downloaded Tom Tom update on a 520, and when 9i try and turn it on, it comes up with a flashy red X. I need to go to Plymouth soon, and really need my Tom Tom. Please Help!


tomtom xl going to conneticut from new jersey . It gave me wrong dirrection going an coming back. is their a solution for this?

Apr 18, 2008 | GPS Devices

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