Paper jam light is on with no sign of a jam printer wont print.
The dell 1700n was previously picking up several sheets of paper and I have received advice to turn the pick up roller rubbers inside out to fix this but in the meantime it now shows a continuous paper jam light with no sign of paper jammed inside and the printer will no longer print.
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Remove any paper trays. Inspect them for wrinkled or damaged paper.
Also open the back cover of the printer if this model has one.
Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
If you find a piece of jammed paper, remove it by
holding it with both hands and pulling firmly. The goal is to keep the
paper from tearing. If several pieces are jammed together, try pulling
out the middle piece first to loosen the jam.
If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do
this step especially if the jam message comes up repeatedly without any
obvious paper jam, there may be a small tear of paper inside.
Ones the printer is free of paper Replace the toner or
ink cartridge and paper trays, close any doors you opened and turn the
printer back on.
If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
see alternative if the problem is still not solved.
a piece of thick paper, for example photo paper and press the resume
button (may be diffrent button on diffrent models) a few times to the
printer picks up the paper and puts it through the machine.
Hi it sounds to me you paper feed rollers are worn down, these are the rubber tire looking things that pick up the paper, you may have to have them replaced or you could clean them with warm soapy water.
If it jams every time while printing only 1 page and stops just past the exit of the fuser unit, it is most likely that there is a problem with the paper exit sensor on the fuser unit. We have many of the 1700N printers and have seen several times that the paper exit sensor actuator arm gets broken off when removing a paper jam.
If it?s always in the same spot then you can narrow your search for the problem.
-Look where the leading edge of the paper is getting jammed up for an obstruction, especially if the paper is folded in an accordion fashion. Look closely, I?ve fixed many a paper jam by pulling out a corner of a page stuck in a recess.
-If the paper path is clear then the next thing I would suspect is the paper you are using.
-Try new paper that isn?t bowed, folded or curled. Before inserting into the paper try flex it back and forth along the width and length, then insert making sure to slide the two side guides and the back guide until they fit snugly against the stack of paper.
-Other things to check are the rollers where the leading edge of the paper is getting stuck. Make sure they are clean.
-Also make sure your toner cartridge is inserted into the printer correctly. If you have a spare try using that, sometimes cartridges can drag on the paper.
Some questions first:
-Where in the paper path is it jamming?
-Is it always in the same spot or does it vary?
-Roughly how many pages have you printed with this printer?
-Did anything lead up to this or has it progressively gotten worse?