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I have a MCF-845CW fax printer scanner telephone. i have not adjusted anything on the machine, and yet it won't print and says "Wrong paper size. reload correct paper then press start. if i take the paper out and put it back in - it says the same thing. it seems to have started to happen since i received a fax tone - but no fax came through. is there a way to delete the memory in the machine and start again. the paper size is the same. yours in hope, Sara Whitby

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  • Brother Master
  • 1,830 Answers

Disconnect the machine for several minutes 20-25 and then reconnect it.

Posted on Jun 11, 2017

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Posted on Jan 02, 2017

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Mix-it-up
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SOURCE: No Dial tone for fax

Did you choose the right input for fax? Or did you connect to the phone line in at the mfc? Did you choose the right settings? See handbook for that.

Posted on Sep 10, 2007

Mix-it-up
  • 832 Answers

SOURCE: Unable to Receive Incomming Fax's

OK.

Posted on Oct 17, 2007

Aneesh AM
  • 56 Answers

SOURCE: Fax tones heard during tel conversatio

Kindly check your incomming line connected in Line In port of machine . And change your receive mode as TEL/FAX .

Again the same will happen the probelm related to its Line Interface Unit. Change it and check, your problem must be solve.

Posted on Oct 27, 2009

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1 Answer

X4270 paper feed jam


You may have remnants of torn paper left in the feed rollers or beyond -from a prior jam. Other causes include:
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  • Incorrect Loading of Paper
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Canon mg2120 will not print online


I just installed a canon mg 2120 printer to a new toshiba pc with windows 8. canon box and retailer It shows it's compatible. Went through all installation process, but printer keeps saying that it's "out of paper". I've loaded and reloaded the tray a dozen times. Printer just won't catch paper and run through the machine. What's wrong???

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Lexmark officeedge pro550 print drawer won't close with legal size paper in it


That's normal. If you extended the tray to accommodate legal-size paper, then the tray sticks out from the front of the printer when inserted.

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1 Answer

The fax appears to dial the number successfully. The receiving fax is turned on. It apprears to try for a long time. The error report says "no answer."


It is not your fax line is the other party.did you try any other number?
Post back.

Solution one: Perform a fax line test Perform a fax line test to check whether the fax line is properly connected. Step one: Run a Fax Test
  1. Press the Setup button (c01395353.jpg ) on the product control panel.
  2. Use the Arrow keys (c01073166.jpg ) to select Service , select Fax Service , select Run Fax Test , and then press OK . The Fax Test prints.
    • If the report passes, try to resend the fax.
    • If the report fails with the message 'Fail - the phone line is not active,' plug the cable into a working telephone jack, and then try to resend the fax.
    • If the report fails with the message 'Fail - the cord is in the wrong port,' continue to 'Step two: Change the cable to the correct port.'
Step two: Change the cable to the correct port Make sure the telephone cable is inserted in the correct port. Remove the cord for the fax line from the port labeled with a telephone, and then insert it into the correct port. Figure 1: Fax portsc01756259.gif Scanner error message The message 'Scanner error ' displays on the product control panel while sending a fax. Solution: Check paper size This product only supports paper less than 381 mm (15 in). Use only letter, A4, or legal sized paper for sending faxes. To send this fax, copy or print the original document onto shorter paper, and then resend.


If you need more help come back.Post / thumbs / testimonial are welcome!

Dec 10, 2010 | HP Laserjet M1319F Laser Multifunction...

2 Answers

Had paper jammed - removed jammed paper - but nerror light still on


Before you can clear a "PAPER JAM" or "PRINTER JAM" error, you must locate where in the unit the paper is jammed.
First, unplug the machine for safety and disconnect the telephone line. Next, follow these instructions based on where the paper jam is located.


Paper is jammed inside the paper tray:
  1. Pull the paper tray out of the machine.
3-ug-1621.gif
  1. Pull out the jammed paper to remove it.
3-ug-1732.gif
  1. Reload the paper in the paper tray.

  2. Reinstall the paper tray.


Paper is jammed inside the machine:


  1. Remove the jam clear cover on the back of the unit. Pull the jammed paper out of the machine.
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  1. Re-insert the jam clear cover.

  2. If you can not pull out the jammed paper, lift the scanner cover from the right-hand side of the machine until it locks securely into the open position.

  3. Remove the jammed paper.


    3-ug-2033.gif

  4. Check the print head's position. In the example photo the print head is positioned at the left hand side of the platen area.

    scr1.jpg


  5. Gently move the print head to the center.


    scr2.jpg

    Note Be careful to not force the print head to move.
    If the print head is positioned at the far right hand side, you cannot move it. Please contact Brother Customer Service from "Contact Us".



  6. Examine under the print head. If anything is found, remove it.

    scr3.jpg

    Note Use a flashlight if necessary to check thoroughly.





  7. Lift the scanner cover to release the lock. Gently push the scanner cover support down and close the scanner cover.




    3-ug-21.gif


  8. Reconnect the power cord and telephone line.

Note To prevent paper jams, do not put multiple kinds of paper in the paper tray at the same time.

If the message continues to appear on the LCD, the machine will require repair. Please contact Brother Customer Service from "Contact Us".



Thanks for using fixya......

Oct 26, 2010 | Brother Office Equipment & Supplies

1 Answer

I cannot fax with my Lexmark 2500 after installing Windows 7


Hi there,

If Cannot send or receive Fax :
1) Check the control panel for any blinking lights. If the lights are blinking then
The color print cartridge needs to be replaced soon.

2) Check power.
a) Disconnect the power cord from the wall outlet, thenfrom the printer.
b) plug the cord all the way into the power supply on the printer.
c) Plug the cord into an eletrical outlet that other electrical devices have been using.

3) Check Cable connections Make sure cable connections for the following hardware are secure, if applicable
* Power supply
*Telephone
*Handset
*Answering machine

4) Verify dial tone.
* Place a test call to the telephone number to which you want to send a fax to make sure that it is working correctly.
*IF the telephne line is being used by another device, wait until the other device is finished before sending the fax.

5) Check for paper jams. Check for and clear any paper jams.

6) Disable Call Waiting Temporily. Call waiting can disrupt fax transmissions. Disable this feature before sending or receiving a fax. Call your telephone company to obtain the keypad sequence for temporarily disabling the call waiting.

Can send but not receive faxes
1) Load paper. Load paper to print any faxes that have been stored in the computer.
2) Check ink. Check the ink levels, and install a new cartrige of necessary.

Can receive nut not send faxes
Check document placement. Load the original document facedown in the lower right corner of the scanner glass.

Hope this help. Please Rate My Response!

Nov 23, 2009 | Lexmark Wheelwriter 2500 Typewriter

2 Answers

Cannot send or receive faxes



Use the HP Fax Test
The telephone number for this service is 1-888-HPFaxme (1-888-473-2963). The fax service receives faxes and returns faxes within 5 to 7 minutes to the number contained in the fax header. Solution two: Run a fax diagnostic test
  1. Load plain white paper into the input tray.
  2. Press the Setup button (c01669474.gif ) on the product control panel.
  3. Press the right arrow (c01669475.gif ) to select Tools , and then press OK .
  4. On the Tools menu, press the right arrow (c01669475.gif ) to select Run Fax Test , and then press OK . The fax diagnostic test prints.
Solution three: Check the telephone line and change the HP fax settings Step one: Test the telephone line
  1. Disconnect the telephone cord from the back of the HP fax product.
  2. Figure 1: Two-wire telephone cord c01501963.gif
  3. Pick up the handset of the telephone and check for a dial tone.
  4. On the single-line telephone, dial the fax number of the receiving fax machine.
    • If the receiving fax machine answers the call, continue with the next step.
  5. Hang up the single-line telephone.
  6. Use a second telephone line or a cellular telephone to call the telephone number assigned to the HP fax product.
Step two: Change the HP fax settings
  1. Connect phone line into line 1
  2. Press the Setup button (c01669474.gif ) on the product control panel.
  3. Press the right arrow (c01669475.gif ) to select Basic Fax Setup or Advanced Fax Setup , and then press the right arrow (c01669475.gif ) again to change the menu option settings to the settings listed in the following table. Fax menu Fax menu option Setting Basic Fax Setup Rings to Answer 1 or 2 (At least one more ring than a telephone answering machine, if an answering machine is connected.) Advanced Fax Setup Answer Ring Pattern All Rings
  4. Use the HP Fax Test Service to try to send and receive a fax.
If the HP fax product still cannot send or receive a fax, continue to the next solution. Solution four: Check VoIP digital telephone line Using a VoIP telephone service can cause faxing to fail because fax transmissions are sensitive to the timing of the signals used to transmit the fax. If using a VoIP digital line is necessary, changing the Fax Speed Adjustment setting to Medium might improve the ability to send a fax over a VoIP telephone line. Use these steps to change the fax speed adjustment to a lower speed.
  1. Press the Setup button (c01669474.gif ) on the product control panel.
  2. Press the right arrow (c01669475.gif ) to select Advanced Fax Setup , and then press OK .
  3. Press the right arrow (c01669475.gif ) to select Fax Speed , and then press OK .
  4. Press the right arrow (c01669475.gif ) to select Medium , and then press OK .
  5. Use the HP Fax Test Service to try to send and receive a fax.

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