Installed new windows 7 and our Documax A3300 will not print invoices
well thats because the driver is missing or isnt compitable with windows 7,, to verify this right click on computer, click properties and then device manager,, you will notice that there are a few (at least 1) device with a yellow highlight Or unknown Device ,, that means that the driver isnt installed or isnt compatible with windows 7, Now There is a chance it can be fixed and this involves using the windows up date software..
Click Start, then windows Updates, Check for updates and Install All UPDATES INCLUDING Optional Ones.. The drivers are found in the Optional Updates..
Of you can contact the manufacturer of the Matrix Printer and Inquire If They Have A windows 7 or windows Vista Driver (Windows Vista Drivers Do Work in win 7 "Most Of The Time") and you can get it from them,,
I did check their website for it
but did not find a windows 7 driver (Its possible I might have missed it Please feel free to check),, so your best best is the windows Updates Or Contacting Them..
Here is there contact Info
Oct 13, 2010 |
AMT Datasouth Documax A3300 Matrix Printer