Question about Xerox Phaser 6100/BD Laser Printer
Our printer is networked and last week suddenly stopped printing.
It could be coincidence but it was around the time that the server had just been rebooted.
When a print job is sent so far as Windows is concerned it has printed.
If the Printers window is open from the control panel you can see the job spooling, printing, deleting in the jobs list and the printer light flashes once when the job is sent but the printer remains dormant.
You can ping the printer and it is there.
From the menu you can print a test page fine.
It says the imaging unit and transfer unit need replacing - would this cause it to just stop working? The fact that the test page prints ok suggests to me that they are still alright at the moment and I don't want the expense of buying new ones if the printer will still not work.
We have restarted the print spooler and I contacted Xerox who advised me to disconnect it for 5 mins and that would sort it! - needless to say it didn't.
Any ideas would be greatly appreciated.
Yeah you need to replace that imaging and transfer units for it to print. That has a counter on it and once it comes up with that message it will not print anything.
NOW THE WARANING. Once you replace the unit. Everything you have sent is in the memory and will print out.
What you will want to do is once it starts printing, continue to cancel the jobs until they are all out of memory. Believe me, the jobs are there....
Posted on Oct 09, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jul 04, 2010 | Xerox Phaser 8550DP Printer
Mar 18, 2010 | Xerox Phaser 6110 Laser Printer
Nov 20, 2009 | Xerox Phaser 6350/YDT Laser Printer
Dec 11, 2008 | Xerox Phaser 6250DP Laser Printer
Jun 27, 2008 | Xerox Phaser 8500/DN Printer
310 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: