a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Repairman (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
The first thing to do is take note of what the washer is doing when water leaks out in order to help pinpoint the cause. Does it only leak when filling? Is it leaking during wash or rinses? Or is it leaking only when it goes into spin?
Only leaks when filling
Water pressure that's too strong. Some dispensers can't cope with high water pressure. Make sure the washer is level as one leaning forward can leak if combined with high water pressure. Try turning the tap on the washer down. Only suspect this if you know the water pressure is high and it looks like it's gushing in quite fast on fill
If there is an optional detergent flap fitted in the drawer for holding liquid detergent make sure it is removed or drawn into the up position if using powder otherwise it prevents detergent running down into the drum
A build up of grease and slime in the nozzles at the top of the dispenser where the water flows in causing water to spray at the front and run out when filling. Check this article -black jelly-like substance in soap dispenser and on soap drawer (In extreme cases I've had to replace the dispenser.)
A build up of undissolved detergent in the base of the soap dispenser under the drawer (depending on the design). Remove the soap drawer and check the bottom of the soap dispenser for a build up of detergent that could allow water to run over the lip of the dispenser
Blocked dispenser hose: Some washing machines can flood water out of the soap dispenser if the hose leading out of the dispenser into the tub gets blocked. Blockages can be something put into the drawer by a child or a chunk of undissolved detergent tablet. Indesit, and Candy, as well as some of the later Hoover washing machines suffered from this design flaw. The hose where the water is flushed down, was right at the front of the soap dispenser on these washing machines and it wasn't wide enough. Undissolved powder from a tablet or lumps of detergent through poor water pressure can block this hose solid causing water to back up. Unplug machine, remove lid and feel this hose carefully for obstructions.
Overfilling: If the washer starts to fill and never stops it will flood out of the drawer eventually - Washing machine overfills
Leaks out of drawer during the wash or rinse cycle
Overfilling: If the washer starts washing but the water doesn't stop coming in it will eventually fill the drum so much it will start to pour out of the soap drawer and other places. If this is the fault you should be able to see the drum is so full of water it's making a different sound, maybe labouring under the load, and the door glass full to the top with water. You should also hear that water is still running into the machine and be able to detect it by opening the drawer. However, in most cases an over filling washing machine should trigger an error code long before it gets to this stage but if you suspect overfilling check this page - Washing machine overfills
Surging: There are (often intermittent) faults that can cause the motor to spin out of control on wash or rinses. Instead of turning slowly the fault causes the motor to surge into spin instead which throws the laundry and all the water about violently. Water can then be forced out of the soap dispenser drawer. This fault should be relatively rare these days but if you observe this behaviour call an engineer to diagnose the cause.
Leaks from drawer only when spinning
If it only comes out on spin it can be caused by a partial blockage preventing the water being pumped out fast enough resulting in excess water being thrown around on spin and backing up into the dispenser. This fault is similar to the surging fault described in the last list but different in that the problem only occurs when it's on a proper spin cycle and much of the water has been pumped away. Troubleshooting this fault is all about finding out why it isn't emptying the water properly which is usually due to a partial blockage. Follow the same troubleshooting as described for a washer not pumping any water out at all - Washing machine won't empty water
If water is being forced out of the drawer when the washer is spinning but it is on wash or rinse and shouldn't be spinning follow the procedure for surging in the previous section above
Pull the dispenser drawer all the way out, there will be a flat part which you push down to slide the drawer out, Then you can get to the inside to give it a clean, next you can remove the top by undoing the 2 screws at the back and sliding it off, you will see the hoses that run to the dispenser and you can clean them with a bottle brush.
Hi, I see this is under the dryer section, i am assuming its a washing machine or washer dryer. If its leaking from the dispenser during the filling stage, this could be a blockage in the dispenser or as simple as the water pressure is too high,
If it leaks during the spin on the rinse cycle, this is generally a blockage on the outlet area (normally the sump hose/filter) remove the filter if fitted and check for blockages, if ther is no filter on this appliance, you will need to check the sump hose, this is located under the machine, mormally a black hose from the tank to the drain pump, remove from the tank end and look in there, Finally it could be a blockage at the end of the waste hose (grey one) it quite often gets blocked at the sink end. Hope this helps. Regards Sussex engineer
Could be caused by several reasons.
1- Overfilling, check water level .
2-Blockage in dispenser, or dispenser inlet hose to drum
3-Drawer not in properly.
4-M/c not draining properly, thus when it goes into spin, water could be thrown up by centrifugal force, and come out of the front of the drawer.Check filter.
5-Water pressure very high, forcing water out of drawer, adjust pressure.
Plz rate my soution.
Had exactly the same problem and it did indeed turn out to be a blocked filter - mainly with "Colour Catcher" sheets. Initially I thought the dispenser drawer was faulty so spent twently-six quid on one before that failed to fix it and then I discovered this site!
To get to the filter, unplug the machine then remove the bottom plastic panel at the back of the machine (2 screws). Undo the jubilee clamp holding the black rubber flexible coupler that joins the drum, drain pump and pressure sensor to each other. Pull the black coupler downwards away from the drum. Inside is a plastic cup filter arrangement with a plastic ball. Clean this out of various debis - along with the sheets there was £ 2.26 (to put towards the cost of the drawer!) in mine.
The detergent/softner dispenser is located above the detergent drawer.
A water pipe is connected to it and water entrance and distribution to drawer's cells (following the programmed cycle)are
done by a lever's movement (part of the dispenser). The lever movement is controlled by two solenoids that received their power from the timer.
By opening upper machine's cover you will have an access to the dispenser.
Disconnect the power cable from the machine before moving to next step !!!!
Look first that they are not any disconnected wires.
Move manually dispenser's lever and see if water running to all cells (depend on your movement). In case it doesn't work properly remove the unit from the machine and try to clean it (I hope it will help, otherwise you should replace the unit).
In case it works properly (manually) - you should test with a multi-tester solenoid's resistance. the one that doesn't have a resistance measurement should be replaced.
Good luck !!
Hotpoint WF430 Front Load Washer
This video will show you how to find that leak on any front
loading washing machine
Please remember to subscribe to our YouTube channel for all appliance tutorials
a 4 THUMBS rating is appreciated for answering your FREE question.
And don't forget to like us on facebook
The detergent dispenser is located above the detergent drawer.
A water pipe is connected to it and water enterence and distribution to drawer's cells (following the programmed cycle)are
done by a lever's movment (part of the dispenser). The lever movment is controlled by two solenoids that received their power from the timer.
By openning upper machine's cover you will have an access to the dispenser.
Dissconect the power cable from the machine before moving to next tests !!!!
Look first that they are not any disconnected wires.
Move manually dispenser's lever and see if water running to all cells (depend on your movment). In case it doesn't work properly remove the unit from the machine and try to clean it (I hope it will help, otherwise you should replace the unit).
In case it works properly (manually) - you should test by a multi-tester solenoid's resistance. the one that doesn't have a resistance measurement should be replaced.
Good luck !!