Question about PC Desktops
There are a lot of headaches and bugs in the SP3. Removing the software and reinstalling it using a "clean boot" may resolve the symptoms you are experiencing. Booting clean is a way to eliminate programs from conflicting with installation and operation of software.
1. Open the Windows Control Panel.
2. Open the Add / Remove Programs window.
3. Locate the listing for the software and remove it.
Next, do the following:
1. Click Start --> Run --> Type MSCONFIG --> Click OK
2. On the General tab, choose Selective Startup
3. Uncheck Process SYSTEM.INI file
4. Uncheck Process WIN.INI file
5. Uncheck Load Startup Items
6. Click on the Services tab
7. At the bottom, check Hide All Microsoft Services
8. Uncheck all boxes in the window or click the button labeled Disable All
6. Click OK
7. Click Restart
After restarting, reinstall the software. Next, do the following:
1. Click Start --> Run --> Type MSCONFIG--> Click OK
2. Replace checkmarks in the items that you previously removed them from.
3. On the General tab, choose Normal Startup
4. Click OK
5. Click YES, when asked to restart your computer
Another option would be to uninstall the SP3 update and revert back to SP2. You can uninstall the SP3 update in the same way, through Add/Remove Programs in Control Panel.
Hope that helps...Should you have any further questions, please feel free to post them here.
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Posted on Oct 09, 2008
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